They were absolutely amazing so kind and understanding as I had a hitch with my insurance and they helped me through the whole process and provided me with a free courtesy car which they didn’t have t... See more
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All the staff I met were extremely helpful and clearly explained what needed to be done and made me aware of any possible hidden extras which could not be seen until the bodywork had been removed. I w... See more
From beginning to end it has been an absolute pleasure to deal with Fix Auto Oswestry after my car was involved in a hit and run incident. They constantly kept me updated throughout the process... See more
Company replied
Work on car not complete and don’t understand how this issue wasn’t seen on first examination. Car came back in a mess hadn’t been cleaned and also marks where dug in with buffer or what ever used on... See more
Company details
About Fix Auto UK - Fix Auto Oswestry Welsh Borders
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Canal Side, Llanymynech, SY22 6EA, Oswestry, Shropshire, United Kingdom
- 01691 830793
4.8
Excellent
916 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. MacCalman
Thank you for taking the time to leave us a five star review
Professional and friendly
Brilliant communication from start to finish of my repair.
All staff dealt with were friendly and professional.
Brilliant job and car looks good as new
June 30, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Taylor
We are pleased to hear you had such a positive experience with us. It is good to know you are satisfied with the results and our friendly, professional team. Thank you for your kind words and taking the time to leave us a review.
Lee Hitch, Fix Auto UK
Everyone was so helpful and efficient………
Everyone was so helpful and efficient…… Ladies in the office, Paddy who estimated my job and whoever fitted the new part…. Thank you…
June 22, 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mrs Steadman
We are pleased to hear you had such a positive experience with our team. It is good to know that everyone, from the office staff to the estimator and the technician, was helpful and efficient. Thank you for your kind words and taking the time to leave us a review.
Lee Hitch, Fix Auto UK
Excellent service throughout
Excellent service throughout, kept informed of progress all the way and Martin Beddows went out of his way to help me
June 9, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Danson
We are pleased you had such a positive experience with our team and appreciated our communication throughout the process. Thank you for your kind words and taking the time to leave us a five star review.
Lee Hitch, Fix Auto UK
Friendly professional approach from…
Friendly professional approach from staff and accomodating attitudes.
Curtesy car whilst being underpowered for my needs was clean and being from the same manufacturer as my own made transition easier.
June 19, 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Hayes
Thank you for your kind words and taking the time to leave us a review. We are pleased to hear that our staff provided a friendly and professional approach. We appreciate your understanding regarding the courtesy car.
Lee Hitch, Fix Auto UK
Excellent customer service
Excellent customer service. Efficient and extremely helpful and responsive. I would highly recommend them.
June 20, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Ms. Evans
We are pleased to hear you received excellent customer service. Thank you for your kind words and high recommendation. We appreciate your feedback and you taking the time to leave us a review.
Lee Hitch, Fix Auto UK
Very efficient.
Very efficient and kept me informed of progress at all time. Could not fault them to be fair. Good Job.
June 17, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. James
Thank you for your five star review. We are pleased to hear that you found our service efficient and that we kept you informed throughout the process. We appreciate your kind words.
Lee Hitch, Fix Auto UK
Great service from start to finish
June 10, 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Booth
Thank you for taking the time to leave us a five star review
Good as new
Fix auto fixed my Audi which had been badly damaged in a crash- you can’t even tell as they did such a good job.
June 10, 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mrs Rowley
We are pleased to hear that your Audi was repaired to such a high standard after the accident. It's good to know you're happy with the results. Thank you for taking the time to leave us a five star review.
Lee Hitch, Fix Auto UK
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Basil
Thank you for taking the time to leave us a five star review
They were very helpful and kept me…
They were very helpful and kept me informed while my car was at the garage.stapp were also very nice
June 1, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Miss Johnson
We are please to hear that our team was helpful and kept you informed throughout the process. It's good to know you found our staff very nice. Thank you for your positive feedback and taking the time to leave us a review.
Lee Hitch, Fix Auto UK
A wonderful team
All the staff involved in the repair of my car when it got hit were so helpful. They came and collected my car and dropped it off too once it was repaired which was a lifesaver with a young baby. The car looks really great, maybe better than before? The communication was great, I never had to chase and was kept up to date throughout. Everyone I spoke to was kind and never made me feel stupid like I’ve experienced previously being a woman dealing with a garage. I’m very grateful for all your hard work and wish you the best.
