I had a bit of trouble getting my membership set up. Teresa at FitPro went above and beyond to help me. Nothing was too much trouble for her. She helped me set up my membership and is fantastic. Th... See more
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I really enjoyed the opportunity attend this training, especially as it was in person. JP is very personable and knowledgeable, he allowed for lots of questions and answered with much care. I learn... See more
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I've been a member of Fitpro for over 25 years. They've never failed to deliver on consistent, top notch training and their customer service is prompt, professional, personalised and energetic -... See more
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I have been with FitPro for a good number of years. Unknowingly my membership lapsed. Staff helped me get back on board with insurance. Insurance fantastic value. Great to be part of Fitpro family 😊
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Company details
About FitPro - Fitness Professional CPD Education
Written by the company
We are FitPro, the fitness industry’s trusted global influencer. Join our community for the best insurance, high-quality education, content and music. Let us support you.
What we offer you:-
Trusted public liability insurance. Whether you’re a student or teacher, a studio owner or run retreats, FitPro has the right insurances for you
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Over 95 CPD courses from world-class educators to support your professional development
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Insightful and practical content to keep you in touch with what's new in the fitness industry
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Great music, professionally mixed for your classes, delivered through our app MyGroupFit
OUR PHILOSOPHY
Founded in 1990, by Jane Waller and Brent Hallo, FitPro launched a bunch of firsts into the UK fitness industry, and created a globally recognised body that provides support, education and services to the fitness industry. Naturally, we're proud that FitPro has welcomed over half a million fitness professionals through our door.
PERSONAL TRAINER INSURANCE
Having insurance is a fundamental part of being a true fitness professional, and it’s important to know you are getting the right cover. Whether you’re a student or teacher, a studio owner or run retreats, FitPro has the right insurances for you – after all, we’ve been fitness specialists for over 30 years.
WORLD-CLASS CPD EDUCATION
With over 95 online courses you can stack up CPD points and learn vital skills to push your career forwards. There’s a vast choice: from menopause to nutrition, S&C to special populations … the list goes on.
FITPRO MEMBERSHIP
Sign up for a membership package and be supported in your career with the latest education and knowledge.
MUSIC
MyGroupFit (part of the FitPro family) has served the UK health and fitness industry for over 25 years. We deliver the best professionally mixed music compilations and music licensing for instructors and fitness and leisure facilities.
Contact info
85 Great Portland Street, First Floor, W1W 7LT, London, United Kingdom
- +44 (0)20 8586 0101
- info@fitpro.com
- fitpro.com
4.5
Excellent
297 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lots of information obtained from…
Lots of information obtained from FitPro regarding courses etc. which I find extremely helpful. Courses always up to date and apply to all age groups.
Very happy with FitPro.
October 31, 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Alison
We are happy to hear that you have found our CPD education so helpful, and that you value FitPro's services. We are looking forward to supporting you in your career.
From all at the FitPro team
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The lecture was comprehensive
The lecture was comprehensive, informative and well delivered.
At the end there were questions and the one that got my attention was about Dropped foot syndrome. The comment that got my attention was” There's no coming back from that”
I’m currently working with a gentleman suffering with this caused by injury.
I’d like more information on this aspect of foot injury and anatomy
September 27, 2024
Unprompted review
Reply from FitPro - Fitness Professional CPD Education
Hi Mike
Thank you for your review and it's great to hear that you enjoyed our latest free webinar with Dr Emily Splichal. We are delighted that you found it so informative and that this has sparked your interest in finding out more. Thank you for trusting us with your education! From all at the FitPro Team
Enrolled to two courses and an error…
Enrolled to two courses and an error occured. Emailed them then was sorted out by next day. The courses are fabulous, as well.
October 1, 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Andrea
Thank you for your 5 star review! We're delighted to support fitness professionals with our CPD courses - and it's great to hear that you're finding them helpful! Thank you for trusting us with your education. From all at the FitPro Team
So far so good
So far so good. Membership gives access to dozens of webinars which look very useful
September 20, 2024
Reply from FitPro - Fitness Professional CPD Education
Hi PJ
Thank you for your 5 star review! We're delighted that you've chosen FitPro. Our webinars are designed to support you as you develop your career. Thank you for trusting us with your education.
From all at the FitPro Team
I've been insured with FitPro for over…
I've been insured with FitPro for over 30 years. Renewal is always easy, rates are competitive and the person on the other end of the phone is always friendly and helpful.
I've never made a claim, (thank goodness) so I can't vouch for that service.
September 6, 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Hazel
Thank you for your lovely review. It's great to hear that the FitPro membership community works so well for you. Thanks for being a loyal FitPro member!
From all at the FitPro Team
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Really informative session
Really informative session. Presenter Thomas Stringwell was so clear and gave theoretical information and practical examples of how he had used plyometrics with his clients. Good slides as well. I really enjoyed this and would fee confident in taking this forward, at first trying it out myself and then with people.
August 30, 2024
Unprompted review
Reply from FitPro - Fitness Professional CPD Education
Hi L
Thank you for your lovely review. We are delighted to hear you found Thomas Stringwell's webinar gave you the confidence to try something new. He is a leading educator and we're proud to be able to offer his expertise in our webinars and CPD courses to support the FitPro community. Thank you for trusting us with your education.
From all at the FitPro team
Fantastic online CPD courses!
