Fix Fitbits Reviews 115

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Excellent repair of my Fitbit Sense 2 screen. Looks like new. Only criticism would be length of time to send and receive with Royal Mail 48hr tracking. More like 72 hrs. Another option would be good.... See more

Company replied

Rated 1 out of 5 stars

Absolutely terrible service twice now. Both times over the last 3 years have I used this company when the touch screen of my Fitbit stopped working, and twice now only some months after the repair doe... See more

Company replied

Rated 5 out of 5 stars

Delighted that Fix Fitbits exists, rather than have to throw broken items away. My Fitbit Sense 2 suffered a smashed screen when it was dropped on a tile floor and Fix Fitbit expertly fitted a replac... See more

Rated 5 out of 5 stars

I checked the reviews before sending off my FitBit for you never can tell about a company's service. The numerous 5 star ratings were absolutely right, I sent my FitBit on Tuesday and received it bac... See more

Company details

  1. Electronics Repair Shop
  2. Electronics Store

Written by the company

Don't want to spend big for a brand new tracker or smartwatch? Pay a fraction of the price for a repair! You don't need to fork out for a new tracker or smartwatch when you can have your broken existing Fitbit serviced by us for a lesser cost. We at FixFitbits are here to help you to get back into your wellness routine as quick as possible.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

115 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Detached Fitbit Versa 2 screen

The whole of my display screen became detached from the body, I sent it off for repair on Tuesday 21st and had it back by Saturday 25th, what excellent service. I'll certainly use Fix Fitbits for any future repairs.

June 26, 2022
Unprompted review
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Rated 5 out of 5 stars

Marek

Very positive experience with the company - my Fitbit Sense screen was replaced and delivered within a week!

June 14, 2022
Unprompted review
Rated 5 out of 5 stars

I planned to make a screen replacement…

I planned to make a screen replacement for my Fitbit Versa 3 this week, it was sent to this company they gave me the best price out of all the quotes and within the same week, the repair was done. Highly recommended the company as very trustworthy and reliable would recommend it to another customer who has any problems or replacements that need to be fixed!

June 11, 2022
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Rated 5 out of 5 stars

Excellent service and repair.

Excellent service and repair.
Communication was great and they did exactly what they said they would do.
Very quick turnaround-I has it back 4 days later.
You can’t really ask for much more.

May 23, 2022
Unprompted review
Rated 4 out of 5 stars

All good

All good, working well. The strap was installed the wrong way round but it was an easy fix. Great service.

April 22, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Contacted Fix Fitbit’s on the internet, what a great service, sent my fit bit off to them and it was returned within days repaired and I’m very happy with the work done.very reasonable price charged. Can’t fault them at all. Would recommend this company to anyone.

April 12, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service

I would highly recommend 'Fix Fitbits' for repairs on cracked screens.

I sent my fixbit versa 2 for repair and it was repaired and returned within 4 days. Everything is working well and I now have lovely new screen.

Apart from a very speedy service, I found Louis kept me informed, which gave me confidence in the service.

I would highly recommend this service.

March 13, 2022
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service
Highly recommend, repair gave new lease of life to Fitbit. Speedy efficient, thanks for the great job and excellent comms

January 17, 2022
Unprompted review
Rated 5 out of 5 stars

LCD SCREEN FOR FITBIT CHARGE 2

My fitbit charge 2 had the screen scratched and damaged. Searched on line and came accross Fixfitbits. They have replaced the LCD screen and I am very pleased. The communication with the company has been second to none throughout the process.
Thank you

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

Response time

This company reponds quickly to problems and appear honest

November 24, 2021
Unprompted review
Fix Fitbits logo

Reply from Fix Fitbits

Hi Louise.

Many thanks your kind words.

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Rated 5 out of 5 stars

Excellent service

Excellent service. From time of me posting the fitbit, being repaired and being posted back to me it was less than a week. Also kept updated about receipt of fitbit, repairs required and notification of posting back to me. Couldn't of asked for a better service. Price was also good. Fitbit is as good as new.

November 12, 2021
Unprompted review
Rated 5 out of 5 stars

An excellent service

Out of the blue I found the screen on my Fitbit Versa had detached on 3 sides and was flapping like a door. I phoned Louis at Fixfitbits and after a brief discussion i posted it off to him. He emailed a very reasonable quotation two days later, which I paid. The repair was done next day and posted straight back to me. It has been working fine since. Excellent service.

November 2, 2021
Unprompted review
Fix Fitbits logo

Reply from Fix Fitbits

Thanks for taking the time to reply Nigel. Happy to be of service.

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