Recently had my company car repaired after someone hit it while parked. The whole process, from being assigned to Fix Auto UK at Crowlas and setting online photos for assessment, to getting a we... See more
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Location
Switch locationUnit 1B Rospeath Industrial Estate, Rospeath Lane, TR20 8DU Penzance, Cornwall, GB
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See what reviewers are saying
Communication was fantastic as always. Had my alloys dimond cut couple of weeks ago and came out beautiful 👌 and today had a front splitter put on my front bumper. Great work guys thank you 👍
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From beginning to end, Fix Auto in Penzance were absolutely brilliant! They kept me informed every step of the way and were kind, polite and very efficient. It's not often, these days, for a company... See more
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Communication from Joel was exceptional from the day it was booked I until the day it was completed. He kept me informed of what was happening as the car needed to attend the main dealer. This was b... See more
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Company details
About Fix Auto UK - Fix Auto Penzance
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 1B Rospeath Industrial Estate, Rospeath Lane, TR20 8DU, Penzance, Cornwall, United Kingdom
- 01736 741004
4.9
Excellent
420 reviews
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Great experience from start to finish
Great experience from start to finish, I dropped my van off looking like I had done a season of banger racing, it came back like new, communication was excellent, keeping me updated on progress. Would not hesitate in using them again. Thank you.
November 28, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
We are delighted to hear about your positive experience. We appreciate your kind words about our service and communication. We strive to provide the best possible service to our customers and are glad we were able to meet your expectations.
Excellent service
Polite friendly service and have done a great job on repairing mine and husbands scrapes!
November 28, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
Thank you for your kind words! We're so glad you were happy with the service and the repairs.
Had some work on two wheels completed
Had some work on two wheels completed, the guys were great and helpful. Once completed the wheels looked like new again, fantastic job thanks.
Bonus the car had been cleaned inside and out by Jordan which was a lovely touch and done really well.
First Class service
November 7, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
Thank you for your kind words and 5-star review. We're thrilled to hear you were happy with the work on your wheels and that you appreciated the extra touch of having your car cleaned. We strive to provide excellent service and are glad we met your expectations.
Great service and quality of work
Great service and quality of work, cleanliness on pick was brilliant, thanks all
November 7, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
Thank you for your kind words! We're so glad you were happy with the service and quality of work.
Amazing
Someone hit my car and they repaired and made look like new. They are so kind and friendly and phoned with updates. They did a great job! And went the extra mile to stay open on a Saturday for me and also a valet. Thank you so much will definitely use again
November 23, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
We are so pleased to hear about your positive experience. We strive to provide excellent customer service and are happy to hear that our team went above and beyond to help you. We appreciate your kind words and look forward to seeing you again soon.
Repaired my Toyota C-HR
Repaired my Toyota C-HR after someone drove into the back of it. Replaced the rear bumper, frame and repaired the door. From the outside you wouldn't know anything had happened, on the inside there's a couple of new spot welds which match the original Toyota ones.
I love my car and am very happy to have it back looking the way it was.
November 14, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
We're so glad to hear that you're happy with the repairs to your Toyota C-HR. It's wonderful that we were able to restore your car to its original condition. We appreciate your feedback and are pleased to know that you're happy with the quality of our work.
Excellent and efficient service with…
Excellent and efficient service with very friendly staff (Jordan).
November 15, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
We appreciate your kind words! We're thrilled to hear you had a positive experience and that our team was helpful.
Valet.
repairs were perfect and Jordan done an outstanding job bringing my vehicles paint work back to life highly recommend his services 👏.
November 9, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
We're thrilled to hear about your positive experience with Jordan. It's wonderful to know he was able to bring your vehicle's paintwork back to life. We appreciate your kind words and recommendation.
A no hassle experience and fantastic…
A no hassle experience and fantastic work at Fix Auto. Prompt delivery and pick up of courtesy car. Jordan showed customer excellence when handing over my vehicle, real gent.
