Fivestar Services - Euronics  Reviews 

307
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the local store staff are extremely knowledgeable, polite, and always genuinely willing to help choose the right home products. Delivery services are consistently prompt, and people deeply appreciate that new appliances are installed efficiently while old units and unwanted packaging are completely removed. A few other people also felt that shopping either securely online or directly over the phone is remarkably straightforward, easy, and convenient. Consumers additionally noted that the business offers very fair and competitive pricing alongside friendly, reliable customer support whenever professional assistance is needed.

What people talk about most

Service

People report positive experiences with service, noting friendly and efficient support from initial enquiry... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally helpful,... See more

Delivery service

Consumers find delivery service to be prompt and reliable, with many reviewers highlighting that items arrive... See more

Product

Reviewers mention positive feedback about product quality, highlighting excellent items like tumble driers,... See more

Order

Customers consistently note satisfaction with the order process, highlighting the clear website,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

washing machine broke day after coming back from holiday. rang to order a new one and this came up as next day delivery. then recieved a call at about 8pm from Richard to sort out delivery although sh... See more

Rated 5 out of 5 stars

After our Tumble dryer stopped working, we thought we would try a local business. Five-star, Euronic were brilliant 👏 Made our decision quickly, thanks to them. Really good value, including deliv... See more

Rated 5 out of 5 stars

We bought our new washer from the cleveleys branch and the chap in the store was brilliant with us. Really knowledgeable and friendly. Transaction was easy and their installation engineer arrived... See more

Rated 5 out of 5 stars

Absolutely brilliant experience from start to finish Staff in store very knowledgeable - the delivery staff treated our property with respect and even put our microwave back in it's correct place... See more


Company details

  1. Appliance Store
  2. Appliance Parts Supplier
  3. Appliance Repair Service
  4. Vacuum Cleaner Repair Shop
  5. Washer and Dryer Repair Service

Written by the company

Fivestar Services - Euronics is a very well established appliance specialist in Thornton-Cleveleys for over 40 years. We are located next door to cleveleys nursing home. We sell and install electrical appliances at very competitive prices, all year round. We are also part of the very large Electrical buying group, which means we have the buying power to compete with the large multiples on price, whilst still offering that friendly local shop service we have all grown to love, but is a rarity in today’s world. We also repair some types of appliances. Big enough to compete, small enough to care. We Deliver, We install, We Recycle, We Care.


Contact info

5.0

Excellent

TrustScore 5 out of 5

307 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(307)

89 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Indesit washing machine

The process was very easy I ordered my new washer online they then rang me with a delivery time which was very accurate and removed my old washer free of charge.

February 9, 2026
Advertisement
Rated 5 out of 5 stars

The helpful sales lady explained the…

The helpful sales lady explained the different tumble dryers. I chose the one I wanted and it was delivered and fitted within the expected timeframe.
Both the sales lady and installer explained the main points of how to use it.
Cheerful and friendly service.

January 28, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

After our Tumble dryer stopped working

After our Tumble dryer stopped working, we thought we would try a local business. Five-star, Euronic were brilliant 👏
Made our decision quickly, thanks to them. Really good value, including delivery, on time, unpacking and removal of old appliance. Fantastic. 👍
Also they didn't leave until they had given us lots of information about the appliance. Couldn't ask for more. Will definitely go back again. 👍

January 16, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Very good service

Very good service with same day delivery and they removed the old appliance. The staff are very helpful and knowledgeable about the products they sell. Definately Recommended and will use again.

January 5, 2026
Rated 5 out of 5 stars

Absolutely brilliant experience

Absolutely brilliant experience from start to finish

Staff in store very knowledgeable - the delivery staff treated our property with respect and even put our microwave back in it's correct place despite not knowing where is was meant to be located and to top it off - took away the packaging

We would recommend them to anyone

January 2, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Bosch washing machine

Fivestar services came when they said they would, installed and tested the machine and left everything clean and tidy afterwards.
Can't fault the 5 star service from start to finish

December 4, 2025
Rated 5 out of 5 stars

Exceptional service

Fivestar Services were exceptional with helping us out with an elderly relative. They went above and beyond helping her with her new TV and the installation, highly recommended.

December 5, 2025
Advertisement
Rated 5 out of 5 stars

DISHWASHER FITTING

Dishwasher fitted today. Excellent Customer Service in the shop and especially with the fitter.
He turned up on time, was respectful of our property, took out our old integrated dishwasher and replaced with a new appliance. All packaging and old machine taken away - £60 charge - fabulous value for money.
Would definitely use this Company again.

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

American Fridge Freezer

This is the second time I have used Five Star Euronics in a couple of months. This time it was to upgrade an aging American Fridge Freezer. Due to the size of this machine access was awkward meaning doors etc had to be removed from the appliance. Never did it once phase Ian and his team and the appliance was put in place, without a hitch. Can't recommend these guys enough.

November 25, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look