I have ordered from here twice now and it offers a fantastic customer experience. The cards come in a lovely little sleeve and I have always got everything I've ordered in great condition. I am... See more
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Great service and highly recommended. I first contacted Five Realm Cards several months ago to enquire about Magic the Gathering and Pokémon products. Nick was really helpful and a really nice guy, ve... See more
Five realm cards have been great so far from my experience. Their prices are extremely competitive and there is an extensive range of products. They have great customer service, know their stuff and p... See more
Company replied
Package lost and never reply email. Very poor customer service.
Company replied
Company details
Written by the company
We are a trading card game shop who specialise in Magic the Gathering, but we also sell Flesh and Blood, YuGiOh and Digimon. We have all the latest sets and a huge range of accessories to go with the cards. We are not only just a game store but we are also gamers as well. We enjoy playing TCGs and we know what you will be looking for if you are completely new to the games or an experienced player. Don't miss out on our rewards scheme as well. You can register on our website. You get 100 points just for signing up. These reward point can be used to get money off orders. You'll also get bonus points on your birthday. Our aim to is to provide the best service we can. This includes the products we sell, the knowledge of the products and speed of the delivery.
Contact info
The Leeming Building, LS2 7HZ, Leeds, United Kingdom
- 0113 873 0375
- sales@fiverealmcards.co.uk
- fiverealmcards.co.uk
3.7
Average
43 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service!
April 13, 2022
Reply from Five Realm Cards
Thank you for your review. If we can be of any assistance in the future please let us know.
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Brilliant customer service
I made a mistake with my order and after emailing them I soon received a reply and all was sorted out for me, even though they didn’t have to help as it was my error. Fantastic customer support, would buy again.
January 25, 2022
Reply from Five Realm Cards
Hi Brad, thank you for your review. We're always more than happy with any aspects of orders. We'd rather you get what you wanted first time.
Quick delivery time
Quick delivery time. And cards in excellent condition. Very happy buyer. Thank you
January 23, 2022
Reply from Five Realm Cards
Thank you for your review. We are glad you are happy with your order and if there is anything else we can do for you please let us know.
Quick easy service
December 26, 2021
Reasuring
Ordered online and delivered within a day to two. Quick and efficient service, goods were as described and I would certainly use them again
December 3, 2021
Reply from Five Realm Cards
Thank you for your review. We aim to get orders to customers as soon as possible. If we can help at all in the future please let us know.
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Good price and good condition
Good price and delivered in good condition. Royal mail tracking service is a tad unreliable for my taste but works for the most part, just wish the shipping notifications were more frequent and useful.
November 4, 2021
Reply from Five Realm Cards
Thank you for your review. We will look into how we can provide more updates on deliveries. We can only offer as much as Royal Mail offer but thank you for letting us know. Other than the delivery we are glad you were happy with the overall service provided.
Quick delivery and no fuss
Quick delivery and no fuss. Happy with the products provided.
October 17, 2021
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Brilliant
Can't complain. Cards arrived in less then 48h, each cards was as described on site.
Would buy again if I they get something I need.
*****
July 26, 2021
Reply from Five Realm Cards
Thank you for your review. We aim to dispatch orders the same day or within 24 hours. If there is anything you need but not on the website please let us know and we will see what we can find for you.
Reply from Five Realm Cards
Thank you for your review. If there is anything we can help you with in future please let us know.
awesome
my only problem is that i got 2 booster boxes and a fat pack, and i'm still 35 cards short of the full set of strixhaven ;P
May 16, 2021
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Great service!
Excellent customer service with incredibly good delivery speed. Will definitely use again.
April 23, 2021
Items arrived at expected.
April 10, 2021
Reply from Five Realm Cards
Thank you for your review. If there is anything we can help with in future please let us know.
Ordered Magic the Gathering booster box…
Ordered Magic the Gathering booster box - quick delivery and clear communication. Recommended!
April 3, 2021
Reply from Five Realm Cards
Thank you for your review. We hope you enjoy the booster box. If you need anything in future please let us know.
Easy to order, reasonable prices
Very simple ordering process, very reasonable pricing and plenty of updates about order status. Great site and will use again!
March 31, 2021
Reply from Five Realm Cards
Thank you for your review. It means a lot to the company seeing reviews like this. We always aim to provide the best service we can.
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Reply from Five Realm Cards
Thank you for your kind review. We are glad you are happy with the service. If there is anything in future we can do to help please don't hesitate to contact us.
Five Realms provides fast delivery and…
Five Realms provides fast delivery and great customer service. Would recommend to all prospective customers.
March 12, 2021
Unprompted review
Would recommend
Five realm cards have been great so far from my experience. Their prices are extremely competitive and there is an extensive range of products. They have great customer service, know their stuff and provide quick and easy deliveries.
March 11, 2021
Unprompted review
Reply from Five Realm Cards
Thank you very much for your review. If there is anything we can help with in the future please let us know
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