Fix Auto UK - Fix Auto Slough Reviews 

138
TrustScore 5 out of 5

4.9

Banbury Avenue 712, SL1 4LR Slough, England, GB


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Rated 5 out of 5 stars

I initially dealt with Coral and she was extremely professional in communicating with me for the collection of my car and delivery with updates during the repair process. Dean, was the driver who coll... See more

Company replied

Rated 5 out of 5 stars

Our Volvo XC90 was damaged in an accident, i contacted Fix Auto slough as they are a Volvo approved repairer. Andy was very prompt to get in touch and the car was collected swiftly. Andy kept me upto... See more

Company replied

Rated 5 out of 5 stars

The whole process from start to finish was completely stress-free. The team didn’t give ridiculous estimates of how long the process would take. You can tell the whole team is extremely experienced. A... See more

Company replied

Rated 4 out of 5 stars

Great repairs to my bumper, the car is good as new :) it was also really easy to communicate with team via WhatsApp to get updates. Bit tricky to collect/drop off car if you work normal 9-5 hours as t... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Slough

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Banbury Avenue 712, SL1 4LR, Slough, England, United Kingdom

  • 01753 694134

4.9

Excellent

TrustScore 5 out of 5

138 reviews

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4.9

All reviews

(138)

5,796 reviews in the last 12 months

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Rated 5 out of 5 stars

The customer service and communication…

The customer service and communication from Andy from beginning to end was excellent.
The repairs were done to an extremely high standard and the car came back beautifully clean. I would 100% recommend Fix auto and will definitely use them again if the situation arises..

February 11, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

Thank you for your kind words. We are thrilled to hear that you were happy with the service you received. We strive to provide our customers with the best possible experience, and we are glad that you were satisfied with the quality of our repairs and the cleanliness of your car.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Andy was professional from start to finish. I was kept well updated & informed at start and throughout the work. Car was looking superb amazing job & had an excellent valet to complete. Highly recommended. 10/10!

February 10, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

Thank you for your kind words and taking the time to leave a review. We're thrilled to hear you had a positive experience and that our staff provided excellent service. We appreciate you sharing your feedback.

Rated 5 out of 5 stars

Great experience from this company

Great experience from this company. Polite and efficient unlike some of the competition. They demonstrate great pride in their work and clearly value customer service. Well done Fix Auto Slough

January 15, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

Thank you for your kind words. We are delighted to hear that you had a positive experience with us. We strive to provide excellent customer service and are pleased that this was reflected in your interaction with our team.

Rated 5 out of 5 stars

Great service

Great service, very friendly and helpful.

January 29, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

Thank you for your kind words and 5-star rating! We're so glad to hear you had a positive experience with our service. We appreciate your feedback and will share it with our team.

Rated 5 out of 5 stars

Andy and Lucy were both brilliant both…

Andy and Lucy were both brilliant both in their communications and efficiency! Highly recommend

January 24, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

We appreciate your kind words and are thrilled to hear about your positive experience with Andy and Lucy. We strive to provide excellent service and are glad you found them helpful and efficient.

Rated 5 out of 5 stars

Very nice company to deal with

Very nice company to deal with.

Easy to contact and everyone I spoke to was happy to help and were very forthcoming with the answers to my questions. I was lucky enough to get a courtesy car from them which was very pleasing on the eye and did not feel like a basic spec ‘loaner’.

The collection of my car and returning the courtesy vehicle was a hassle free process. I really felt like I was not being rushed and I was being afforded the time and space to be thorough.

Overall; a real professional company with great professional staff who clearly appreciate the situation.

January 16, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

Thank you for taking the time to share your positive experience. We appreciate your kind words about our staff and the service we provide. We strive to make the process as smooth and hassle-free as possible for our customers.

Rated 5 out of 5 stars

Fix Auto are amazing!

Fix Auto are amazing!

Car was involved in a hit and run my insurance wanted a garage to jig the rear quarter, but having a performance vehicle it wasn't a good idea. I reached out to Andy and his team and they said straight away that they would replace the rear quarter. They cared about the car and my family by making sure everything was repaired to a high standard keeping us safe. Along the way Andy and his team kept me updated with any other damage that was found once stripping the car internally and made sure the repairs were done in a timely manner, even when needing to order new tools for the job. I can't thank the team enough for everything they have done!
Definitely coming back with any other issues or parts I need sorting.

Thank you guys!

January 4, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

We're thrilled to hear about your positive experience with our team! It's wonderful to know that we were able to address your concerns and repair your vehicle to the high standard you expected, especially given the challenging circumstances of the hit and run. We truly appreciate you highlighting the care and attention to detail that Andy and the team provided throughout the process. Your feedback means a great deal to us, and we're delighted that you're planning to return for any future needs. We strive to provide excellent service, and your kind words are a testament to our team's hard work.

Rated 5 out of 5 stars

An absolutely excellent service

An absolutely excellent service. Repaired the body work on my Volvo. Kept me informed along the way and was clear on estimated repair time, which was accurate. Andy then drove it back to my home repaired and clean. Very pleased. Highly recommend this company.

December 17, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

Thank you for your wonderful feedback! We're thrilled you're pleased with the repair work on your Volvo, and that our team kept you informed throughout the process. We appreciate you taking the time to share your positive experience. We strive to provide excellent service and we're delighted we met your expectations. We hope to see you again in the future.

Rated 5 out of 5 stars

Great service!

December 17, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

Thanks for leaving a review!

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, staff were really helpful and polite. Especially Andy who regularly kept me updated on the progress of my car and extremely patient when responding to all my queries. Such a stress free experience. Thank you!

