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FixGlass Reviews 519

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, noting that they often go above and beyond. People frequently highlight the exceptional customer service, appreciating clear communication, timely updates, and the efficient, stress-free nature of the service. Many consumers are impressed with the high quality of the work and the overall user experience, finding the process smooth and convenient. However, some customers also noted occasional communication issues, such as slow replies or conflicting information from different agents. One reviewer mentioned a less than ideal experience with a call handler regarding job scheduling during bad weather.

What people talk about most

Service

Customers had positive experiences with service. Reviewers consistently praise the efficiency,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and friendly... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the helpfulness and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the great workmanship,... See more

User experience

Consumers find the user experience to be very positive. Many reviewers describe the service as relaxing,... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent service from Fix Glass. I was kept well informed about arrival times and how long the job would take, which made everything really smooth and stress-free. The team were friendly and prof... See more

Company replied

Rated 5 out of 5 stars

Benjamin replaced my windscreen in a jiffy. He arrived at the exact time as promised and was done with the replacement in an hour. My Qashqai now looks like new and will definitely be using FixGlass a... See more

Company replied

Rated 5 out of 5 stars

At first I was a bit sceptical because it all seemed a bit “too good to be true”, part of the website didn’t seem legit I.e doesn’t require you to create an account. However, I filled in the questio... See more

Company replied

Rated 5 out of 5 stars

The technician who came and fitted the windscreen was very friendly and professional! He tried to see if he could fix the windscreen instead of having to fit a new one then apologised when he couldn’t... See more

Company replied


Company details

  1. Auto Glass Shop
  2. Glass Repair Service
  3. Window Tinting Service

About FixGlass

Written by the company

Mobile auto glass replacement service covering the entire UK (except islands). Our technicians come directly to your home, workplace, or any location. Track your technician in real time on the day of service.

Glass replacement is never planned. It always happens suddenly. Whether your front windscreen has developed a crack that's now required by law to be replaced, your back windscreen has completely shattered, or your car windows have been smashed, FixGlass is here to help. Driving with glass that impairs your vision could lead to three points on your licence and a fine, so getting it sorted quickly matters.

Porsche Macan Windscreen Replacement

We replace every model out there and every glass panel on your vehicle: front windscreen, rear windscreen, and side windows. Our mobile service means you don't lose a day sitting in a garage. We come to you, complete the work in 1-2 hours, and you can drive safely the same day.

What Makes Our Service Different

Thousands of drivers across the UK choose FixGlass each year because we treat windscreen and car window replacement as a craft, not just a transaction. Here's what sets us apart:

1
Preventing Rust and Leaks

We use scratchless pinchweld scraper blades with curved edges that cost 10x more than standard blades. Most companies use cheap sharp-edged blades that leave hidden scratches on your paintwork under the glass, leading to rust and leaks over time. Our premium method completely avoids this problem.

2
Crash Tested Adhesive

We exclusively use 60-minute crash tested urethane adhesive on all front and rear windscreens. This ensures maximum safety and durability, with a bond that's possibly even stronger than your factory-fitted seal. You can drive safely the very same day.

3
Complete Door Clean-Out

For door glass replacement, we include a full vacuum of shattered pieces and a thorough clean-out of the door shell. We take the extra time to remove as much broken glass as possible from inside the cavity, where many cheaper companies leave it forever.

4
Real-Time Tracking

On the day of service, track your technician's location in real time through your personal order link. No more waiting around wondering when a windscreen technician will arrive. You'll know exactly where we are.

5
Lifetime Guarantee

Every windscreen and side window replacement comes with our comprehensive lifetime guarantee. We stand behind the quality of our work, giving you complete peace of mind.

6
Flexible Payment

Spread the cost with 0% interest instalments over 4 months using just a debit card. No hard credit checks, only a quick soft check. Or pay in full securely online with Visa, Mastercard, Amex, JCB, Google Pay, or Apple Pay.

Land Rover Defender Windscreen Replacement

We Handle All Windscreen Equipment & Technology

Modern windscreens are more complex than ever. They can have rain sensors, lane assist sensors, adaptive cruise sensors, heating elements, head-up displays, special coatings, different colours, and multiple versions for the same vehicle model. We handle all of these specifications.

We source new windscreen glass from the biggest suppliers in the industry, ensuring every replacement meets all quality standards. Whether your vehicle has advanced driver assistance systems or simpler specifications, we have the right glass and the expertise to fit it properly. The whole process takes 1-2 hours and your vehicle is safe to drive immediately after.

