Fix Auto UK - Fix Auto Sandhurst Reviews 

211
TrustScore 5 out of 5

4.8

10a Vulcan Way, GU47 9BD Sandhurst, Berkshire, GB


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Rated 5 out of 5 stars

The whole team were very helpful throughout the interactions. During the assessment of the vehicle, details of the potential repairs were explained, the booking in process, collection and delivery cle... See more

Company replied

Rated 5 out of 5 stars

Our first point of contact was with Penny who booked us in for the damage assessment. Once completed the mutually agrees date for the repair was set. When the car was collected the driver was ver... See more

Company replied

Rated 5 out of 5 stars

Sandhurst Team - you are fantastic! From the drivers who collected our very sorry looking vehicle, to the regular communication on progress, our vehicle was returned to us two days earlier than expec... See more

Rated 5 out of 5 stars

Fix Auto Sandhurst repaired my BMW (after a lorry scraped the entire left side of my vehicle) recently and did a superb job - 1st class The entire staff were very professional courteous and happy... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Sandhurst

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 10a Vulcan Way, GU47 9BD, Sandhurst, Berkshire, United Kingdom

  • 01252 861153

4.8

Excellent

TrustScore 5 out of 5

211 reviews

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4.8

All reviews

(211)

5,548 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Helpful Staff

Very Helpful Staff

January 30, 2026
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Elizabeth
We appreciate you taking the time to share your feedback! We're happy to hear that you had a positive experience with our team and our services.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Great communication from the word go

Great communication from the word go. Keep me updated with how the repair was going. Picked up the car and dropped it off afterward. It was an insurance claim but carried out extra work on the car as we requested
Happy with the paint work and other work carried out. Would definitely recommend highly

January 7, 2026
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Good Morning Mr P Smith,
We're happy to hear that you experienced great communication throughout the repair process. It's great to know that you were updated on the progress and satisfied with the work completed. Thank you for recommending our services.
Fix Auto Sandhurst

Rated 5 out of 5 stars

Great Experience from start to finish

The staff at Fix Auto Sandhurst were great - they reviewed my car quickly, booked it in and then collected and returned it in within the agreed timescale. Work has been completed to a high standard and Penny in particular was super helpful regarding the insurance/hire car. Thank you

January 15, 2026
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Good Morning Mandy,
We appreciate you taking the time to leave us a review. We're happy to hear that you found our team helpful and efficient, especially with the insurance and hire car process. It's great to know you are pleased with the repair work.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Repaired car bodywork

From the first contact to getting our car back the service was faultless. After some idiot drove into the back of our car, this company picked up the car the next day, the office kept us informed at every stage. Car was delivered back to us in immaculate condition, we have been extremely satisfied with the help and expertise given and would not hesitate to recommend this company.

January 14, 2026
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon William,
We appreciate you taking the time to leave us a review. We're happy to hear that you were completely satisfied with our service, from start to finish, and that our team kept you well-informed. It's great to know you were pleased with the quality of the repair.
Many Thanks
Fix Auto Sandhurst

Rated 3 out of 5 stars

Excellent repair

Courtesy car ran out of petrol without the fuel light being on to say the tank was low.
When my car was returned it was super clean and shiny and you could see no evidence that it had ever been damaged.

January 13, 2026
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Amy
We appreciate your feedback. We're sorry the courtesy car ran out of fuel. We're glad your car was returned clean and with no signs of damage. We'll review the fuel procedures for courtesy cars.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Good Evening Emma

We're happy to hear that you had a great experience with our friendly team and our work. Thank you for your positive feedback.

Fix Auto Sandhurst

Rated 5 out of 5 stars

Friendly

Friendly, reliable and trustful.

December 24, 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Mr Flemming
We appreciate you taking the time to share your feedback! We're happy to hear that you had a positive experience with our team and our services.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

The service was excellent

The service was excellent. Collection and drop off of my car took away an added stress. Penny is an utter professional and helped out with every question I had!

December 23, 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Mr Clark
We appreciate your positive feedback! We're so glad the collection and delivery service reduced your stress and that you found Penny helpful and professional.
Many Thanks

Rated 5 out of 5 stars

Great repair job.

