Had a fantastic experience with FixAuto. The staff are incredibly friendly and helpful. They took care looking after the vehicle regardless of its age or condition. They always protect the interior an... See more
Company replied
West Lane, West Lane Trading Estate, ME10 3TT Sittingbourne, England, GB
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Had a fantastic experience with FixAuto. The staff are incredibly friendly and helpful. They took care looking after the vehicle regardless of its age or condition. They always protect the interior an... See more
Company replied
Good communication and telephone Comms. Appointments kept to time. Work done well. (New door).
Company replied
Highly recommended! Excellent service all round. Done a perfect job fixing my rear end after being hit. Looks completely brand new again. Kept in contact the whole way through the repair and even... See more
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Thank you Fix Auto for fixing my pride and joy, you’ve done an amazing job and I can’t praise your staff enough for their helpfulness and great customer service and the support they gave me whilst I w... See more
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Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

West Lane, West Lane Trading Estate, ME10 3TT, Sittingbourne, England, United Kingdom
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Good communication and on deliver/receiving vehicle back attention to detail and finish was first class. Very happy thank you. BP drains

Reply from Fix Auto UK - Fix Auto Sittingbourne
Fix Auto Sittingbourne picked up my car for repairs following a car incident. They were extremely professional and kept me up to speed every three days. To be honest, I didn't expect my car back as quickly as it returned. The job was perfectly done, with no indication that I had been involved in a car incident. I'm a happy client... Thank you 😊

Reply from Fix Auto UK - Fix Auto Sittingbourne
The management and staff at Fix Auto were incredibly helpful and very professional in their approach to the respray of my Lotus. I would most certainly recommend them to anyone considering such a piece of work.

Reply from Fix Auto UK - Fix Auto Sittingbourne
After a non-fault accident, my insurance arranged for Fix Auto to recover my car and fix it. The team from Sittingbourne were great the whole experience was simple and they kept me updated throughout, and answered any questions I had. Unfortunately the hire car I was given the heating went out when it was - degrees, but the team came and swapped the car over straight away within an hour of letting them know! Great service, and car is good as new again. Thanks all!

Reply from Fix Auto UK - Fix Auto Sittingbourne
Great service from collection to delivery of the vehicle

Reply from Fix Auto UK - Fix Auto Sittingbourne
Didn't return the vehicle when they said they would and 3 different people asked me about the VAT and excess.
Got a call saying if I paid the V & E that afternoon I'd get the car back the same day. Paid immediately but didn't get the car, did get a call asking for the money again the next morning. Also got asked for it by the driver when dropping the car off. Do they have cashflow problems or is it just communication that is letting them down? Sort your act out!!!

Reply from Fix Auto UK - Fix Auto Sittingbourne
Amazing service, fast efficient with a great looking repair, turned around in good time and a nice loan vehicle in between. people were always really nice on the phone and kept me updated. would highly recommend

Reply from Fix Auto UK - Fix Auto Sittingbourne
Excellent service, quick and easy from collection to drop off.

Reply from Fix Auto UK - Fix Auto Sittingbourne
Outstanding service was kept up to date every step of the way.

Reply from Fix Auto UK - Fix Auto Sittingbourne
Having your car repaired due to an accident is never a nice experience to go through but Fix Auto made the whole process easy and painless, they were great to deal with from start to finish. They collected my car quickly and restored it to its original condition. They were friendly and helpful at every step,

Reply from Fix Auto UK - Fix Auto Sittingbourne
What went wrong this time - everything at present!!!! and I still don't have notice of my car being returned.

Reply from Fix Auto UK - Fix Auto Sittingbourne
Great communication from the front of house team and great standard of work from the technicians. Speedy turnaround, once my car was in the workshop too.

Reply from Fix Auto UK - Fix Auto Sittingbourne
Worst repair company I have ever dealt with, customer service doesn't seem to be in their vocabulary – their communication was non-existent and when calling they were rude and mostly unhelpful. The timelines they proposed for repair ran days over and when the vehicle was initially booked-in with them, they failed to ‘save’ the booking, resulting in my partner waiting at home all day for a collection that never happened… If you’re after reasonable turn-around times and good customer service then please look elsewhere…

Reply from Fix Auto UK - Fix Auto Sittingbourne
Just want to say a massive thank you to the entire team at Fix Auto Sittingbourne for the recent work carried out on my beautiful BMW 640 MSport Gran Coupe.
After a recent disastrous ‘repair’ by another local ‘outfit’ just to repair a few scratches and tiny dings to the doors which was totally screwed up, I took the car down for an initial assessment by Lewis and immediately booked the car in. True to his word, the car has now been corrected and simply looks stunning. I found the entire team reassuringly friendly and professional but I must say a special thank you to Lewis for his exceptional service dealing with all my queries and concerns where nothing seemed to much trouble - the guy’s a legend…
If you have a car you really love and cherish, don’t cut corners - just pay a little more and leave it with the true pros like these guys.

Reply from Fix Auto UK - Fix Auto Sittingbourne
First class service from beginning to end, Beth was awesome with communication. Car collection and drop off was an unexpected bonus and the quality of repair was excellent!
Thanks all at Fix Auto

Reply from Fix Auto UK - Fix Auto Sittingbourne
After the disgusting experience I received from fix auto in Gravesend it was a breath of air when my repairs got transferred to Sittingbourne I received a first class service.
The staff are very professional and friendly and I would not hesitate to recommend Fix Auto to anybody.

Reply from Fix Auto UK - Fix Auto Sittingbourne
They were very good and helpful and even cleaned my car when the job was finished. The receptionist was also very good so overall a job very well done .

Reply from Fix Auto UK - Fix Auto Sittingbourne
Thank you Fix Auto for fixing my pride and joy, you’ve done an amazing job and I can’t praise your staff enough for their helpfulness and great customer service and the support they gave me whilst I was without my car, they went above and beyond. You made the whole experience very easy and stress free.

Reply from Fix Auto UK - Fix Auto Sittingbourne
Fix Auto resprayed the tank and side panels of my classic motorcycle. An excellent job undertaken including the fine details on the pencil lines on the tank and new transfers for the side panels

Reply from Fix Auto UK - Fix Auto Sittingbourne
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