Porsche 911 Windscreen Replacement

Front Windscreen Replacement

Your front windscreen is critical for structural integrity and visibility. We replace cracked, chipped, or shattered windscreens with precision-fitted glass that matches your vehicle's original specifications, including all sensor brackets and heating elements.

Rear Windscreen Replacement

We can source new, either tempered or laminated rear windscreen glass that meets all quality standards. Shattered glass can be vacuumed out completely. Privacy glass is available for rear windows. The process takes 1-2 hours.

Range Rover Auto Glass Replacement

Car Window Replacement

When you need car window replacement, whether it's a driver side window or passenger side window, we bring the same mobile convenience and attention to detail. We handle both front and rear passenger windows.

We can source new glass from the biggest suppliers and new, either tempered or laminated side window glass will meet all quality standards. Rear doors have privacy glass available. Shattered glass is fully vacuumed from inside the door cavity, removing fragments that could rattle or cause issues down the line. The whole process takes 1-2 hours.

Range Rover Mobile Glass Replacement

Why Mobile Service Matters

Our mobile auto glass replacement service brings convenience directly to you. We come to your home, office, or anywhere else in the UK (except islands). You can continue with your day while we work, and within 1-2 hours, your vehicle is ready to drive with a lifetime guarantee on the work. No waiting rooms, no rental cars, no disruption to your schedule.

Ready to Book?

Whether you need emergency front windscreen replacement, backlight replacement, or door glass replacement, FixGlass is ready to help. Our technicians treat every job as a craft, using premium materials and methods that protect your vehicle for years to come.

From completely shattered glass to small cracks that need addressing before they become legal issues, we handle every type of vehicle glass replacement with the same care and expertise. Book your mobile service today and experience the difference of true craftsmanship delivered directly to your location.

FixGlass Logo

Our Services

Written by the company

Brand-New Windscreen Replacement
We source new windscreens from the biggest suppliers - all meeting the highest quality standards. We can supply windscreens with any sensor or heating configuration. The whole process takes 1-2 hours and your vehicle is safe to drive.
Brand-New Door Glass Replacement
We source new door glass from leading suppliers. Whether tempered or laminated, all glass meets the highest quality standards. Privacy glass is available for rear doors, and we vacuum away any shattered glass. The complete process takes 1-2 hours.
Brand-New Heated Rear Windscreen Replacement
We source new rear windscreens from the biggest suppliers. Whether tempered or laminated, all glass meets the highest quality standards. Shattered glass is vacuumed away, and privacy glass is available. The whole process takes 1-2 hours.

Lifetime Guarantee on Every Job

We stand behind our work for as long as you own your vehicle.

FixGlass Lifetime Guarantee

Every FixGlass installation includes our lifetime guarantee – a promise that we'll stand behind our work for the entire time you own your vehicle. Whether it's the glass itself or our installation workmanship, if something goes wrong, we'll fix it free of charge. We only fit insurance-standard glass that meets or exceeds legal standards, and we use crash-tested adhesives that keep you safe on the road. Our guarantee reflects what we know to be true: when the job's done right the first time with quality materials, it stays right.


Contact info

Promotion box for FixGlass

£50 Off Your Glass Replacement Order

Valid 24 hours once glass is sourced. Lifetime guarantee included!

4.9

Excellent

TrustScore 5 out of 5

519 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Colin the technician was superb

Colin the technician was superb. Very professional and explained everything. He did an amazing job.

The call handler on the other hand who told me that I should have used common sense because it was torrential rain and wind so the work could not be carried out on the day booked, was not an ideal experience.
I was told that in future if it is raining to go with the technician to my local multi story car park to do the job.
I do not think after paying £946 for a new windscreen that I should have to drive to my local multi story car park for the work to be done, as if the car park would allow this! Baring in mind that at 8am I messaged FixGlass to alert them of the weather & if acknowledged the job could have been re-scheduled.

April 16, 2026
Unprompted review
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Reply from FixGlass

Colin will be made up hearing that, and totally fair feedback about the booking experience. Thanks J D! 🏎️

Rated 5 out of 5 stars

Very good customer service job was done…

Very good customer service job was done quick and efficient will recommend anyone else to use this service and will use again myself in future 👍🏿

April 16, 2026
Unprompted review
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Reply from FixGlass

Thanks Reece! Appreciate the thumbs up and the kind words. 🚗

Rated 5 out of 5 stars

Vinh was superb

Vinh was superb! His professional attitude is most definitely an asset to any company he works with. Personally he is sound, I enjoyed having a chat with him while he was replacing the windscreen, thank you Vinh.

