I had a bit of trouble getting my membership set up. Teresa at FitPro went above and beyond to help me. Nothing was too much trouble for her. She helped me set up my membership and is fantastic. Th... See more
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I really enjoyed the opportunity attend this training, especially as it was in person. JP is very personable and knowledgeable, he allowed for lots of questions and answered with much care. I learn... See more
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I've been a member of Fitpro for over 25 years. They've never failed to deliver on consistent, top notch training and their customer service is prompt, professional, personalised and energetic -... See more
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I have been with FitPro for a good number of years. Unknowingly my membership lapsed. Staff helped me get back on board with insurance. Insurance fantastic value. Great to be part of Fitpro family 😊
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Company details
About FitPro - Fitness Professional CPD Education
Written by the company
We are FitPro, the fitness industry’s trusted global influencer. Join our community for the best insurance, high-quality education, content and music. Let us support you.
What we offer you:-
Trusted public liability insurance. Whether you’re a student or teacher, a studio owner or run retreats, FitPro has the right insurances for you
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Over 95 CPD courses from world-class educators to support your professional development
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Insightful and practical content to keep you in touch with what's new in the fitness industry
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Great music, professionally mixed for your classes, delivered through our app MyGroupFit
OUR PHILOSOPHY
Founded in 1990, by Jane Waller and Brent Hallo, FitPro launched a bunch of firsts into the UK fitness industry, and created a globally recognised body that provides support, education and services to the fitness industry. Naturally, we're proud that FitPro has welcomed over half a million fitness professionals through our door.
PERSONAL TRAINER INSURANCE
Having insurance is a fundamental part of being a true fitness professional, and it’s important to know you are getting the right cover. Whether you’re a student or teacher, a studio owner or run retreats, FitPro has the right insurances for you – after all, we’ve been fitness specialists for over 30 years.
WORLD-CLASS CPD EDUCATION
With over 95 online courses you can stack up CPD points and learn vital skills to push your career forwards. There’s a vast choice: from menopause to nutrition, S&C to special populations … the list goes on.
FITPRO MEMBERSHIP
Sign up for a membership package and be supported in your career with the latest education and knowledge.
MUSIC
MyGroupFit (part of the FitPro family) has served the UK health and fitness industry for over 25 years. We deliver the best professionally mixed music compilations and music licensing for instructors and fitness and leisure facilities.
Contact info
85 Great Portland Street, First Floor, W1W 7LT, London, United Kingdom
- +44 (0)20 8586 0101
- info@fitpro.com
- fitpro.com
4.5
Excellent
297 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Phone answered quickly
Phone answered quickly. Spoke to a real person who was able to answer all my questions.
January 29, 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Bac
Thank you for your 5 star review. We think it's important that you can speak to a real person and Darren has been helping fitness pros like you for years. We're really pleased you found our service so helpful!
From all at the FitPro Team
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Great customer service and easy to…
Great customer service and easy to arrange insurance.
January 29, 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Sarah
Thank you for giving us 5 stars. It's great to hear that you can trust FitPro for your professional insurance and excellent customer service.
From all at the FitPro Team
Great webinar with Oli…
Really informative and useful webinar today "The Science of Recovery and Energy Restoration" with Oli loved it thank you!
January 26, 2024
Unprompted review
Reply from FitPro - Fitness Professional CPD Education
Hi Paula
Thank you for your 5 star review. We are delighted that you enjoyed the FitPro webinar with Oli Patrick on 'The Science of Recovery and Energy Restoration.' We are always striving to deliver world-class education and webinars to support our members. Thank you for trusting us with your education!
From all at the FitPro Team
Very nice on phone
January 24, 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Yvonne
Thank you for the great review! We're delighted you've chosen FitPro and value being able to speak to a real person.
From all at the FitPro Team
Really informative and useful webinar…
Really informative and useful webinar today "The Science of Recovery and Energy Restoration" with Oli Patrick. Can't believe hopw much information he got into the session. LOTS of notes taken. Great use of slides alongside the info. Very helpful hour, thank you!
January 26, 2024
Unprompted review
Reply from FitPro - Fitness Professional CPD Education
Hi Caroline
Thank you for your 5 star review. We are delighted that you enjoyed the FitPro webinar with Oli Patrick on 'The Science of Recovery and Energy Restoration' and it's great to hear how informative you found it. We are always striving to deliver world-class education and webinars to support our members. Thank you for trusting us with your education!
From all at the FitPro Team
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Oli Patrick gave one of the best…
Oli Patrick gave one of the best webinars - so much content presented concisely & clearly. It was nice to have a presenter who actually is an expert! I really appreciated the lack of a hard sell of his course - he knew that his webinar content would speak for itself & it did.
January 26, 2024
Unprompted review
Reply from FitPro - Fitness Professional CPD Education
Hi Cate
Thank you for your great review. We are delighted that you enjoyed the FitPro webinar with Oli Patrick on 'The Science of Recovery and Energy Restoration.' We are always striving to deliver expert education and webinars to support our members. We are delighted that you found it so informative and that Oli's expertise shone through his delivery. Thank you for trusting us with your education!
