While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Parts fit with my Lux ANC Jlabs Headphones however are a bit different on the size of the earpad itself. Noise cancelling doesn't seem as good either. Perhaps different foam in the actual earpad its... See more

Rated 5 out of 5 stars

Quick and efficient shipping, great instructions and the new cushions are really good. My six-year-old noise cancelling headphones are still going strong, but even a replacement set of pads had worn... See more

Rated 5 out of 5 stars

Ordered replacement ear pads for my Sony headset, couldn’t manage to fit it because of my sausage fingers and probably lack of coordination…. Anyway, paid extra for postage and replacement and headset... See more

Rated 5 out of 5 stars

Replacement pads for Marshall Monitor 2 ANC - They arrived quickly. The pads are good quality and relatively easy to follow the video to fit them. They are maybe not quite as good quality as the or... See more

Company details

  1. Electronics Repair Shop

Written by the company

If you've owned your pair of headphones for some time it's likely that your ear pads aren't in the same fresh condition as they were when you first bought them. Whether you're battling smells, stains or general ear pad ageing from ongoing usage, do not fear - there is a solution. Buy replacement ear pads for your headphones with us today.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good replacement but parts don't seem genuine.

Parts fit with my Lux ANC Jlabs Headphones however are a bit different on the size of the earpad itself. Noise cancelling doesn't seem as good either. Perhaps different foam in the actual earpad itself?

Willing to chalk this up to the earpads being unused and they might take a bit of wear to properly compress and function as they did before. Still a good replacement parts service though.

May 7, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Non genuine parts at high price

Ordered and received parcel very quickly thanks, however I have to update this review after opening the package. Paid a very high price for new pads to fix my headphones and the quality of them is definitely not the same as official skull candy so believe the part is not genuine.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service contact

Ordered replacement ear pads for my Sony headset, couldn’t manage to fit it because of my sausage fingers and probably lack of coordination…. Anyway, paid extra for postage and replacement and headset arrived back today, all set and ready to go! So just a tip, if you don’t mind waiting (which actually wasn’t long at all) and you don’t feel confident to swap it yourself, just send it back and let professionals to sort it out for you. Not sure if I can share names here so I’m not going to, but person who emailed with me was a freaking star! Answered all the questions, walked me through the process of replacing and posting my headset back. All good, thanks for everything!

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Don't look elsewhere.

I'd bought a more expensive set on Amazon which didn't fit. The ones from Fixearpads.com were not only better quality, but fitted perfectly, and swiftly delivered. Can't recommend them highly enough.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality ear pads for my Sony XM3 and XM4s

Easy to find the exact product I needed. Fast dispatch and delivery. Great quality ear pads for my Sony XM3 and XM4s; the best replacement pads I've bought, with very near to the original quality of noise cancellation. Very pleased, and would return for more in the future.

December 4, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Quick delivery and good quality

Replacement pads for Marshall Monitor 2 ANC - They arrived quickly. The pads are good quality and relatively easy to follow the video to fit them.
They are maybe not quite as good quality as the originals (not quite as thick, not quite as smooth), but I'm giving these headphones to my wife and she tells me she can't tell the difference so that's fine :)
As a replacement these are spot on and I would trust them again (especially over randomly named brands on amazon).

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Good quality replacement ear pads for…

Good quality replacement ear pads for my Sony headphones. Very prompt dispatch and delivery. Fantastic tutorial video on the website on how to replace the ear pads. Would definitely buy against and highly recommend!

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Sony XM3 Replacement Pads

Ordered replacement pads for the Sony XM3.
Replacement pads are the closest I've had to the original from all the replacements I've ordered from different sites to date.
Also came with a replacement inner mesh which was greatly appreciated, and not an aspect most replacement pad providers seem to supply.

August 20, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great comms

Great comms. Ordered wrong replacement pads and there was no issues changing them. Very pleasant and would deal with again. Thanks

August 14, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic service

Fantastic service, very fast delivery.
I ordered a new set of ear pads for my Skullcandy Crusher Evo headphones, full selection of different colours. I would order from this shop again, thank you!

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Fine service - one happy customer.

Contact before placing the order produced a swift response.
Once the order was placed, a confirmation email arrived, then another when the item was put into the post.
Package received even faster than I had hoped, never mind expected, with replacement pads that popped right into place and feel as though they should last as long as the originals.

May 12, 2025
Unprompted review
Rated 1 out of 5 stars

Offered me cash to review. Here it is ...

The Earpads advertised as compatible for Momentum M2 headphones don't fit. They have a rigid rim glued into them - my originals don't.

There's no phone number.
No contact email address.
No contact box or chat help.
The FAQ's don't cover returns or exchanges.
I've replied to the emailed invoice asking for advice and waited three working days without any response.

I wonder whether they will still pay me the £1 they promise in return for leaving a review on Trustpilot?

*** further to the reply below - my comments remain the same. I received four emails in relation to this purchase. The email which they say I should have replied to is the only one sent from a completely different domain and it only offered to pay me to leave a review. The order confirmation and all other emails came from fixearpads.co.uk, which is the site I purchased from. There is no explanation in any of the emails or on the website that to engage with FixEarPads about a FixEarPads order you must reply to the review request from the repair centre at FixHeadphones. Neither is there anything to explain that emails sent to fixearpads.co.uk are unmonitored. Surely they can just acknowledge that this is unhelpfully opaque? Why not simply put this information on the website? Or on the order confirmation email?

Reaching (incorrectly) for the junk mail excuse and gaslighting the buyer can't achieve anything but bad feeling.

They have now confirmed that the earpads advertised as M2 compatible are not M2 compatible. The £1 offered for feedback is conditional upon my not requesting a full refund! (I'm not bothered about the £1 but I think being offered cash for reviews is all wrong).

April 25, 2025
Unprompted review
Fix Ear Pads logo

Reply from Fix Ear Pads

Hello Jon.

We are in direct contact with every customer who places an order via email for an open communication channel - we emailed you on 15:44 on April 22nd.

If you can't find it, please check your spam folder. We won't have received your email in response to the invoice because it's an automatically website generated email.

I have now emailed you and written this as a response for clarity.

Advertisement
Rated 5 out of 5 stars

Wow first class service

Wow first class service
Fixed under a week
Thank you so much for getting this sorted
Cane back nicely boxed
Would definetly use again and seriously would recommend
I used the repair service as my daughters headphones were really tired and didn't want to to risk damaging it more.
NOW it looks brand new!
Thank you once again

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Replacement ear pads

Bought some new ear pads for my well used Sony headphones. Quality product, delivered quickly, wouldn’t hesitate to use them again.

March 21, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look