I have now done a number of the CPD online education courses and I am so so pleased with them all. They are all exactly as they are advertised, they are fantastic value for money and because I keep access to the course content I can keep revisiting the information and videos once the course is completed. The customer service through fit pro has also been fantastic throughout.
August 29, 2024
Unprompted review
Reply from FitPro - Fitness Professional CPD Education
Hi Holly
Thank you for your 5 star review! We're delighted to support fitness professionals with our CPD courses - and it's great to hear that you find the format helpful to go back and revise the information when you need to. Thank you for trusting us with your education.
From all at the FitPro Team
Reply from FitPro - Fitness Professional CPD Education
Hi Angela
Thank you for the great review! We're delighted you've chosen FitPro.
From all at the FitPro Team
Easy to find what I wanted
Easy to find what I wanted, and I emailed with a problem and got a telephone call within the hour and it was out of office times. I didn't expect any response until the following day.
August 8, 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Alison
Thank you for your great review. Thank you for being a loyal FitPro member and we are delighted to support you.
From all at the FitPro Team
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FitPro - Fitness Professional Insurance and Education
I am a newly signed up member of FitPro, making use of their Education platform.
So far I'm thoroughly enjoying the course I've signed up for. Any questions I had, prior to signing up, were answered promptly by the support team, who were very helpful.
I can attest to the Professional element of the site and I'm excited to continue my journey with FitPro.
I am hoping to sign up for more courses in future, as I know it will help me immensely in my startup business.
Thank you for an informative, comprehensive and professional service.
August 2, 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Bronwyn
Thank you for your lovely review! We are delighted to support you as you set up your business, and that you're finding our education and support so valuable. We are proud to support the FitPro community. Thank you for trusting us with your education and professional development.
From all at the FitPro Team
In the day an age of automated call…
In the day an age of automated call centres and bots, it’s a rare and pleasurable experience to be answered by not only an actual human person, but by several, knowledgeable, helpful enthusiastic people!
I really recommend Fitpro and they have so far ticked all the right boxes!
Thank you 🫶🏻
August 1, 2024
Unprompted review
Reply from FitPro - Fitness Professional CPD Education
Hi Charlotte
Thank you for your 5 star review, and we're delighted that we're ticking your boxes! We think it's important to speak to a real person and get personalised help and information. We are looking forward to supporting you in your fitness career.
From all at the FitPro Team
Exercise Strategies from Perimenopause to Post-menopause
"Highly recommend FitPro's course on Exercise Strategy for Perimenopause to Post Menopause! The in-depth information provided was easily understood, and the exam effectively tested my knowledge. The content was insightful and the exam was challenging yet manageable. Overall, a valuable and well-structured course."
July 18, 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Yolande
Thank you for your lovely review! It's great to hear that you highly recommend our CPD course 'Exercise Strategy for Perimenopause to Post Menopause' by Marcelle Malan, and that it has effectively helped you develop your knowledge. Thank you for trusting us with your education.
From all at the FitPro Team
Lots of course options
Lots of course options, easy to navigate the page. Just a small issue with finding my course after purchase.
July 15, 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Fiona
Thank you for your review! We're delighted to support fitness professionals like you as you develop your career, which is why we provide over 95 CPD courses. We are always here to help you if you have any issues with your course, so please get in touch. Thank you for trusting us with your education.
From all at the FitPro Team
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On Mon 1st July 9.30ish
On Mon 1st July 9.30ish , The person on the phone (Darren) was very helpful, professional,and prompt dealing with my request and sorting out my Insurance.
July 1, 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Mick
Thank you for giving us 5 stars. We are delighted that you found speaking with Darren so helpful and that you got the right insurance for you. We think our personal service is important to support the fitness community.
From all at the FitPro Team
Very straight forward and quick
June 4, 2024
Reply from FitPro - Fitness Professional CPD Education
Hi WJU
Thank you for your 5 star review. We're delighted that you found our service straightforward and easy to use. We look forward to supporting you in your fitness career.
From all at the FitPro Team
Reply from FitPro - Fitness Professional CPD Education
Hi Helen and Derek
Thank you for your great review. It's great to hear that you found renewing your professional insurance so easy with FitPro. We're delighted to support you.
From all at the FitPro Team
Reply from FitPro - Fitness Professional CPD Education
Hi Bradley
Thank you for giving us 5 stars. It's great to hear that you found sorting out your professional insurance quick and easy with us at FitPro. We're delighted to support you.
From all at the FitPro Team
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I found that my experience on the…
I found that my experience on the telephone was extremely pleasant. I think he’s called Brent. It’s the Australian guy was very helpful very polite and very professional. I’ve been with you for so many years now you’ve been a great company Babs Spear.
June 5, 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Babs
Thank you for such a lovely review. We're delighted you found us so helpful and we think it's important that you can speak to a real person about your insurance. It's great to hear that you've been with FitPro for so many years, and and we're here to support you for many more!
From all at the FitPro Team
Well organised website,
Well organised website,
FitPro quick response and sent me clearly to understand insurance policy documents
June 4, 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Jaroslaw
Thank you for your 5 star review. We're pleased that you found our website easy to use and you have the insurance you need. We are looking forward to supporting you in your fitness career.
From all at the FitPro Team
I am very pleased with the service as…
I am very pleased with the service as the company helped me a lot all the way regarding insurance issues. Thanks a lot.
June 7, 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Anzela
Thank you for your lovely review. We think it's important that you can speak to us to get what you need and we're really pleased you found our service so helpful!
From all at the FitPro Team
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