My wife had an accident in her car and Fix Auto Uxbridge was the nominated garage of our insurance company. The repair was first class and all the staff were very helpful especially Marian who deliver... See more
Company replied
Location
Switch locationUnit A, Eskdale Road Industrial Estate, UB8 2RT Uxbridge, Middlesex, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
V pleased with outcome from Fix Auto Uxbridge - finish is exceptional - referral via insurance co. only complaint was the 6 months it took to get on the booking list ?! .. but once on turn around... See more
Company replied
From start , great service , collected my car at given time , gave updates on repair when i messaged them, in fact finished repairs before the time they specified. The work you have done is top notc... See more
Company replied
I came by Fix Auto Uxbridge today without an appointment. Joe very kindly took time out of his job to take a look at my roof trim that was popped out. He expertly fixed the clip within minutes, and to... See more
Company replied
Company details
About Fix Auto UK - Fix Auto Uxbridge
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit A, Eskdale Road Industrial Estate, UB8 2RT, Uxbridge, Middlesex, United Kingdom
- 01895 422233
4.4
Excellent
45 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful and friendly staff
Helpful and friendly staff.
Problem was sorted quickly and efficiently. Would definitely recommend.
Thank you FixAuto.
July 12, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Uxbridge
Thank you Mrs Berouche for leaving such a lovely review, glad we could help and fix your problem swiftly. Kind Regards, Fix Auto Uxbridge
Unprofessional and Unreliable.
I consider Fix Auto Uxbridge to be unprofessional and unreliable. My damaged car was inspected by Fix Auto and I received a written assessment to replace and fit a new front bumper and fog light at a total cost of £911.39 which I accepted and arranged to leave the car with them the following Friday. I was asked to phone them on the Thursday to check if the parts had arrived. I phoned on the Thursday and they discovered that the parts had not arrived and were due on the previous day. They said they would chase the supplier and ring me back. Some hours later I was contacted by the Flex Auto manager and he informed that unfortunately the parts had been delivered to the wrong address and that the bumper was not finished painted and only primed. He then went on to say that the cost to me would now be £1500 as they would have to finish coat the bumper and as they were so busy he wasn’t sure when the work could be carried out. I declined the new estimate as I feel that an increase of £588.61 is too much for top coating a bumper not to mention the inconvenience to me. Why they failed to chase the parts prior to my phone call is beyond me? I suspect that Fix Auto Uxbridge have more work than they can deal with and consider my job small fry. I definitely would not recommend them.
January 12, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Uxbridge
Dear Mr Johnson, unfortunately we were incorrectly advised by the supplying dealer about the bumper being painted after confirming with them several times. As soon as we became aware we advised you of this, preventing this issue arising once you had dropped the vehicle off for repair. We did make you aware of the repair costs for painting the bumper prior to booking the vehicle in, to which there is a lot more work involved than just a ‘top coat’. We also provided an alternative more cost-effective solution which you didn’t accept. We were extremely accommodating; providing you with a full written estimate free of charge the same day, booking your vehicle in with us much earlier than would be expected, we also waived the usual parts deposit for you and we had even arranged to repair your day time running light free of charge saving you over £250 for a replacement unit. We are at the mercy of supplying dealers and the information that they provide and in this case they have fallen short. I have taken this up with the supplying dealer. I can only apologise that you feel we haven’t met your expectations.
Fix Auto did a great job repairing my…
Fix Auto did a great job repairing my car and completed the job in the time quoted, many thanks!
December 22, 2022
Reply from Fix Auto UK - Fix Auto Uxbridge
Thank you very much Mr Holloway for leaving such a kind review, glad we could be of service. Kind Regards, Fix Auto Uxbridge.
Knowledgable Staff
Great experience; super helpful and knowledgeable staff who really explained the problem of my car with me.
December 14, 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Uxbridge
Thank you for taking the time to leave such a lovely review, glad we could be of help. Fix Auto Uxbridge
Fantastic experience
Fantastic experience, highly skilled team, Joe has been excellent in his advice , will recommend this to all
Re
Pushkar
November 22, 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Uxbridge
Thank you Pushkar for your kind review, glad we could be of help, regards, Fix Auto Uxbridge
I asked for a few days advance notice…
I asked for a few days advance notice before the car was being returned so that I could arrange for it to be picked up at the end of it's lease. I was, however rung up and told it would be dropped off that same day.
I cleaned my car before it was picked up by your staff. It came back dirty and definitely not cleaned. My wife pointed this out to the person who returned the car but he was frankly not interested in my wife's comments.
July 1, 2022
Reply from Fix Auto UK - Fix Auto Uxbridge
Hello Mr Lasocki,
Sorry for the misunderstanding, when we called to confirm the delivery back to you, we would have happily changed the date if it was inconvenient.