June 8, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mrs Hooper
Thank you so much for your wonderful five star review. We are absolutely delighted to hear that our team was so helpful during the repair of your car. We're especially pleased that our collection and delivery service was a lifesaver for you, and that you were happy with the repair quality. It is good to know our communication kept you updated and that you felt respected throughout the process. We appreciate your kind words.
Lee Hitch, Fix Auto UK
Great communication
The whole experience was made less painful by their good communication throughout.
June 8, 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Kirton
We are pleased to hear that our communication made your experience a positive one. Thank you for your kind words and taking the time to leave us a five star review.
Lee Hitch, Fix Auto UK
Excellent repair
Excellent repair, looks absolutely amazing!
I’ve had great communication throughout, they kept me informed of every process and stage, great people to deal with, staff are lovely and gave me great confidence in them!
I had a quote on the day, and it was very competitive!
Hopefully, I won’t need to use them again, but if I ever have to have a repair on a car they would be my first choice, they come highly recommended! ⭐️⭐️⭐️⭐️⭐️
June 4, 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Miss glover
We are pleased to hear about your positive experience with us. It is good to know that you were impressed with the quality of our work and that our team kept you informed throughout the process. We appreciate your kind words and look forward to assisting you again if needed. Thank you for taking the time to leave us a review.
Lee Hitch, Fix Auto UK
The repair and service provided was…
The repair and service provided was excellent. Neil was always happy to help.
May 21, 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mrs Wigley
Thank you for your five star review. We are pleased to hear that you were happy with the service and repair provided, and that our team was helpful. Your kind words will be passed on to Neil.
Lee Hitch, Fix Auto UK
Fix Auto are an excellent firm to deal…
Fix Auto are an excellent firm to deal with having polite and informative folks on the end of the phone. We were kept advised by text of each stage of progress regarding the repairs being carried on our car which took a lot of the wondering and worrying associated with waiting to get the car back in the road.
The quality of the repairs was exceptional and our car looks ‘as new’ once more. Gary, who was responsible for collecting the car for repairs and delivering it back once done was very helpful and is an excellent ambassador for the company.
10 out 10 for everyone we dealt with over the phone. This really is a breath of fresh air in providing top class customer service.
Thank you Fix Auto!.
May 21, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning
We are delighted to hear about your positive experience with us. It is good to know that our team's communication and the quality of our repairs exceeded your expectations. We're especially pleased that our efforts made the process smooth and worry-free for you. Thank you for your kind words and for recognising our commitment to high level customer service. thank you for taking the time to leave us a five star review, your kind words will be pass on to the team.
Lee Hitch, Fix Auto UK
We took our car In to FixAuto
We took our car In having had Freddie do an estimate for the insurance
When we took the car in we told Freddie we had an inquest on the Monday and needed the car to go there. He said he would try.
Sure enough Friday we got a call, paid and the car was delivered clean and tidy and available for the inquest. Thank you Freddie and thank you FixAuto
May 15, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Cleaver
We are pleased to hear that we could get your car back to you so quickly, especially with such an important event coming up. It's good to know our team's efforts made a difference. Thank you for your kind words and taking the time to leave us a five star review.
Lee Hitch, Fix Auto UK
Picked up my motorcycle from Fix Autos…
Picked up my motorcycle from Fix Autos Oswestry after they had repaired it following an interaction with a careless driver.
The repairs were excellent as was the whole experience of dealing with this company . From start to finish, communication from front of house through to workshop and management was speedy and efficient. Thanks to Martin and co for making the experience stress free and friendly. I wouldn’t hesitate to recommend this outfit.
Thank you. .
May 16, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Ball
Thank you for taking the time to leave us a five star review. We are pleased to hear that you found the repairs to your motorcycle excellent and that you had a stress-free experience. We are pleased that our team provided speedy and efficient communication throughout. We appreciate your recommendation.
Lee Hitch, Fix Auto UK
Excellent work and service on repairing…
Excellent work and service on repairing my car.
Excellent communication on the repair process from start to finish.
Very satisfied with all aspects from start to completion.
May 8, 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Ms. Williams
We appreciate you taking the time to leave us such a five star review. We are pleased to hear that you were satisfied with our work and the communication throughout the repair.
Lee Hitch, Fix Auto UK
Constant updates throughout and a great…
Constant updates throughout and a great job on my car
Thank you
April 29, 2026
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs Rockey
We appreciate you taking the time to leave us a review. We are pleased to hear you were happy with our constant updates and the work done.
Lee Hitch, Fix Auto UK
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