Fixpart Reviews 3,671

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

Exactly what we needed. Thus the reference on the website was perfect. It was delivered without delay and in perfect condition. The sparepart was replaced and it works perfectly. All good. Thank... See more

Rated 5 out of 5 stars

Looked up the right part. Compatibility checker helped - delivery fast and well packaged. Part looked good and in no time was installed. Im enjoying my tv again! Overall satisfaction.

Rated 1 out of 5 stars

I want to send back on my cost a not open box . I did send an email before I received the box. They didn't agree. OK these are rules but this is not customer service Just because we boarded wi... See more

Rated 5 out of 5 stars

Excellent service.The order was properly followed out and status of delivery properly reported. Despite the spare was received with defect,the new one was delivered very shortly free of charge. All... See more

4.2

Great

TrustScore 4 out of 5

4K reviews

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Rated 5 out of 5 stars

Excellent service.The order was…

Excellent service.The order was properly followed out and status of delivery properly reported.
Despite the spare was received with defect,the new one was delivered very shortly free of charge.
All the communication for the case was very smooth,friendly and professional.

April 8, 2025
Unprompted review
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Rated 1 out of 5 stars

Scam

Scam, never showed up. Made me pay 7 eur for next day shipping, a week later just "unsuccessful delivery attempts"

January 12, 2025
Unprompted review
Rated 2 out of 5 stars

I ordered a spare part for the washing…

I ordered a spare part for the washing machine on fixpart.be. The item didn't have a photo online, so as I wasn't sure if I had ordered the right part I reached out to the customer service for confirmation. With a big delay they came back to me suggesting that I should reach out to the manufacturer as they don't have the specific part I am looking for. The next day I received the part I had already purchased on their website and it was the right one. I have no idea what the customer service employee was referring to, good thing I didn't listen! Bad customer service, I give them 2 stars just because i did manage to find what i was looking for in the end.

November 18, 2024
Unprompted review
Rated 1 out of 5 stars

won't order from this business again

won't order from this business again. Ordered and filled out my delivery information. The package was delivered in a different county. After speaking to dpd they had said that fix part the company had not filled out my address correctly. After back and forth emails they're is still no resolution and its has been almost a month of the same back and forth replies

October 22, 2024
Unprompted review
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Rated 5 out of 5 stars

Highly recommend

The site has an excellent range of products. Prices are reasonable and delivery is very fast. Highly recommend.

February 21, 2024
Unprompted review
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Rated 5 out of 5 stars

Total Experience

Fantastic customer experience - searching, ordering online and the logistics. I hope other's will follow (and that you continue with this level of service).

August 30, 2023
Unprompted review
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