Fiverr Reviews 14,694

I hired a freelancer on Fiverr for a Domain Rating (DR) increase service. Although it was delivered late, the initial target metric was met. Because of this, and because Fiverr's automated system constantly pesters you to leave a review right after delivery, I left a 5-star rating.
A little over a month later, the entire DR increase I paid for completely plummeted, despite the seller's prior guarantee that there would be no major drops.
When I contacted Fiverr Support, their response was incredibly disappointing: they claimed they couldn't do anything to help because the 14-day window had passed and because I had previously left a 5-star review.
This is absolutely absurd. Fiverr is weaponizing my initial review against me. It’s the equivalent of buying an electronic device, leaving a positive review because it worked for the first few days, and then being told your warranty is void when it breaks a month later just because you reviewed it well.
Since when does a positive review revoke a consumer's right to complain about a defective or deceptive service? Fiverr's support fundamentally fails to protect buyers from temporary, low-quality services. Be very careful when buying on this platform!

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I paid for a product that was to be delivered in 5 to 7 days, we are 34 days into this mess and Fiverr is refusing to communicate past the automated AI responses. The seller does NOT speak English and has no idea what I need, and this person is about to get $310 from me without ever completing a single thing we have been discussing for more than a month.
This site has become a SCAMMERS PARADISE.

Everybody take it further. This company is fraudulent.Never ever work with fiver I'm so fed up with them the first gig I had they cancelled I never receive my money and The working with them. in the past is always been quite good. My second gig we agreed to 12 pages illustration and the cover. After 3 weeks he gavé me one cover I thought I looked strange and it was full of Disney references nothing to do with my book. I gave it to my friend who told me it was AI generated picture and gave me the clues I went back to fiverr her that as I couldn't use it anyway for copyright I went PayPal which didn't help citizen advice who gave me a letter to fiver. I sent them they had a week to respond. Because they didn't I went to the bank who refunded me but I've had to give them all the evidence and still they've rejected that. And took the refund back. So I'm out of money and out of product. 😥

Very bad reviewers.
I'd gone through 7 times to remodify just my title of my services. Just a normal 'provide professional video editing with ai production workflow' and it's removed.
Beyond my comprehension of just a simple thing can be so strict. Not worth to be in this platform.

Thieves that ran away with my money when I asked them for a refund, poor customer service that pass the parcel to different workers that are totally inept at their jobs. don’t even bother using these crooks

Very good experience with Fiverr. It is easy to connect with talented freelances from around the world, and the platform makes hiring simple and efficient.

7 days have passed and still no response from customer support. I am unable to verify my account as the email is not coming through. Ethan from customer support answered my support ticket asking for information which I provided straight away. It has now been 7 days without any follow-up. Issue unresolved and customer support is silent. Completely unhelpful and with kind of delay between messages with support it is not a viable option freelancers.

Incessant requests for review, in spite of opting out of marketing emails. The product provided by the freelancer was good, but the format and system (not permitting direct contact or emails to the freelancer) reeks of mistrust and reflects poor emphasis on service.

Terrible dishonest company never use them they don't vet their freelancers. They use freelancers from all over the world who do not know how to write English (UK) Americanised my CV! The freelancers and Fiverr.com don't know the difference between English and American spelling and language plus you have to pay in dollars. The freelancer assigned to me never made the changes and I had to spend another 2 hours correcting grammar and spelling! She was meant to do my LinkedIn profile, she erased my beautiful profile and blocked me! She put on the Fiverr.com platform that the job was completed! On top of that I had over £2,000 taken out of my bank account! I have tried to contact Fiverr.com customer service and they blocked my email address, I have reported Fiverr.com to the U.K. Fraud and Cyber crime Office! Fiverr.com marketing principles are dishonest they use affiliate marketing, where someone contacted me on LinkedIn writing to me she is a recruiter and directing me to Fiverr.com to get my CV and LinkedIn profile polished! She works for Fiverr.com and got a commission from them as she directed me to Fiverr.com
Platform SCAM DO not have anything to do with this company. Fiverr.com is listed on the New York Stock Exchange (NASDAQ) and made $438m this year!!! Fiverr.com has NOT refunded my $143 for a service that was terrible! Plus bank charges to convert this into $ as I live in the UK and don't have a $ account! CEOs of Fiverr.com Michi Kaufman and Shai Wininger you run a dishonest company!!!

I have tried to contact Fiverr.com by telephone and it's a dead telephone number! I am also a journalist I will make sure that anyone I come in contact with will know that Fiverr.com are a scam company!

Fiverr is so poor that they cover freelancers who steal money

I had the order, which was not complete, we agreed with the freelancer upon a refund, but very soon the freelancer denied sending the refund (if it's not stealing, explain to me how to call it).

