We were impressed with their efficiency from the receptionists to the mechanics.The repair was carried out without fuss. After the car had been valeted I noticed some scratches that would have resulte... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
What a gem I found in Fix Auto Hereford. They actually repaired my car door which other garages couldn't (or weren't interested because of its age). The gentleman who repaired it didn't even charge... See more
Company replied
The collection and drop off were very well co-ordinated. The collection staff need some method of company identification, turning up at the door and asking for the car keys chancing it. If the guy... See more
Company replied
My insurance company selected this body repair shop. The quality of the work itself was excellent — the car looks as good as new, and I’m very happy with the finish. However, communication throug... See more
Company replied
Company details
About Fix Auto UK - Fix Auto Hereford
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
2829, Foley Trading Estate, HR1 2SF, Hereford, England, United Kingdom
- 01432 683857
4.5
Excellent
28 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fix auto had my car to repair bodywork
Fix auto had my car to repair bodywork after it was hit. Communication was good, speed of work was good. The wait for main parts wasn't too bad and when only thing outstanding was some decals they gave me car back and brought items to me once they arrived.
October 7, 2025
Reply from Fix Auto UK - Fix Auto Hereford
Thank you for your review!
Fix Auto Hereford
Reply from Fix Auto UK - Fix Auto Hereford
Thank you for the 5 star review
My car was collected when they said…
My car was collected when they said they would
Communication was very good
My car was returned to me looking as good as new
They did an amazing job on the repair
I’m thrilled with it
September 30, 2025
Reply from Fix Auto UK - Fix Auto Hereford
We're happy to know that the collection and communication met your expectations. It's great to know you feel your car looks as good as new, and we appreciate your positive feedback on the repair work.
Efficient and reliable
August 27, 2025
Reply from Fix Auto UK - Fix Auto Hereford
Thank you for your 5 star review
Reply from Fix Auto UK - Fix Auto Hereford
Appreciate you taking the time to review your experience with us. All the best!
Outstanding service
Outstanding service. Great staff. The work was completed to a high standard, and within a timely manner.
May 30, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Hereford
Cheers Fergus!
Very pleased with the service
Very pleased with the service provided, everyone was friendly, quick collection of the damaged car and then delivery of a courtesy car, always available if I had questions and the repair took less than expected.
January 2, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Hereford
Thank you Nicoleta!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.