I was worried with regard this repair, very worried. As it was not an easy one at all.
On collection of the van I was completely shocked, the whole van looked brand new as it had been polished into an inch of its life, and the repair was amazing.
Thank you very much Fix Auto Sandhurst, a first class repair and would recommend at the highest level.
Alan James

December 15, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Alan
We appreciate you sharing your experience. We're glad the repair and the van's appearance exceeded your expectations, especially given your initial worries. It's great to know we could deliver a first-class service for you. Thanks for recommending us!
Nina Ruprah, Fix Auto Sandhurst

Rated 5 out of 5 stars

Amazing service

Amazing service. We had some extra problems with our vehicle and everyone was so helpful and understanding. Would definitely recommend.

December 11, 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Vicky
We appreciate your kind words! We're so happy to hear that our team was helpful and understanding when you experienced unexpected issues with your vehicle.
Many Thanks
Nina Ruprah, Fix Auto Sandhurst

Rated 5 out of 5 stars

You gave amazing service from start to…

You gave amazing service from start to finish - thank you.

December 11, 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Lesle
We are so happy to hear that you received amazing service from our team. Thank you for your review; we appreciate it.
Many Thanks
Nina Ruprah, Fix Auto Sandhurst

Rated 4 out of 5 stars

Did a great job just needed a bit of…

Did a great job just needed a bit of chasing

December 14, 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Nick
We're glad you were satisfied, and we appreciate your feedback. We'll work to improve our follow-up.
Many Thanks
Nina Ruprah, Fix Auto Sandhurst

Rated 5 out of 5 stars

Professional, speedy, friendly

Very friendly staff who kept us well informed at all times. Repair was carried out in a professional and speedy manner. Would definitely recommend.

December 4, 2025
Unprompted review
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Hi Sandra
We appreciate your recommendation and are so glad our team was friendly and efficient, keeping you informed throughout the repair process. Thanks for the review.

Fix Auto Sandhurst

Rated 5 out of 5 stars

Very friendly and excellent service…

Very friendly and excellent service from start to completion. Extremely quick in dealing with the repair - excellent job - we are very pleased

November 28, 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Dear Paul

We are happy to hear that you were pleased with the service from our team. We're so glad we could complete the repair quickly and to your satisfaction. Thank you for your review.

Fix Auto Sandhurst

Rated 4 out of 5 stars

Their service was quick and their work…

Their service was quick and their work was flawless in terms of repair.
Would have given a five star rating if not for delayed booking slot.

November 20, 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Thank you for taking the time to leave this review. We're happy to hear that you are pleased with the repairs and found the repair process quick. Please accept our apologies with regards to the booking lead time, we will review our process.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

One word fantastic

One word fantastic, superb customer service from arrangements to my car pick up. Wonderful people and they did a fantastic job on my car which was damaged.

November 3, 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Monique
We're happy to hear that you had a fantastic experience! It's great to know our customer service and repairs on your damaged car were superb. Thank you for your positive feedback!
Fix Auto Sandhurst

Rated 5 out of 5 stars

Done a great job

November 21, 2025
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Angela
We are so glad you had a great experience; we appreciate you taking the time to leave us this wonderful feedback.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Excellent service from start to finish.

Excellent service from start to finish.
A lady ran into the back of one of my vehicles when I was coming back from Stanstead Airport. The next day the Insurance company was on the phone to sort it out and then Fix Auto contacted me the day after. A day and time was arranged for the collection of the vehicle and the subsequent delivery after the repair. The repair was excellent and everyone I dealt with along the way was professional and friendly. 10/10 and thanks for a great job.

November 19, 2025
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Mike
We appreciate you taking the time to leave us a five-star review. We are so glad to hear that you received a great service and you are happy with the repairs.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

The communication was great throughout…

The communication was great throughout the process even when additional challenges arose. Kevin’s openness to resolving issues is very welcoming.

November 14, 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Brendon
We appreciate you sharing your feedback. We're happy to hear that our communication and openness to resolving challenges were welcoming during the process.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Efficient and Quality Service.

Efficient and Quality Service from start to finish. Very pleased with the result.

November 10, 2025
Unprompted review
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Hi Mr Carver
We appreciate you taking the time to leave us this fantastic review. We are so pleased to hear that you were happy with our service.
Many Thanks
Fix Auto Sandhurst

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