Fix Auto UK - Fix Auto Redcar Reviews 

100
TrustScore 4 out of 5

4.2

Trunk Road, TS10 5BW Redcar, Cleveland, GB


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Rated 5 out of 5 stars

Repair carried out to high standard car good as new Let fully informed throughout Delivered car back to me at home which was a bonus Also promt delivery of a courtesy car which was very welcome

Rated 5 out of 5 stars

The entire experience of having my car repaired was stress free and very professional from start to finish. The quality of work carried met with expectations and I would have no problem recommending D... See more

Rated 5 out of 5 stars

From taking my car to be assessed for repair everything went smoothly from collection to return. Slightly more difficult when I needed to contact by telephone. Otherwise excellent service.

Rated 5 out of 5 stars

My vehicle was repaired quickly once it had been sent to Fix Auto. The bodyshop technicians took a very pragmatic approach on what was required, carried out skilled work, and the repairs are now inv... See more


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Redcar

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Trunk Road, TS10 5BW, Redcar, Cleveland, United Kingdom

  • 01642 759100

4.2

Great

TrustScore 4 out of 5

100 reviews

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4.2

All reviews

(100)

5,793 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Was originally quoted £900 and it would…

Was originally quoted £900 and it would take to two to three days . After dropping car of told 7-10 days. It took 14 days and cost £2411. Can’t complain about excellent job done but time and cost were over the top. This was done through our insurance so premium next year will be a lot more than we expect. Dealt with Drive Redcar a long time so very disappointed with this

July 23, 2026
Rated 1 out of 5 stars

Repairs not complete

Courtesy car had faults in it van took two weeks to be returned and repairs where not complete money taken in advance dropping of the van was an hour late and had done over 600 miles in my car when it should have 40 ! They were not nice about it staff were unhelpful

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service …

From taking my car to be assessed for repair everything went smoothly from collection to return. Slightly more difficult when I needed to contact by telephone. Otherwise excellent service.

June 25, 2026
Rated 5 out of 5 stars

Top work & Reliable service

Comminucation and contact was excellent they kept me i formed of the process and were really friendly and helpful which cant be said for my insurance company. Work was top quality and high standard

December 17, 2025
Rated 4 out of 5 stars

My first encounter with Drive Redcar

My first encounter with Drive Redcar. The workshop manager was very polite and helpful. The repair work is first class however whilst the outside of my vehicle was very good the inside was left with water marks on the inside of the door, floor and sills. I had to wash and vallet the inside when I got home.

July 21, 2025
Rated 3 out of 5 stars

Communication was not great

Communication was not great - I felt like I had to constantly chase for an update. Drive were unable to deliver back to where the vehicle was collected from as it was out of their area.

April 25, 2025
Fix Auto UK - Fix Auto Redcar logo

Reply from Fix Auto UK - Fix Auto Redcar

Hi Louise

Thank you for taking the time to share your feedback. Please accept our apologies for the delay in our response.

We are very sorry to hear that your experience at the time did not meet expectations. Please be assured that your comments have been shared with our team for internal review.

We pride ourselves on delivering high standards of customer service, and we hope we have the opportunity to provide you with a much better experience in the future.

Best regards,
Fix Auto Redcar

Rated 3 out of 5 stars

Poor information but ended up a good job

Was informed that the company would come to my house and assess the damage. Was waiting at 9 AM for the assessor only to find out they didn't come out to do this (informed the senior managers about this). They do collect cars if they get authorised to do the repair and bring them back to you. No update given on how the repair was progressing. They had the car 11 days for £1600 worth of damage. Saying all this the repair was done to a very high standard as I had it checked by a friend who is in this line of work for many years.

February 4, 2025
Rated 5 out of 5 stars

A great service!

My vehicle was repaired quickly once it had been sent to Fix Auto. The bodyshop technicians took a very pragmatic approach on what was required, carried out skilled work, and the repairs are now invisible.
As the vehicle MOT certification expired during the repair work, I was extremely grateful for the arrangement of a new MOT, which was carried out on-site. I was particularly impressed to see the MOT tester's video, which was sent to me prior to collection.
Thank you.

January 10, 2025

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