Fix Auto UK - Fix Auto Greenisland Reviews 34

TrustScore 4.5 out of 5

4.7

Belfast Road 85, BT38 8BY Carrickfergus, Northern Ireland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

What a cracking experience I’ve had. A guy called Nathan came and assessed the repairs I needed very quickly. He explained everything to me and the following day collected my car and left a courte... See more

Rated 5 out of 5 stars

Car was hit from behind on the Thursday morning Fix Auto approved repairer contacted that afternoon and car was inspected. Parts ordered, car booked in following Wednesday and returned on the Friday.... See more

Company replied

Rated 5 out of 5 stars

Fix Auto Greenisland were the preferred and trusted repair garage recommended to us after our non fault accident and I can fully see why. Their professional approach is beyond excellent. Our car wa... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Belfast Road 85, BT38 8BY, Carrickfergus, Northern Ireland, United Kingdom

  • 02893 362006

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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Rated 5 out of 5 stars

Very responsive and all very helpful and friendly.

What a cracking experience I’ve had. A guy called Nathan came and assessed the repairs I needed very quickly. He explained everything to me and the following day collected my car and left a courtesy car.

The repairs they’ve done are spot on. The car looks as good as new. They were all helpful when I collected the vehicle and they humoured me given my worries as I was involved in an accident in this vehicle.

Very helpful and explained that if I have any issues then to just call them. This gives me good hope that they genuinely care about their work and will help if I need them in future. I’d highly recommend them. I will be returning with my other car that has a wee scratch/dent to see if they can sort it for a reasonable price.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Very professional service, constant updates from Nathan and the team , courtesy car landed at my door step a few hrs after the accident, very happy with the work carried out to the car , overall very pleased with the service.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service from start to finish

Outstanding service from start to finish!
Had my car damaged when I was away. Everyone was so helpful and friendly no matter who I had on the phone or met.
They coordinated everything with my insurance from collecting my car to repairs. They kept me informed constantly and did a fantastic job.
I could not thank them enough for the work and how lovely they have been, removing all stress I could have.
Thank you so so much for everything!

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

What can I say from start to finish…

What can I say from start to finish service was outstanding! From assessment of my car til the car being fixed couldn’t complain about anything, everyone was so helpful and friendly no matter who I met when I was there all had a hello an a smile, big thank u Nathan u an ur team r amazing such a friendly bunch of people , car was like brand new an absolutely spotless inside and out an the courtesy car was fab too , thank u so much ,Donna xx

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Car Repair

Friendly and courteous staff made a great and expedient job on my car repair, would recommend Fix Auto UK to anyone needing repairs done.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend

Great staff, car fixed and returned valeted within a few days which was much appreciated, would definitely recommend

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Nice friendly and professional people who do a brilliant job! Highly recommended.

I had an accident (my rear end) but fortunately my car was still driveable and because BYD needed time to send the parts, this was important to me. I was communicated with every week and kept up to date with timing. They were under pressure as regards loan cars, however I had a big project, so I agreed to leave the car in and pick it up within a week, I faced five days in front of a computer, while they fixed my car. This was a win- win situation for me and Fix Auto GreenIsland. When I went to pick up the car it looked great and it had been valeted and BYD had it calibrated. It looked as good as new and it was stress free for me. They are nice people to speak to and work with. They are real professionals and the car was immaculate. They pointed out one small fault - a small hair line crack on the underneath of the rear bumper. I would never have noticed it but they had already ordered a replacement part and would contact me when it arrived. I have no issues at all and would recommend Fix Auto GreenIsland to anyone. Nice, friendly and professional people who care about customers and fix you car to the highest standard.

January 23, 2026
Unprompted review
Fix Auto UK - Fix Auto Greenisland logo

Reply from Fix Auto UK - Fix Auto Greenisland

Hi Charles,
Can't thank you enough for your fantastic and incredibly detailed review. Myself, Natalie and the entire team try our best to make our service as good as possible. It really means a lot when we get positive feed back.
I'll be in touch as soon as the part arrives.

Many thanks Nathan.

Rated 5 out of 5 stars

Excellent service & workmanship

Excellent service & workmanship. Vrechile returned as new. Very professional.

December 23, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Greenisland

Hi Robert,
Thank you for the great review. I'll let the rest of the team know.
Many thanks Nathan.

Rated 5 out of 5 stars

Excellent car body repair

After vehicle inspection parts ordered and car booked in for repairs within a few days. Repairs took 4 days and car received in as new condition. Would certainly recommend this company for car body repair to a high standard.

November 24, 2025
Unprompted review
Fix Auto UK - Fix Auto Greenisland logo

Reply from Fix Auto UK - Fix Auto Greenisland

Hi,
Thanks for taking the time to share your experience with us.
Myself, Natalie and the whole team really appreciate it.

