Received treadmill parts as ordered, however I was never given status of my order - when they would ship or when I would receive them. Called several times (never an answer, always a vm)
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What I liked most was the quick response to customer service on the correct parts for my Norditrac Elliptical. Other places threw the wrong part numbers and it wasted time for me getting my machine up... See more
Great company to buy from. Easy to understand catalog w. fantastic diagrams that allow you to easily identify both your machine and the parts you need. easy to order the parts. And the follow... See more
I am a retired combat vet that has gain a lot of weight. I have been trying to get my elliptical fixed for a whole year. After contacting Fitness Parts warehouse, They was able to get the part out to... See more
Company details
- #23 of 33 best companies in Fitness Equipment Store
Written by the company
Based in York, Pennsylvania, Fitness Parts Warehouse is a family-owned and operated business dedicated to supporting your fitness journey. We have access to the entire catalog of available parts from Icon Fitness, which includes top brands like NordicTrack, ProForm, Weider, and many more. Our knowledgeable team understands the ins and outs of exercise equipment. If you're unsure about the part you need or how to get your gear running smoothly again, don't hesitate to reach out. We're experts in identifying the exact piece you need to fix your equipment. If something on your exercise machine breaks or wears out, chances are we have the replacement part you need. Let us help you stay on track with your workouts. With our extensive catalog and expert guidance, you'll be back in action in no time!
Contact info
2536 Eastern Blvd, Suite 420, 17402, York, United States
- 717.303.3679
- info@fitnesspartswarehouse.com
- fitnesspartswarehouse.com
4.2
Great
222 reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Very personable communication!
Very personable communication!
Had access to the right part for my old treadmill. Took a couple of weeks but the price was very reasonable compared to other suppliers. Very impressed.
June 18, 2025
Unprompted review
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The part fit perfectly as a factory…
The part fit perfectly as a factory replacement. Price for the part and for shipping was reasonable. It shipped quickly. No problems. Thank you!
May 10, 2025
Unprompted review
Great for missing parts
I was missing a $30 part for a treadmill I paid 1500 for and almost had to throw it away but I found the part here! It was very easy to find the part I needed. My order was processed right away. Would highly recommend. Shipping was fast.
June 2, 2025
Unprompted review
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Excellent Shopping Experience
The website was extremely user friendly. Finding the parts we needed was easy. Placing the order was fast. Delivery was timely. We would definitely recommend.
May 30, 2025
Unprompted review
Exact replacement
Exact replacement part based on model number. Quick shipping and too expensive.
May 27, 2025
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Placed my order on May 19 and until now…
Placed my order on May 19 and until now still being processed.
May 19, 2025
Unprompted review
Reply from Fitness Parts Warehouse
We appologize for this delay. We will get this shipped out as soon as we can
Poor communication concerning my order
Poor communication concerning my order. Took my money before order was shipped. After repeated tries at communicating, over several days, finally got someone who stated my order might be shipped on the following Friday or Monday. Turns out it was shipped on the following Friday. My order came in good condition, and was the correct part. Otherwise one star.
April 29, 2025
Reply from Fitness Parts Warehouse
We appologize that you had a negative expierience with us, we have hired new people to help with our overload for future customers
Reply from Fitness Parts Warehouse
Happy to hear!
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Reply from Fitness Parts Warehouse
Hello,
This order is still awaiting delivery
set to be delivered on 5/5 according to the tracking. Please check your email for the update
I can’t give you a review because I…
I can’t give you a review because I have not received the product
April 26, 2025
Unprompted review
Reply from Fitness Parts Warehouse
We greatly appologize for this inconvience. Looks like we have already emailed you about this delay. Please responded to the email from customer serivce for assistance
Excellent customer service
Your Associate, Chris was extremely helpful and helped identify the part we needed even though we did not have a part number. We received it quickly and it was perfect. Thank you!
April 15, 2025
Unprompted review
Reply from Fitness Parts Warehouse
HAPPY TO HELP!!!!
Unfortunately the part I needed is no…
Unfortunately the part I needed is no longer available. I really hate to throw an expensive piece of equipment out because of this. Shame on Nordic track!
April 1, 2025
Unprompted review
Reply from Fitness Parts Warehouse
This unfortunatly happens more and more
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Reply from Fitness Parts Warehouse
Glad to help
The crank bushing cover broke as soon…
The crank bushing cover broke as soon as I installed it. I ordered another. Hooe it doesnt happen again
April 2, 2025
Unprompted review
Reply from Fitness Parts Warehouse
Please make sure you are using a washer between the bolt and cover. With no washer it is easy to over tighten and crack these oem covers
Good communication
Good communication on part availability. Shipping and delivery was quick as well.
March 26, 2025
Reply from Fitness Parts Warehouse
Happy to be of service!!
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