April 15, 2026
Unprompted review
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Reply from FixGlass

Sounds like Vinh made the whole job enjoyable, chat and all! Thanks Heath! 🚗

Rated 5 out of 5 stars

Brilliant service

Excellent service from Fix Glass. I was kept well informed about arrival times and how long the job would take, which made everything really smooth and stress-free. The team were friendly and professional throughout.

I’ll admit I was slightly sceptical at first because the reviews almost seemed too good to be true—but they absolutely lived up to them.

Highly recommend!

April 15, 2026
Unprompted review
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Reply from FixGlass

Love that we won over a sceptic! Thanks Stacey! 🏎️

Rated 5 out of 5 stars

A first class service from FixGlass

A first class service from FixGlass. Kez was excellent. Very thorough, prompt, polite, hard working, skilled and all on time. Hassle free service. Would highly recommend!

April 15, 2026
Unprompted review
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Reply from FixGlass

Ken ticked every box there! Thanks for choosing FixGlass! 🚙

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service
Great communication
Simon was friendly and got the job done
Turned up on time
And the finance option with 0% APR over 6 or 9 months was the icing on the cake
Hopefully I won’t need to in the near future but would definitely use this company again and highly recommend them to friends and family

April 15, 2026
Unprompted review
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Reply from FixGlass

Simon will be happy to hear that, and good that the 0% finance took the sting out of it. Thanks Hayley! 🚘

Rated 4 out of 5 stars

Great job, poor comms…

They did a really good job of replacing the windscreen. Fitter obv v competent. Communication around the job was confusing. I had emails asking me to pay when I already had, ditto to schedule the job. On the day it was rescheduled twice, and comms here were difficult. Phone contact was faint and mumbly, and notification that the fitter was on his way sent by email not sms.
But I'm happy with the result & sure they can sort their comms out.

April 14, 2026
Unprompted review
FixGlass logo

Reply from FixGlass

Pleased the fitter nailed the job itself, and fair points on the comms side. Thanks Mrs Barnes! 🏎️

Rated 5 out of 5 stars

From start to finish

From start to finish. Was very easy. Booking. To fitting. Everyone was helpful. And done a fantastic job. Thanks Aran

April 10, 2026
FixGlass logo

Reply from FixGlass

Thanks Kaz! Aran will appreciate the mention, glad it all felt straightforward. 🚗

Rated 5 out of 5 stars

Lincoln Done a great job

Lincoln Done a great job! Arrived quickly and done a fantastic job! The whole process was super well managed and better than your larger companies such as Autoglass!

April 14, 2026
Unprompted review
FixGlass logo

Reply from FixGlass

Thanks Ashley! Lincoln will be pleased to hear we came out ahead of the big names. 🚘

Rated 5 out of 5 stars

The engineer was friendly and it only…

The engineer was friendly and it only took him 20 minutes to finish. He was very professional and fitted well the wind shield. Information about immediate action after instalment was properly articulated

April 10, 2026
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Reply from FixGlass

20 minutes is seriously quick work, and good to know the aftercare advice came through clearly too. Thanks Lincon! 🚘

Rated 5 out of 5 stars

Amazing works-

Amazing works-
Efficiency ✔️
Accuracy ✔️
Smart✔️
Time keeping ✔️
Customer support ✔️

April 14, 2026
Unprompted review
FixGlass logo

Reply from FixGlass

Thanks Succeed! Full marks across the board, love to see it. 🚙

Rated 5 out of 5 stars

Screen replacement

Booking was easy and took no time at all easy to upload photos of the car and the problem.
Absolutely brilliant service from start to finish. The technician phoned with an update on what time he was going to arrive.
The whole process took 40 mins.
Would highly recommend the company to others. Technician was friendly and helpful.
All in all 10/10

April 14, 2026
FixGlass logo

Reply from FixGlass

Thanks Emma! 40 minutes and a courtesy call beforehand, that's a smooth experience. 🏎️

Rated 5 out of 5 stars

Josh arrived within the expected time…

Josh arrived within the expected time frame, worked efficiently and to a very high standard, he was very professional and polite, a great job done!

April 13, 2026
Unprompted review
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Reply from FixGlass

Thanks Michelle! Josh clearly brought his A-game for you. 🚗

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