Many thanks Nathan.
Fix Auto Greenisland.

Rated 5 out of 5 stars

Absolutely flawless service

Absolutely flawless service, had my bumper replaced by the next day. Provided a courtesy car, kept me really well informed of progress on my vehicle and all the staff were a pleasure to deal with. Cannot recommend it highly enough

December 1, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Greenisland

Hi Rachel,

We all really appreciate this fantastic review.
I'll pass it on the rest of the team.

Many thanks Nathan and Natalie
Fix Auto Greenisland

Rated 5 out of 5 stars

Fix Auto Greenisland were the preferred…

Fix Auto Greenisland were the preferred and trusted repair garage recommended to us after our non fault accident and I can fully see why.

Their professional approach is beyond excellent. Our car was picked up outside of working hours at a time that suited us and we were constantly kept up to date with the progress of the work via phone calls and text messages. The work carried out was done to an exceptionally high standard as expected and I would highly recommend them to anyone that requires their service. Fantastic and friendly staff.

November 26, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Greenisland

Hi Darren,
Thanks for sharing your positive experience with us. Myself, Natalie and the entire team really appreciate it.

Many thanks Nathan.
Fix Auto Greenisland.

Rated 5 out of 5 stars

Top class service

I had the unfortunate event of a car bump. The insurance referred me through to Fix Auto where Natalie was in contact within 24 hours of me being referred which was fantastic. Nathan was very informative and efficient when it came to assessing the car and dropping it down to him for repair. 10 days later and the car is back with myself fully repaired and repainted. Excellent service with reassurance and communication throughout from Nathan and Natalie.

I would not hesitate it recommending the team.

Much appreciated
James

November 12, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Greenisland

Hi Jack,

Thanks for the very detailed and fantastic review. Myself, Natalie and the team really appreciate it.

Many thanks Nathan
Fix Auto Greenisland

Rated 5 out of 5 stars

Highly recommend

Friendly staff, communicated everything well. Service was faster than expected also. Highly recommend.

November 20, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Greenisland

Hi Steven,

Thank you for taking the time to leave us this fantastic review.
Myself, Natalie and the entire team really appreciate it.

Many thanks Nathan
Fix Auto Greenisland

Rated 5 out of 5 stars

Accident repair

One of our company vehicle was in for repair after an accident. The process was completely flawless and smooth for us as the customers. Quick, efficient from start to finish. Great job..

November 11, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Greenisland

Hi Karen,
Thanks for the fantastic review. The feedback is much appreciated by myself and the entire team.

Many thanks Nathan. Fix Auto Greenisland.

Rated 5 out of 5 stars

They made a difficult time a lot easier!

My car was damaged in an accident on Tuesday.Nathan was out that afternoon and surveyed the damage .My car was picked up from my home next day and i was kept up to date at every stage by phone and their app.. All the crew i met where very friendly, pleasant and professional . My car was brought back again as good as new and smelling new too after a valet! Nathan even called back to my home after working hours to fit and replace a bulb i asked a question about .They really went over and above to make sure everything was perfect .. They made a difficult time a whole lot easier by taking care of everything. I would have no hesitation in recommending Nathan and Natalie and already have ! Thanks again guys ...

November 11, 2025
Unprompted review
Fix Auto UK - Fix Auto Greenisland logo

Reply from Fix Auto UK - Fix Auto Greenisland

Hi Alli,
Thank you for taking the time to leave us this fantastic review.
Our standard of work and service to all our customers is of the highest importance to us.
The whole team and myself and Natalie really appreciate the feedback.

Thanks again Nathan.

Rated 5 out of 5 stars

Friendly and straightforward support just when you need it

Our car was damaged on a Friday evening and dealing with the insurance company made very little sense. But somehow AXA engaged Fix Auto to sort our car. Nathan went above and beyond to get us sorted with a loan car the next day and had our car back to us looking like new in next to no time. Nathan explained the process and gave us straightforward advice- he really knows what he is talking about.
I have met some others from the company and you do get the impression it is a friendly caring place both with each other and their customers.

November 15, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Greenisland

Thanks Paul,
I'm really pleased we could help to take the stress out of getting your car repaired.
Myself, Natalie and the whole really value the feed back.
I'll be sure to pass it on to the rest of the team.

Thanks again Nathan.

Rated 5 out of 5 stars

Very helpful and friendly staff and a…

Very helpful and friendly staff and a repair well done

October 8, 2025
Fix Auto UK - Fix Auto Greenisland logo

Reply from Fix Auto UK - Fix Auto Greenisland

Hi Valerie,

Thanks for taking the time to give us this great review.
I'm glad you where pleased with our service.
I'll pass it on to the rest of the team.

Many thanks Nathan.
Fix Auto Greenisland.

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