Now, the customer service of Fiverr doesn't even answer my messages.

Poor company with millions that steal the money of customers

The free lancer was a joke. He did the same thing I just did in free apps to fix my blurry pictures but then lied and said nothing more to do with faces. I told him he needs an app that does face swapping, which first said he would do but then didnt. They approved the project without my consent. I cant find an order number to request a refund and even that is impossible to find. Apparently they cant find the order any other way. Thank God it was only 10 bucks that I lost.

Fiverr is 100% best Experience for me
I wanted a series of project done, My app tested, My Business registered and My social media brand grown, it was a steady experience, and I learn a step by step guide, the Seller @peggy_alexx was so detailed in his approach and outstanding in result. App approved, Business registered and social media is growing

Thanks Fiverr for this opportunity

I've been a Fiverr seller for 2 years with a 5.0 rating and 36 five-star reviews. A buyer recently received completed label designs, printed them independently without confirming dimensions, then requested 12 additional size variations as a "revision" — and when I charged separately for the out-of-scope work, they cancelled and received everything for free.

I submitted detailed evidence including message history showing the client's written satisfaction, the $80 additional order they accepted, and proof that I explicitly asked them to confirm dimensions before printing. Fiverr support changed their cancellation justification twice across multiple responses, ultimately closing the case with generic template replies.

The cancellation also triggered an algorithmic penalty that suppressed my gig visibility and eliminated new orders entirely — with no recourse offered.

The work was real. The files were delivered. The client kept everything.

If you're a seller considering Fiverr, be aware that their dispute process offers very limited protection regardless of the evidence you provide.

Platform is good but the value seller get is very low 20% is taken from them plus currency conversion cost if applicable. Very bad for medium to low level sellers

I have been a seller on Fiverr with an active account and $280 in cleared earnings that I cannot withdraw. My support ticket #14541920 was submitted 3 days ago and I have received zero response despite their 72 hour promise. My withdrawals are disabled with no proper notification ever sent to me about any restriction. I have worked hard for these earnings and Fiverr is blocking me from accessing my own money with no explanation or support response. If I was able to withdraw my earnings I would give Fiverr a 5 star review because I enjoyed working on the platform. Ticket number: #14541920, I expect a response within 24 hours or I will be escalating this further.

I was a 5-star seller with years of history on the platform, and my account was banned by an automated system for allegedly missing the DAC7 form. However, the form was not even missing - I had already submitted it a year ago when I previously faced the same issue caused by the automated system.

This time I was given 60 days to complete the form while I was on vacation and not actively checking my work emails. When I returned, my account had been permanently banned, with no way to contact support, as submitting a ticket requires logging in, and they do not respond to emails. This has been the worst freelance platform experience for me, especially as it has happened for the second time.

My only regret is losing all my positive reviews and history, which I could have used as part of my portfolio. I lost years of bending over backwards for clients to get the rating I had.

I don't recommend selling services on this platform.

Worst experience ever! My first order was a make email marketing design. The agent reviews were great, but the job was absolutely unprofessional and I never used it - just wasted 300$.
The second order was with a tax filler. He made a huge mistake in his order, and I told him to fix it. Instead of doing the job right, he started arguing with me that everything is ok. I hired a professional tax filler consultation from UpWork, and he confirmed that the form was filled out incorrectly.
So now I've lost 218$ and 150$ for another tax filler consultation.
NOT RECOMMENDED.

I opened an account to hire a logo designer. My first message included a placeholder domain for context and a clear disclaimer that we make entertainment games, not gambling. Fiverr's automated system instantly issued a permanent suspension.
They refuse to tell me exactly which rule I breached. I have thoroughly checked their Terms of Service and Community Standards, and I have not violated a single one. Their system completely stripped the context of the message and auto-banned a legitimate corporate buyer trying to spend money.
The designer is actively trying to reply to me, but Fiverr has locked me out. A frustrating and broken onboarding experience.

I’d recommend avoiding the platform as it’s administered by bots and/or people who think like bots.

I had a very disappointing experience with Fiverr support regarding a phone verification issue. Every response from support took around 5+ days, making the process extremely frustrating, and even after multiple follow-ups there was still no proper solution provided. What concerns me most is how a personal phone number can apparently get linked to another account without stronger verification checks. Instead of offering a faster verification method, support continued asking for old email addresses while the issue remained unresolved. For a platform as large as Fiverr, I expected much better customer support and account security handling.

On someone’s recommendation, I hired a freelancer on Fiverr, but as is often the case in this kind of business, things start off perfectly, but once the money is paid, things get complicated. I would never recommend Fiverr to anyone I trust again—it’s a waste of time, energy, and money. I stopped working with the freelancer and had to figure things out on my own to move the project forward.