December 6, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

Thank you for your kind words! We're thrilled to hear you had a positive experience and that our staff provided excellent service. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Very happy with the repair and…

Very happy with the repair and courteous staff

December 5, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

Thank you for your kind words. We're thrilled to hear you were happy with the repair and the service you received from our team. We strive to provide excellent service to all our customers.

Rated 5 out of 5 stars

Very impressed all round 10/10

Each person I interacted with was great from start to finish. The team was efficient, polite, and correspondence with them was always immediate and so easy, which was very reassuring. Thank you very much to the Slough team for looking after my car and returning it prestine :)

Sonia R

December 4, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

We appreciate your kind words and are thrilled to hear about your positive experience with our team. We strive to provide exceptional customer service and are delighted that you found our team efficient, polite, and responsive. We're glad you were reassured by our communication and that we were able to look after your car.

Rated 5 out of 5 stars

I recently had my car repaired at…

I recently had my car repaired at FixAuto, and I couldn’t be more impressed with the experience. After needing two new doors, I got my car back in pristine condition – it looks and feels as good as new! The quality of the work was phenomenal, and their attention to detail was truly outstanding.

From start to finish, the customer service was top-notch. I initially dealt with Lucy, who was an absolute pleasure to work with. She was friendly, professional, and made the process smooth right from the beginning. The main communication throughout the repair was handled by Andy, and I can’t praise him enough. Andy was exceptional – he kept me updated regularly and made sure I was always in the loop about the progress of my car. His level of communication and dedication to customer satisfaction deserves special recognition – he’s definitely staff member of the month in my book!

Overall, my experience with FixAuto was nothing short of excellent. I want to extend my heartfelt thanks to the entire team for their hard work and professionalism. If you’re looking for an auto repair shop that delivers incredible results and exceptional service, I highly recommend FixAuto!

December 3, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

Thank you for your kind words and for taking the time to share your experience. We are thrilled to hear that you were so pleased with the quality of our work, the attention to detail, and the outstanding customer service you received.

We are delighted that you had such positive interactions with Lucy and Andy. Their dedication to providing excellent customer service is truly appreciated, and we will be sure to pass on your compliments. We are proud to have a team that goes above and beyond to ensure our customers are happy.

Rated 5 out of 5 stars

Excellent

Excellent
Friendly and professional - everything you need.

November 15, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

We appreciate your kind words and are thrilled to hear you had a positive experience. We strive to provide excellent service and are glad we met your expectations.

Rated 5 out of 5 stars

Exceptional

I had an exceptional experience with Fix Auto. Their level of service was outstanding, and they handled all the stress following the accident with remarkable professionalism. They restored my vehicle to its original condition, making it look as good as new. Ranj and the entire team were fantastic, providing regular updates throughout the process, which truly eased my mind. I highly recommend them!

October 18, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

Thank you for your kind words. We're delighted to hear you had such a positive experience with us. We strive to provide exceptional service and are thrilled the team were able to ease your stress during a difficult time. We appreciate your recommendation and are committed to continuing to deliver the highest quality service.

Rated 5 out of 5 stars

5 Star Service !

5 Star Service !
From start to finish they picked the car up Andrew was brilliant kept me informed on progress and promised I would have back in two and dead on two weeks the car was dropped all valued and gleaming thank you guys so much !

October 22, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

We are so happy to hear about your positive experience! It's wonderful to know that Andrew provided such excellent service and kept you informed throughout the process. We appreciate your kind words and are thrilled that you were happy with the outcome.

Rated 5 out of 5 stars

Andy and the team at Fix Auto have been…

Andy and the team at Fix Auto have been fantastic. They have helped us out from beginning to end of a lengthy process after a car crash …
Highly recommend them !

October 10, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

We're so happy to hear about your positive experience with our team. We appreciate your kind words and are glad we could help you through a difficult time.

Rated 5 out of 5 stars

I had a good experience.

I had a good experience.
Customer service and repair was excellent
I’d recommend

October 19, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

Thank you for your kind words and for taking the time to share your experience. We're glad to hear you had a positive experience.

Rated 5 out of 5 stars

Wonderful service

Wonderful service
My new car was involved in a non fault accident, Fix Auto repaired my vehicle and returned it to me in perfect condition, like brand new. I was kept updated throughout the process so pleased overall.
Andy and the team are fantastic.

October 1, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

Thank you for your kind words. We're thrilled to hear you were pleased with the service you received and that your car was returned in perfect condition. We're proud of our team and appreciate you recognising their hard work.

Rated 5 out of 5 stars

Superb Service and Communication

My car required a lot of work doing to it after an accident in July 2024. Andy picked up my car in mid-August 2024 and returned it to me in immaculate condition (as good as new, inside and out) some six weeks later. Whilst the garage was waiting for spare parts I was kept updated by Lucy, via emails and phone calls. She was extremely knowledgeable on the repair process and explained everything to me in clear and understandable detail. And whilst my car was being repaired Andy kept me well informed of its progress. He was equally informative and confident in his dealings with me. Andy and Lucy are a credit to Fix Auto Slough. I always felt confident that my car was in good hands dealing them and with the team who worked on fixing my car. They did a great job! Jon

October 2, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Slough

We are so pleased to hear about your positive experience with our team. It's wonderful to know that you felt confident in our abilities and that we were able to provide you with the support and updates you needed throughout the repair process. We strive to provide a high level of service and it's rewarding to hear that Andy and Lucy exceeded your expectations.

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