This is the first instance that we have heard that there was an issue with the vehicle cleanliness. The vehicle was seen by your daughter and wife and the collection agreement signed with no amendments. The vehicle was washed before being delivered back to you as part of our QC process. We image the vehicle on completion and delivery and I am happy to send you images if you wish.
Kind Regards
Aman
Excellent customer service
Excellent customer service, superb communications, very helpful staff. Car was fixed in under a week, shame the courtesy car was manual and not automatic. However, would highly recommend this organisation.
April 14, 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Uxbridge
Thank you for taking the time to leave such a lovely review, glad we could be of help. Fix Auto Uxbridge
Very happy 😊
The staff were very friendly and they fixed my car quickly and efficiently
January 11, 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Uxbridge
Thank you very much for the lovely review Reena, glad we could help, Aman.
Reply from Fix Auto UK - Fix Auto Uxbridge
Thank you very much for taking the time to leave a review Mr Wilcox. Fix Auto Uxbridge
Reply from Fix Auto UK - Fix Auto Uxbridge
Thank you Mr Marchant for taking the time to leave us such a kind review, it is much appreciated. Delighted to hear that you were happy with the repairs and service provided. Regards, Aman
I had my bumper who was loose.
I had my bumper who was loose.. they fix it in second… thank you very much… could be more professional !! 10/10 hope you enjoyed the biscuits ☺️
November 4, 2021
Unprompted review
Reply from Fix Auto UK - Fix Auto Uxbridge
Thank you for taking the time to leave us such a kind review! Glad that you were happy with the repair and service provided. Thank you for the biscuits!! Regards, Aman
Shogun Sport bonnet respray
Joe was very knowledgeable and helpful, kept me fully informed throughout the works and an excellent service was provided all round.
October 24, 2021
Reply from Fix Auto UK - Fix Auto Uxbridge
Thank you Mrs Roberts for taking the time to leave us such a kind review, it is much appreciated. We are very pleased that you were happy with the repairs and service provided. Regards, Aman
Thanks very much Joe and team for doing…
Thanks very much Joe and team for doing the quick fix
September 25, 2021
Reply from Fix Auto UK - Fix Auto Uxbridge
Thank you very much for taking the time to leave us a review Mr Punnoose, glad we could be of help.
Fix Auto Uxbridge
Reply from Fix Auto UK - Fix Auto Uxbridge
Thank you very much for taking the time to leave us a review Mr Ceniza, glad we could be of help.
Fix Auto Uxbridge
Aman was exceptional but all the staff are extremely helpful even…
The staff are extremely helpful even when they have difficult, demanding customers!
Everyone is lovely but my experience with Aman was exceptional, thank you.
June 14, 2021
Unprompted review
Reply from Fix Auto UK - Fix Auto Uxbridge
Thank you Ms Amani for taking the time to leave us such a kind review, it is much appreciated. We are very pleased that you were happy with the repairs and service provided. Regards, Aman
Thanks to Joe Heritage and team
Thanks to Joe Heritage and team for a prompt efficient and helpful service in fixing my car. A job well done
June 1, 2021
Reply from Fix Auto UK - Fix Auto Uxbridge
Thank you Mrs Solomon for taking the time to leave us a lovely review, it is much appreciated. We are very pleased that you were happy with the repairs and service provided. Regards, Joe
Excellent service
Excellent service and work from fix auto Uxbridge. Really well looked after by Joe personally. Best body shop I've ever dealt with thanks a lot
May 27, 2021
Unprompted review
Reply from Fix Auto UK - Fix Auto Uxbridge
Thank you Jimmy for taking the time to leave us a lovely review, it is much appreciated. We are very pleased that you were happy with the repairs and service provided. Regards, Aman
The service received was second to none…
The service received was second to none even though my car had to go back as there was a small crack in the washer bottle which was missed by the person dealing with the original refit but it would have been difficult to spot due to the location of the crack in the washer bottle.
I would most definitely recommend Fix Auto UK for excellent service provided.
April 29, 2021
Reply from Fix Auto UK - Fix Auto Uxbridge
Thank you Mr LLoyd for taking the time to leave us a lovely review, it is much appreciated. We are very pleased that you were happy with the repairs and service provided. Regards, Aman
Thanks for sorting out the new car keys.
March 30, 2021
Unprompted review
Reply from Fix Auto UK - Fix Auto Uxbridge
Thank you very much for taking the time to leave us a review Mr Williams, glad we could be of help.
Fix Auto Uxbridge
Service was fantastic
Service was fantastic, our car has come back looking like new!
March 18, 2021
Unprompted review
Reply from Fix Auto UK - Fix Auto Uxbridge
Thank you Mrs Gandhi for taking the time to leave us a lovely review, it is much appreciated. We are very pleased that you were happy with the repairs and service provided. Regards, Aman
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.