Fix Auto UK - Fix Auto Wrexham Reviews 

320
TrustScore 4.5 out of 5

4.7

Unit 25 Abenbury Way, Wrexham Industrial Estate, LL13 9UZ Wrexham, Clwyd, GB


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Rated 5 out of 5 stars

Mr beech just had my front end replaced after accident WOW what a amazing job exceptionally high class work.was kept informed by a lovely young lady ( Natasha) so bright and cheerful,car delivered bac... See more

Company replied

Rated 5 out of 5 stars

Cannot thank you enough excellent service from start to finish.The standard of workmanship is second to none considering the mess i had made of it and the speed of the repair really surprised me.The c... See more

Company replied

Rated 5 out of 5 stars

I had two car accidents with three days. I was referred to this company by my insurance and the whole process from start to finish was seamless. Every time I telephoned my query was dealt with promptl... See more

Company replied

Rated 5 out of 5 stars

From start to finish I’ve had the most satisfying customer care and consideration ever. From making first contact with the girls on switchboard to having my car returned.i have had constant updates on... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Wrexham

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Unit 25 Abenbury Way, Wrexham Industrial Estate, LL13 9UZ, Wrexham, Clwyd, United Kingdom

  • 01978 661 507

4.7

Excellent

TrustScore 4.5 out of 5

320 reviews

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4.7

All reviews

(320)

5,793 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good experience

This company is awesome. I cannot recommend them enough, from the crew that collect and deliver your car to the receptionist. The work they carried out was very good and I cannot knock the work at all. Very good and highly recommend

December 4, 2023
Rated 5 out of 5 stars

Not 1st time but done now

It took some time, couple go backs for snags but in the end we got there and work they did looks great. Never ignored my call or email and willing to help till I was fully satisfied with the work.Like I said all this took some time but I had courtesy car for times of repairs so it wasnt to bad. Quality job and nice people to deal with. 4,5 stars from me. Thank you all

May 16, 2023
Rated 5 out of 5 stars

Good service

Ours was an insurance claim and the service was excellent. We were kept updated throughout the process and the staff could not have been more helpful. Yes, we had to wait a couple of months before our car went in for repair but it was driveable so not a problem. It took 2 weeks for a bumper to be replaced but we were provided with a perfectly adequate courtesy car. Our car was handed back in perfect condition. Would use this company again.

November 20, 2023
Unprompted review
Rated 5 out of 5 stars

Friendly staff on the end of the phone…

Friendly staff on the end of the phone and regular text messages that kept me informed of my car repair progress.

November 9, 2023
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Hi Anne, Great to hear that our staff were so friendly and you had regular updates on the repairs of your vehicle. Many thanks

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff. Courtesy car was great. Did a fantastic job with my car and it comes with a lifetime guarantee

October 25, 2023
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Reply from Fix Auto UK - Fix Auto Wrexham

Hi Debra. Thank you for your lovely review, i will pass your comments onto all the team, wonderful to hear that your car was repaired to your satisfaction.

Rated 1 out of 5 stars

Substandard repair

My car was returned and a substandard repair had been done. The vehicle was marked where faults were seen , and not all ,for them to receive remedial work. The vehicle was returned and some of the remedial work had not been conducted and the offer of fuel to cover the to and fro was not actually applied to the tank. The car is still not as it was before the accident and requires further works as suggested by the insurance engineers visit today. After being contacted by the engineer my ingetrity was called into question. All I want is my car repairing to the pre accident condition but this it would seem is to much to ask. I have been unlucky as the standard of workmanship and quality of service is said to be top notch.
No the repair is still substandard but I have no option but to accept the repair as no rectification will result in my car being at the same standard as pre accident. That has been stated by yourselves and the insurance assessor

September 8, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Hi Tony. We take huge pride in the service we offer all our customers and as you say we are normally top notch, we try to go above and beyond when maybe we don't get things right. Our Bodyshop Director was in contact with you on a number of occasions and even visited your home to try rectify the issues with your vehicle. We believe the insurance have now dealt with the issues and these have all been corrected. Thank you.

Rated 5 out of 5 stars

Great co.munisation and organisation

Great co.munisation and organisation, lovely people to deal with !!!

September 11, 2023
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Reply from Fix Auto UK - Fix Auto Wrexham

Hi Mr Scott, Lovely that you had a good experience while your vehicle was in for repair and that the staff were all lovely to deal with. Thank you.

Rated 5 out of 5 stars

Great service..star quality of the…

Great service..star quality of the repair as it was in a difficult area. Customer service outstanding...nothing was too much to ask...

August 28, 2023
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Reply from Fix Auto UK - Fix Auto Wrexham

Hi Mark, Wow thank you so much for your review, great to hear that everything we did was to your satisfaction.

Rated 5 out of 5 stars

My experience was fantastic

My experience was fantastic, I forgot to let them know, I need a automatic curtesy car, they brought a manual, and they fix the problem in 1 hour I had automatic curtesy car, I was informed on everything, that they did to car, and at what stage the repair was in, even pick and dropping of the car, I did nothing, they took care of it all. very happy customer, Marie

August 14, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Hi Marie, so good to hear that the staff were helpful in your courtesy car requirements and that the service you received was to our expected high standards. Thank you

Rated 5 out of 5 stars

From start to finish they kept me up-to…

From start to finish they kept me up-to date with what was happening from picking up my car to dropping it off they were excellent. I would recommend them to everyone

August 8, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Hi Jenny, Thank you so much for your positive review and really pleased everything was to your satisfaction.

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. I was kept well informed on repair progress.

Staff helpful and no long waits for calls to be answered

August 1, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Hi Peter, Great to hear the repair process was excellent all the way through and that the communication and staff gave you such good service. Thank you.

Rated 5 out of 5 stars

Very pleased with the work done

Very pleased with the work done. Once part arrived, fixed on my drive in under an hour. Very pleasant staff. Would highly recommend.

July 7, 2023
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Hi Julie, So good to hear that we were able to come out to your home and fix the issue. Thank you for your lovely review.

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