Fix Auto UK - Fix Auto Oldbury Reviews 

29
TrustScore 4.5 out of 5

4.5

Churchbridge, B69 2AS Oldbury, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My car was repaired through insurance and I had excellent service! I was kept up to date and the work was completed very quickly!

Rated 5 out of 5 stars

Good communication and speedy repair of my dented door. Guys who dripped off and picked up my car were professional and friendly.

Rated 5 out of 5 stars

Impressed from start to finish; from first contact they made the process very simple and most importantly totally unintrusive. They picked my car up from my home address, left me a courtesy car and dr... See more

Rated 5 out of 5 stars

First class / no messing about said the job would be competed in 4 days but was all done & had the car back within 2 days


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Oldbury

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(29)

5,623 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service!

My car was repaired through insurance and I had excellent service! I was kept up to date and the work was completed very quickly!

June 16, 2026
Rated 5 out of 5 stars

Excellent service

Excellent service by the team. They kept me fully appraised of the repairs and the car was returned fully valeted. Thank you

June 19, 2026
Rated 3 out of 5 stars

Car repair contact during repairs

No contact during repairs, car covered in birds droppings on return

March 6, 2026
Fix Auto UK - Fix Auto Oldbury logo

Reply from Fix Auto UK - Fix Auto Oldbury

Hi Alec

Thank you for taking the time to share your feedback. Please accept our apologies for the delay in our response.

We are very sorry to hear that your experience at the time did not meet expectations. Please be assured that your comments have been shared with our team for internal review.

We pride ourselves on delivering high standards of customer service, and we hope we have the opportunity to provide you with a much better experience in the future.

Best regards,
Fix Auto Oldbury

Rated 3 out of 5 stars

Really easy to deal with

Really easy to deal with. They called advising will be with me by a certain time and they were here. I didn’t have to leave my house.
A little bit of overspray on wheel arch liner but was easily removed.

November 12, 2025
Fix Auto UK - Fix Auto Oldbury logo

Reply from Fix Auto UK - Fix Auto Oldbury

Hi there

Thank you for taking the time to share your feedback. Please accept our apologies for the delay in our response.

We are very sorry to hear that your experience at the time did not meet expectations. Please be assured that your comments have been shared with our team for internal review.

We pride ourselves on delivering high standards of customer service, and we hope we have the opportunity to provide you with a much better experience in the future.

Best regards,
Fix Auto Oldbury

Rated 5 out of 5 stars

Personal

Personal, profesional and friendly service,very punctual and excellent quality repair,well done all.

November 3, 2025
Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Kept me informed of work on my car. Very happy with the work done & the service. Thank you.

August 7, 2025
Rated 5 out of 5 stars

Great experience!

Great experience. My car was fixed to a great standard, like new, and all parts matched perfectly.

Would have just liked some communication at the start on time frame as was shocked when I received a call for it to be returned just after a week! Can’t complain though.

August 6, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look