The vehicle pick-up was simple and the communication was excellent. I was called daily with a progress report on the repairs. When done my vehicle was dropped off by the same driver in the same place.... See more
Location
Switch location10 Festival Trade Park,, Wymans Lane, GL51 9FS Cheltenham, Gloucestershire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Kept me fully informed from the moment the car was collected, assessed and delivered. The workmanship carried out to the scratched paintwork is excellent. Would certainly recommend the Cheltenham br... See more
I am very happy of their service. My car was repaired there (after damage made by another driver while parking on street) and it was insurance claim. They provide super quick service, literally afte... See more
Company replied
Excellent Service, my car was repaired in just over a week. Staff very efficient I was kept updated throughout the whole process. I collected my car in show room condition, including a valet on the in... See more
Company replied
Company details
About Fix Auto UK - Fix Auto Cheltenham
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
10 Festival Trade Park,, Wymans Lane, GL51 9FS, Cheltenham, Gloucestershire, United Kingdom
- 01242 895300
4.6
Excellent
120 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and communication
Great communication - kept informed throughout the process. Very pleased with the collection/return service and the repair. Thank you.
December 13, 2024
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear David
Thank you so much for your fantastic 5-star review, we are thrilled to hear that you had such a positive experience with us.
Thanks again and have a great day!
Employee Brad was very helpful and…
Employee Brad was very helpful and respectful during the process. No issues with my car since, 5/5.
October 18, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Rylan
Thank you for taking the time to review our services on Trustpilot.
We are thrilled to hear that you had such a positive experience with us.
We will ensure your comments are fed back to our team.
Thanks again and have a great day!
Fix Auto Cheltenham
A really positive can do attitude
A really positive can do attitude, able to fit in with my plans, and delivered a great quality job. Post job support was excellent - Fix Auto come highly recommended by me.
October 25, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Cheltenham
Thank you for taking the time to review our services on Trustpilot.
We are glad you had a great experience at Fix Auto Cheltenham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Paula was super helpful
Paula was super helpful. The repair was successfully completed and didn't take too long.
I had to call for updates and chase the return of the car when no-one informed me te driver was off sick and therefore return delayed
October 9, 2024
Reply from Fix Auto UK - Fix Auto Cheltenham
Good Afternoon
Thank you for taking the time to review our services on Trustpilot. We are delighted you were happy with the repair.
We apologise for the lack of communication regarding the updates and the return of your vehicle.
We do pride ourselves in excellent customer service and hope in the future we are able to offer a better experience.
Kind Regards
Fix Auto Cheltenham
Excellent service provided
Work carried out quickly and to an excellent standard. A seamless process from beginning to end.
September 25, 2024
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Karen
Thank you for taking the time to review our services on Truspilot.
We are glad to hear you had a great experience at Fix Auto Cheltenham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Fantastic work
Fantastic work. Communication was 10/10, always called regarding updates. They always answer my calls and any enquiries. The work they did to fix my car was better then I could expect. Highly recommend
September 24, 2024
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear Ellie,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best Regards
Fix Auto Cheltenham
They picked the car which really…
They picked the car which really helped, the work was done quickly, with updates given to me. The job itself was really well done, looked new.
September 13, 2024
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Freya,
Thank you for taking time to review our services on Trustpilot.
We are glad you had a great experience at Fix Auto Cheltenham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Excellent
Efficient, courteous and professional service at every step of the process
September 20, 2024
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear Mr Neason
Thank you very much for your fantastic 5-star review.
Providing excellent service is always our top priority and we are delighted that we met your expectations.
Best Regards
Fix Auto cheltenham
Informative company
At first lot of calls to let me know what was happening, when my car was complete they found out that the people who commissioned my car had taken the key away, Fix were very apologetic it was not there fault, but the key did come about 1 hour later. Nice people.
September 13, 2024
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear Mr Cunningham
Thank you for taking time to review our services on Trustpilot. Providing excellent service is always our top priority.
