Fizz Energy Ltd Reviews 7

Reply from Fizz Energy Ltd

Jun 21, 2024

Hi Pete,

Thank you so much for your kind words! We're thrilled to hear that your installation went smoothly and that you're already seeing savings. Our team is dedicated to providing helpful and efficient service from start to finish, and it’s fantastic to know we met your expectations. We look forward to helping you further in the future. Enjoy the energy savings!

Best regards,
The Fizz Energy Team

Reply from Fizz Energy Ltd

Apr 19, 2024

Hi Peter,

Thank you so much for your positive review! We're delighted to hear that you had such a positive experience with Fizz Energy. Achieving customer satisfaction is our top priority, and we're thrilled that our team's professionalism and friendliness during the initial contact made a great impression on you. We're committed to ensuring that our clients feel informed and comfortable throughout the entire process, and it's wonderful to hear that you felt no pressure to make a decision and that your questions were answered promptly and clearly. Our team works hard to maintain effective communication and a customer-oriented approach, so there's minimal room for miscommunication.

It's fantastic to know that the installation of your solar panels was completed efficiently, with the installers taking the time to explain the details beforehand. We take pride in leaving our clients' spaces clean and tidy after the installation, and we're pleased that you noticed and appreciated this attention to detail. Thank you for trusting us with your investment in solar energy, and we're excited to continue working together to benefit both you and the environment in the long term.

Warm regards,
Fizz Energy Team

Reply from Fizz Energy Ltd

Apr 19, 2024

Dear Mark,

We deeply regret the inconvenience caused by the calls and emails you received from us. It appears that in our eagerness to assist you with our solar solution, we may have overstepped boundaries and for that, we apologize sincerely.

We understand that you and your wife were busy with work and needed some space to review the proposal at your own pace. Our intention was to be helpful by offering to schedule an assessment and assist you with our solar solution at your convenience.

We genuinely value your feedback and would like to make things right. If there's anything we can do to improve your experience or if you have any further concerns, please don't hesitate to reach out to us directly. We would love the opportunity to discuss how we can make amends and regain your trust.

Thank you for bringing this matter to our attention, and once again, we apologize for any frustration or inconvenience caused.

Warm regards,

Customer Relations Team
Fizz Energy

Reply from Fizz Energy Ltd

Apr 18, 2024

Hi Paul,

Thank you for your wonderful review! We're thrilled to hear that our team at Fizz Energy provided you with excellent service, from following up diligently to ensuring every detail was taken care of. It's our pleasure to go out of our way to assist you. We're glad we could arrange everything seamlessly, including the installation, scaffolding, and setting up of the app.

We're excited to help you begin saving money on your bills and make a positive impact on the environment!

Best regards,
The Fizz Energy Team

Reply from Fizz Energy Ltd

Mar 20, 2024

Hi Pat,

Thank you for your glowing review! We're delighted to hear that Fizz Energy exceeded your expectations with the installation of your solar panels. It's fantastic to know that the process was seamless, professional, and efficient, and that you've already seen a significant drop in your energy bills. Your recommendation means a lot to us!

Warm regards,
Fizz Energy Team

Reply from Fizz Energy Ltd

Mar 13, 2024

Dear Ben,

Thank you for your glowing review! We're thrilled to hear that your solar installation is working great and that our team made the process easy and seamless for you. We're delighted that everything went exactly to plan and that you're already saving money without any upfront costs!

Warm regards,
Fizz Energy Team

Reply from Fizz Energy Ltd

Mar 11, 2024

Dear Dan,

Thank you for your glowing review! We're thrilled to hear that you had a fantastic experience with our service. From clear communication to overseeing the works and employing polite, proficient contractors who maintained tidiness throughout, it's clear that our efforts paid off.

We're excited to continue helping you and others start saving money while enjoying the benefits of our service.

Warm regards,
Fizz Energy Team