FitnessHaus Reviews 70

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I have not received my order, after two emails there still has been ne response, yet I have had reminders about reviewing Fitness Haus, not a happy customer, so be honest even one star is too much!!!

Rated 5 out of 5 stars

Fantastic. I’m always a bit weary to buy from Instagram but I have to say resistance bands are excellent quality, super fast delivery and excellent value fir money. Very pretty too. Can’t wait to get... See more

Rated 5 out of 5 stars

Really impressed with the service provided by FitnessHaus. I had a good search around for similar services and have tried others in the past but the equipment, prices and speed of communication was of... See more

Company replied

Rated 5 out of 5 stars

Purchased resistance bands a few months back. Haven't really used them much but the black band broke. I then tried to get a warranty replacement for the band but was not able to contact them in any... See more

Company replied

Company details

  1. Fitness Equipment Store

Written by the company

FitnessHaus has all the fitness equipment and accessories to help with your home training. Buy now for fast and free delivery within the UK.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

70 reviews

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No history of asking for reviews

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4.3

All reviews

(70)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

I have not received my order

I have not received my order, after two emails there still has been ne response, yet I have had reminders about reviewing Fitness Haus, not a happy customer, so be honest even one star is too much!!!

May 25, 2022
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Rated 5 out of 5 stars

No Customer Support

Purchased resistance bands a few months back. Haven't really used them much but the black band broke. I then tried to get a warranty replacement for the band but was not able to contact them in any way. The live chat just showed my message and they never replied and the info@ email does not exist.

UPDATE
FitnessHaus have managed to find this review and have contacted my email. I have ammended the review

July 26, 2021
Unprompted review
FitnessHaus logo

Reply from FitnessHaus

Hi Harry,

We are really sorry to hear this, although have not received any emails from yourself.

Someone from our customer services team has just emailed from this address to what we have on file based on your order details.

Hope to find a resolution swiftly!

Best wishes
Lucy from FitnessHaus

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Rated 5 out of 5 stars

Resistance bands

Really prompt delivery and great quality product. Looking forward to using my new resistance bands. Wouldn’t hesitate to recommend company and product.

May 22, 2021
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Rated 5 out of 5 stars

Superb Quality

The products I purchased were perfect. As a PT, I’ve found the quality of the product to be superb. They have seen many hours of use and are still in superb condition. Would definitely recommend!!!

May 7, 2021
Unprompted review

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