FitSleeps Reviews 749

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 697 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent customer service, highlighting its responsiveness, helpfulness, and efficiency in resolving issues. Many people find the product to be a game-changer, effectively waking them up gently and improving their morning routines. The user experience is often described as smooth and easy, with many appreciating the simplicity and comfort of the device. However, some customers experienced issues with product quality, such as bands falling off or not fitting well, especially for smaller wrists. There were also instances where orders were incorrect or incomplete, leading to frustration with the ordering process and delivery. A few other people also felt that the product setup could be challenging or that the vibration strength was not always sufficient.

What people talk about most

Product

Clients share ambiguous opinions on the product. Many reviewers praise its effectiveness, noting it reliably... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the helpfulness,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the product easy... See more

Quality

Consumers find quality to be ambiguous. Many reviewers praise the product as solid, well-built, and... See more

Order

Users describe ambiguous interactions with order. While some customers found the ordering process simple and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The FitSleeps alarm works exactly as advertised. The vibration is strong enough to wake me up reliably without disturbing my partner. It’s a solid, well-built product that has definitely improved my... See more

Rated 4 out of 5 stars

The vibrations wake me up except the band normally falls off. Overall when the band stays on the vibrations work perfect and wake me up almost every time. My only problem is the band usually falls off... See more

Company replied

Rated 5 out of 5 stars

I ordered a vibrating wristband for my son. When it arrived, it was only the band without the mechanical interior piece that vibrates. I emailed customer support and they replied back right away. The... See more

Company replied

Rated 5 out of 5 stars

This product has been a lifesaver - I now reliably wake up at the same time every morning, and my alarm clock no longer wakes up my wife or child sleeping in the room next door - which is awesome and... See more

Company replied


Company details

Written by the company

We created an innovative wake up solution for an energetic start to your day. Improve your sleep quality and live better.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

749 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Can’t tell if the one to wake me up is…

Can’t tell if the one to wake me up is working, but it dang sure doesn’t wake me up at all…

April 27, 2026
Unprompted review
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Reply from FitSleeps

Hi, sorry to hear if the product hasn't worked as expected. Can you please send us an email at thomas@fitsleeps.com so we can help you make it work or find the best solution for you. Looking forward to your email.

Rated 5 out of 5 stars

Fitsleep vibrating wristband

Fitsleep vibrating wristband concept is good and easy to understand it helps people to wakeup on time with minimal disturbance to partners and yourself. Customer service is efficient in replying and helpful too. will recommend.

April 27, 2026
Unprompted review
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Reply from FitSleeps

Hi, thank you so much! Glad you find it helpful and easy to use, we really appreciate the recommendation

Rated 5 out of 5 stars

The customer service has been great

The customer service has been great! I’m really looking forward to trying the new shock model.

April 25, 2026
Unprompted review
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Reply from FitSleeps

Hi, thanks so much! We really appreciate your support, excited for you to try the shock model, we think you’ll love it 🙌

Rated 1 out of 5 stars

Just got the pro

Just got the pro, been using it for 3 days, hasn’t woke me up at all.

April 23, 2026
Unprompted review
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Reply from FitSleeps

Hi, thanks for the feedback and sorry to hear about this. Kindly send us an email at thomas@fitsleeps.com so we can help you on how to effectively use the alarm. Looking forward to your email.

Rated 5 out of 5 stars

Lukas was great

Lukas was great and help me out with my problem of my alarm continuously vibrating!!

April 25, 2026
Unprompted review
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Reply from FitSleeps

Hi, glad Lukas could help you out! Thanks for your kind words, we’re happy it’s sorted 😊

Rated 5 out of 5 stars

Good customer service.

Good customer service.

April 25, 2026
Unprompted review
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Reply from FitSleeps

Hi, thanks for the review. Glad you like our service.

Rated 5 out of 5 stars

Helpful

Support are helpful

April 20, 2026
Unprompted review
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Reply from FitSleeps

Hi Josh, sorry to hear about this It's not the experience we want for our customers. Unfortunately, we couldn't find your information in our system. Kindly email us at thomas@fitsleeps.com.

Rated 5 out of 5 stars

The best alarm in the world

The best alarm in the world, haven’t overslept inn over half a year.