Your feedback means a lot to us and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Fix Auto Cheltenham
Really positive experience
Really positive experience
* Friendly service all the way through
* Fixed in the time they said
* Vehicle returned with a faulty sensor - Fix Auto were really apologetic and took the car back immediately no questions asked
* Kept me up to date at all stages
September 4, 2024
Reply from Fix Auto UK - Fix Auto Cheltenham
Good Afternoon
Thank you for taking the time to review our services on trustpilot.
We will ensure your comments are fed back to our team
Thanks again and have a great day!
Fix Auto Cheltenham
Incredible service from start to…
Incredible service from start to finish!
Everything was so easy to arrange and I had plenty of updates so I knew exactly what was going on. The team were very helpful and understanding that I would want my car back asap. The link to upload images too was easy to use and very effective at helping to keep the process of the repairs as fast as possible. Payment and returning my car was simple to arrange and the work carried out is fantastic! It’s like having a new car!
I would highly recommend for any repair needs!
September 9, 2024
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear Louise
Thank you so much for your glowing 5-star review! We are thrilled you had such a positive experience with us.
Thanks again and have a great day!
Fix Auto Cheltenham
Great polite people to deal withbodyshop repairs
Great polite people to deal with, Alistair was very communicative. Repair is first class and the paint match is the best I’ve seen for a very long time. Keep up the good work will highly recommend.
September 4, 2024
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear Mr Kidd
Thank you for taking the time to review our services on Trustpilot.
We are glad to hear you had a great experience at Fix Auto Cheltenham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Greater iew communication
Great communication, great workmanship done in a timely, efficient manner. Good courtesy car. My car returned in immaculate condition
August 28, 2024
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Mrs Frost
Thank you for taking the time to review our services on Trustpilot.
Your fed back means a lot to us, and we look forward to assisting you with any future car body repairs you may need.
Best Regards
Fix Auto Cheltenham
Good communication and excellent…
Good communication and excellent repairs plus prompt service.
August 28, 2024
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear Martin
Thank you for taking time to review our services on Trustpilot.
We are glad to hear you had a great experience at Fix Auto Cheltenham and will ensure your comments are fed back to the team.
Thanks again and have a great day!
Fix Auto cheltenham
More than just a "lick of paint"
As the third party in an insurance claim it was reassuring to find that my car was repaired to an extremely high standard within a very short time. So impressed was I that I have had further work carried out since!
August 27, 2024
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear Mr Birkin
Thank you very much for your 5-star review! We are delighted to hear that you had such a positive experience with us. Providing excellent service is always our top priority.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.
Best regards
Fix Auto Cheltenham
Excellent job
August 21, 2024
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Adrian
Thank you for taking the time to review our services on Trustpilot.
We are glad to hear that you had a great experience at Fix Auto Cheltenham. Providing excellent service is always our top priority.
Thanks again and have a great day!
Fix Auto Cheltenham
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Sue
Thank you for taking time to review our services on Trustpilot!
We are glad to hear you had a great experience at Fix Auto Cheltenham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Fix Auto Cheltenham
Fix auto were great
Fix auto were great, they kept me updated with everything that was happening with my car.
They would make sure I was happy, and any questions I had they would answer to best of their knowledge.
August 9, 2024
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Emma
Thank you for taking the time to review our services on Trustpilot.
We are glad to hear you had a great experience at Fix Auto Cheltenham and will ensure your comments are fed back to the team.
Thanks again and have a great day!
Fix Auto Cheltenham
First rate service.…
This review refers to the Fix Auto Cheltenham Branch.
I was impressed with the level of detail in the estimate, and that each item was costed. A complete set of photographs was taken. The company promised to keep me informed, and this they did on a regular basis. The work was carried out to a high standard, and the car presented clean and polished. Given the amount of work I believe the estimate was fair.
April 5, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Cheltenham
Dear John
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority.
Best Regards
Fix Auto Cheltenham
Outstanding customer service and first…
Outstanding customer service and first rate repair, thank you all
Georgia was terrific in providing us with regular updates
March 6, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Cheltenham
Hi Alistair
Thank you for taking the time to review our services on Trustpilot.
We are glad to hear you had a great experience at Fix Auto Cheltenham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Fix Auto Cheltenham
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.