From all the FitPro Team
Brilliant presentation by Oli
Brilliant presentation by Oli. Delivered eloquently, well explained, comprehensive given the short space of time and easy to understand. Thank you !
January 26, 2024
Unprompted review
Reply from FitPro - Fitness Professional CPD Education
Hi Mrs Millington
Thank you for your great review. We are delighted that you enjoyed the FitPro webinar with Oli Patrick on 'The Science of Recovery and Energy Restoration.' We are always striving to deliver expert education and webinars to support our members. We are delighted that you found it so informative and that Oli's expertise shone through his delivery. Thank you for trusting us with your education!
From all the FitPro Team
This was a great webinar
This was a great webinar. Whilst such a huge topic Oli kept each section succinct, informative, interesting and easy to remember
January 26, 2024
Unprompted review
Reply from FitPro - Fitness Professional CPD Education
Hi Deborah
Thank you for your lovely review. We are so pleased that you enjoyed the FitPro webinar with Oli Patrick on 'The Science of Recovery and Energy Restoration.' We are always striving to deliver world-class education and webinars to support our members. Thank you for trusting us with your education!
From all the FitPro Team
Oli Patrick was on point
Oli Patrick was on point, this session went by so quickly because it was so interesting and well done Oli.
January 26, 2024
Unprompted review
Reply from FitPro - Fitness Professional CPD Education
Hi Kirk
Thank you for your 5 star review. We are delighted that you enjoyed the FitPro webinar with Oli Patrick on 'The Science of Recovery and Energy Restoration.' It's great to hear that you found the webinar fascinating. We are always striving to deliver world-class education and webinars to support our members. Thank you for trusting us with your education!
From all at the FitPro Team
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Reply from FitPro - Fitness Professional CPD Education
Hi Laura
Thank you for your great review of FitPro. We're so pleased that we can support you as a fitness professional and that you find our personal customer service valuable.
From all at the FitPro Team
Excellent webinar with Oli Patrick…
Excellent webinar with Oli Patrick today on ‘The science of recovery and energy restoration’. Lots of positive things to put in place for both me and the people I work with now. Thank you :-)
January 26, 2024
Unprompted review
Reply from FitPro - Fitness Professional CPD Education
Hi Tamsyn
Thank you for your lovely review. We are delighted that you enjoyed the FitPro webinar with Oli Patrick on 'The Science of Recovery and Energy Restoration.' We are always striving to deliver world-class education and webinars to support our members, and we are delighted you are able to apply your new knowledge. Thank you for trusting us with your education!
From all at the FitPro Team
Always happy with the price amd service…
Always happy with the price amd service thankyou xx
January 20, 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Michele
Thank you for the 5 star review. We always aim to deliver great service to our members.
From all at the FitPro Team
Excellent advice and my insurance was sorted in no time at all
Excellent advice and my insurance was all sorted in a day. Darren was very very helpful. Put my mind at rest and was very informative and knew his subject well.
January 22, 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Julie
Thank you for your lovely review. We are delighted that you found speaking with Darren so helpful and that you got the insurance that you need. We think our expert and personal service is important to support the fitness community.
From all at the FitPro Team
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Very helpful.
January 22, 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Kirsty
Thank you for taking the time to review us at FitPro. We always aim to provide friendly and helpful customer service to our members. Thank you for your 5 star review!
From all at the FitPro Team
Always used fitpro
Always used fitpro and had great responses for the customer service department.
Worthwhile paying to get all the CPD's too
January 23, 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Kelly
Thank you for your great review. Thank you for being a loyal FitPro member and we are delighted to support you. We're proud of our customer service, and our support for our members' CPD education. Thank you for trusting us with your education!
From all at the FitPro Team
Reply from FitPro - Fitness Professional CPD Education
Hi Jennifer
Thank you for your lovely review. We think it's important that you can speak to us to get what you need and we're really pleased you found our service so helpful!
From all at the FitPro Team
great quick and easy !
January 18, 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Ms Obrien
Thank you for giving us 5 stars. It's great to hear that you found sorting out your professional insurance quick and easy with us at FitPro.
From all at the FitPro Team
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Food Addiction Coach Accelerator Programme
I recently completed the Food Addiction coach CPD course through FitPro.
It was good to find such a different course, and to have a new challenge completing it.
The course has a good balance of evidence based content, videos and course notes with links for those who like further reading.
Enjoyable, thanks FitPro!
January 19, 2024
Unprompted review
Reply from FitPro - Fitness Professional CPD Education
Hi Chris
Thank you for your lovely review of the Food Addiction Coach Accelerator Programme CPD with FitPro. It is so good to hear that you found it enjoyable and challenging. We are committed to supporting the fitness community with world-class CPD from experts in the field. Thanks for trusting us with your education!
From all at the FitPro Team
Good service
January 11, 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Cher
Thank you for your 5 star review. We are delighted that you've found our service good. We look forward to supporting you in your fitness career.
From all at the FitPro Team
Easy to do business with
Easy to do business with
Sorted out my membership immediately
January 15, 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Claire
Thank you for your review. We are really pleased we could help you with fast and easy service. We look forward to supporting you in your fitness career.
From all at the FitPro Team
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