Look forward to using Fix Auto in the future
November 1, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
Thank you for your kind words and 5-star review. We're delighted to hear you were happy with our service and that our staff were helpful. We appreciate your feedback and will share it with our team!
Excellent Service from start to finish
Excellent Service from start to finish. The guys slotted me in within my tight schedule and the car was returned a day early, loan car was excellent, communication was spot on and the result was phenomenal. My car has had alloys repaired, wing mirrors resprayed and rear bumper resprayed. Odd deep scratches repaired hedge row scratches buffed out. All at a fraction of the cost of other competition in the area.
I don’t normally review services but Fix Auto Penzance have to be shouted about.
Special thanks to Joel who sorted everything and Jordan who is some kind of car paintwork wizard.
November 5, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
Thank you for taking the time to share your positive experience. We are thrilled to hear that you were impressed with our service, communication, and the quality of the work performed on your vehicle. We are proud of our team and appreciate your kind words about Joel and Jordan. We strive to provide excellent customer service and are delighted that we exceeded your expectations.
Excellent service from start to finish
Excellent service from start to finish. Was kept informed of any work and delays. My car came back looking like new… polished and beautifully cleaned inside and out.
Thank you
October 30, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
Thank you for your kind words and 5-star rating. We're delighted to hear that you were happy with the service and that your car came back looking its best. We appreciate your feedback.
Nice staff and after completing the…
Nice staff and after completing the work needed my car looked like new 👍
September 18, 2024
Reply from Fix Auto UK - Fix Auto Penzance
We are thrilled to hear that you had a positive experience with our team. We appreciate your kind words about our staff and the quality of our work.
Disappointing Customer service.
The service from the guy who picked up and delivered my car back to me was excellent and also one if his colleagues whom I spoke to at the beginning regarding having the car picked up. However unfortunately all other communications were very poor, bad attitudes, offish and definitely felt that they were doing me a favour. The quality of the work seems good but took a little longer than they anticipated due to having a shortage of parts. Not sure if I needed there services in the future I would be interested in using them.
September 18, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
We appreciate you taking the time to share your experience. It's great to hear that you had a positive interaction with our team members who picked up and delivered your car. We strive to provide excellent customer service, and we're disappointed to hear that your other communications were not as positive. We will take your feedback seriously and use it to improve our communication processes. We understand that delays can be frustrating, and we apologise for the inconvenience caused by the parts shortage. Unfortunately, Kia, and other manufacturers do have a few supply issues at the moment. We value your business and hope you'll consider us again in the future.
Reply from Fix Auto UK - Fix Auto Penzance
We appreciate your kind words and are glad to hear that you found our service professional and helpful. We strive to provide excellent customer service and are pleased that you were satisfied with the courtesy car.
Reply from Fix Auto UK - Fix Auto Penzance
Thank you for leaving us a great review Sara.
Repairs were done to a high standard…
Repairs were done to a high standard but we were given 3 dates for completion before we could pick up the car
August 14, 2024
Reply from Fix Auto UK - Fix Auto Penzance
Hi Ms Palmer, thank you for taking the time to leave us a review. We appreciate your feedback and will look at how we can improve our service in the future.
Very helpful and an excellent job
August 6, 2024
Reply from Fix Auto UK - Fix Auto Penzance
Thank you for the great review Ms Haywood
Convenient well-supported EV charging
We're EV newbies, and received excellent advice and support from Fix Auto when we turned up to use their public charge points. The manager who helped us has an EV himself and is really committed to green economy values. Great customer service, thank you!
July 29, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
Thank you for the great feedback. We are pleased you have been able to make the most of our EV chargers.
Reply from Fix Auto UK - Fix Auto Penzance
Thank you for the great review Ms Kucher
Friendly helpful service 🙂✨👏
June 14, 2024
Reply from Fix Auto UK - Fix Auto Penzance
Thank you for the great review.
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