Fix Auto UK - Fix Auto Derby Reviews 80

TrustScore 4.5 out of 5

4.3

1 Ashlyn Road (Unit E3 Cramer Road), West Meadows Estate, DE21 6XE Derby, Derbyshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Insurance work completed. Work was done to a good standard. The lad who works on the desk is very polite and helpful. They kept me updated at all times. Valeted the car which they didn’t need to do.

Rated 5 out of 5 stars

Good communication. Car picked up at time arranged. Text messages throughout with estimated date repair would be finished. Car finished a week earlier than expected and delivered back to me clean insi... See more

Company replied

Rated 4 out of 5 stars

Polite, on time, regular updates and work completed within the given timescale. Lost a star because items stored under the boot floor not replaced and the fabric boot liner slung over onto the back s... See more

Rated 5 out of 5 stars

From start to finish an excellent job carried out by really professional and helpful people Being an older lady they were very patient with me when I was anxious. As to the work its of an exceptional... See more


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 1 Ashlyn Road (Unit E3 Cramer Road), West Meadows Estate, DE21 6XE, Derby, Derbyshire, United Kingdom

  • 01773 531 818

4.3

Excellent

TrustScore 4.5 out of 5

80 reviews

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Rated 5 out of 5 stars

Insurance work completed

Insurance work completed. Work was done to a good standard. The lad who works on the desk is very polite and helpful. They kept me updated at all times. Valeted the car which they didn’t need to do.

May 19, 2026
Rated 1 out of 5 stars

One of the worse Garage in derby I had…

One of the worse Garage in derby I had a really bad experience they took almost 2 months to repair my bumper staff was very nasty and rude no one answer the phone each time I called them staff was telling me different stories about my car they don’t even know what are they doing

March 16, 2026
Rated 5 out of 5 stars

FixAuto UK recently fixed my car

FixAuto UK recently fixed my car, and I’m very pleased with the experience. They were friendly, reliable, and did an absolutely amazing job. Thank you so much, and keep up the great work ;)

January 22, 2026
Rated 5 out of 5 stars

The lads were excellent☘️👏👏👊

The lads were excellent, from start to finish, looked after me,car in excellent condition after repair, full valeted too,customer service above an beyond, kept me up dated, (as i was in hospital),come to the hospital, to get hired car keys,took my car home,(due to hospital admitted, pneumonia)..

December 23, 2025
Rated 5 out of 5 stars

From picking my car up to dropping off…

From picking my car up to dropping off at my address the whole procedure was worry free. I was kept up to date on my car they did a fantastic job. It came back clean and shiny. 100percent perfect service the team were very polite and couldn’t help enough.

December 10, 2025
Rated 4 out of 5 stars

Car repair

From start to finish, the guys were great in getting my car repaired. They have done a fabulous job on it too. I'm a very happy customer.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish an excellent job…

From start to finish an excellent job carried out by really professional and helpful people Being an older lady they were very patient with me when I was anxious. As to the work its of an exceptionally good standard. The car they loaned to me was very well kept, clean, and fueled and the driver explained all I needed to know about its usage, a lovely Yaris. The work was also carried out in a timely manner too and returning my car was mutually arranged. I really felt cared about as a customer by this group of professionals. Many thanks.

October 23, 2025
Rated 5 out of 5 stars

Great Service

Really happy with the service, my car looks as good as new and everyone I interacted with was very friendly and helpful!

October 21, 2025
Rated 5 out of 5 stars

Excellent Service

Very helpful staff when ringing the office, understand they are very busy but calls always returned when promised. Liked the online progress report you could check daily. Excellent service with delivering courtesy car and pick up when our car returned.

September 9, 2025

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