April 25, 2026
Unprompted review
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Reply from FitSleeps

Hi, that’s amazing to hear! So glad it’s been working for you, no oversleeping for half a year is a big win 🙌

Rated 5 out of 5 stars

Im a heavy sleeper and I bought the…

Im a heavy sleeper and I bought the original and it didn't work for me so I chatted with customer service and upgraded to the pro for the stronger vibration. There Customer service is by far the best experience I've had with a company. They went above and beyond to help me find the best solution for me

April 24, 2026
Unprompted review
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Reply from FitSleeps

Hi, thank you so much for sharing this! We’re really glad we could help you find the right fit, means a lot to hear that 😊

Rated 5 out of 5 stars

Good communication, great product

Good email communication about shipping and very friendly. I can sleep through any noise but the evil bracelet (what I call the device) is my kryptonite apparently

April 24, 2026
Unprompted review
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Reply from FitSleeps

Hi, thanks so much for the feedback. Glad the “evil bracelet” is doing its job 😄 really appreciate your kind words about the team!

Rated 5 out of 5 stars

The band vibrates just enough to get me up…

The band vibrates just enough to get me up in the morning. The Charger is a little funny and sometimes the display is blindingly bright for something that is supposed to help you go to sleep. Maybe a softer LED or some other options would be nice. Customer service was great and it got to me on time.

March 11, 2026
Unprompted review
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Reply from FitSleeps

Hi, thanks so much for the feedback! Glad it’s waking you up, and we really appreciate the notes on the charger and brightness, we’ll take that on board

Rated 5 out of 5 stars

FitSleeps Cares, They Really Do

This team went above and beyond to communicate with me clearly and help me troubleshoot through issues i was having. It’s abundantly clear that they’re dedicated to taking care of customers :)

April 24, 2026
Unprompted review
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Reply from FitSleeps

Hi, thank you so much! This really means a lot to us, we’re always here to help and glad we could support you :)

Rated 5 out of 5 stars

II’m in the military and I have a…

II’m in the military and I have a roommate, but a lot of the time my alarm was waking up my roommate, and in the military getting sleep is rare; especially for my job, this is the best thing I ever had. Not only is it a watch I can wear, but the vibration wakes me up calmly instead of how I used to wake up in a panic.

April 20, 2026
Unprompted review
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Reply from FitSleeps

Hi, thanks so much for sharing your experience! We’re really glad to hear the Pro version is working well for you and helping you keep a noiseless alarm routine, appreciate the recommendation 😊

Rated 5 out of 5 stars

The Pro version of this product…

The Pro version of this product genuinely works for me and helps achieve a noiseless alarm routine, I would recommend it

April 23, 2026
Unprompted review
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Reply from FitSleeps

Hi, thanks for your feedback! We’re really happy to hear the Pro version is working well for you and helping you maintain a noiseless alarm routine. We truly appreciate the recommendation!

Rated 4 out of 5 stars

I received my FitSleeps alarm and the…

I received my FitSleeps alarm and the setup was really easy. When I used it the first night I received it, the alarm woke me up like they claimed it would. However, once I moved to get out of bed, I noticed the buckle frame had detached and was gone. I reached out to the company and they gave me a 100% discount code to receive another band as a replacement. They were really fast in their customer service and resolving the issue. I would recommend them for their customer service, and will try the product again once the new band arrives and I can use it.

April 22, 2026
Unprompted review
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Reply from FitSleeps

Hi, thank you for sharing your experience! We’re really glad to hear the setup was easy and the alarm worked as expected on your first night. We’re also happy our team could quickly resolve the issue with the band, your patience means a lot. Hope the replacement arrives soon and works perfectly for you. We truly appreciate the recommendation!

Rated 5 out of 5 stars

FANTASTIC customer service

FANTASTIC customer service! Super patient even when I changed my mind and went with a previous option!

April 21, 2026
Unprompted review
FitSleeps logo

Reply from FitSleeps

Hi, thank you so much for your kind words! We’re really glad our team could help and stay flexible while you figured out what worked best for you. We truly appreciate your support!

Rated 5 out of 5 stars

Quick & easy!

Very quick to respond and sorted my issues immediately!

April 21, 2026
Unprompted review
FitSleeps logo

Reply from FitSleeps

Hi, thank you for your feedback! We’re really glad to hear your issue was sorted quickly and easily. We appreciate you taking the time to share this!

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