I was overwhelmed initially by the constant barage of products that I didn't want after selecting 2 products. When I saw the sentence telling me I Could say no to each offer, That was a positive tha... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
When anyone complains FizzC claim they can't trace the order from the review. They then acknowledge that they have details because they ask the many complainants to check their email inbox. Also most... See more
Company replied
20th April only just placed the order. Site to purchase goods a bit long winded and easy to miss that you don't want the other goods. Once you get to payment details its too late to delete without sta... See more
Used this product this morning after stupidly ordering 5 expensive packets. Sprinkled it in waited 20 mins as directed and observed maybe a 2 inch foam puddle rise up. That’s it. None of this rising u... See more
Company replied
2.5
Poor
677 reviews
Replied to 63% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Helpful company
The team at Fizzclean (Zendesk),have bean so very helpful when I made a huge mistake with an order,it has been dealt with, understanding,kindness and compassion,and efficiency.Easing an elderly lady's panic on an overspend,for which I am very grateful.Thank you.Mrs J Whitlow.
April 12, 2026
Unprompted review
Product is excellent and does the job…
Product is excellent and does the job as stated on the tin. Delivery was within the stated timeframe and the actual delivery was well organised and as requested.
April 11, 2026
Unprompted review
Too many after order requests for ads…
Too many after order requests for ads to buy more products. I completed my order and that was enough, Next time, please enlarge the NO THANKS request!
April 11, 2026
Unprompted review
got bck to me quick
April 11, 2026
Unprompted review
Reply from Fizzclean
Hello Mrs. Murtagh,
Thank you for your feedback.
We understand your concern about pricing, as the final total may reflect shipping, number of items, and selected options during checkout.
If you have questions or would like us to review your case, please reach out to us at support@fizzclean.com and we will be happy to assist.
Best regards,
Jenna from FizzClean
easy to place order
April 3, 2026
Unprompted review
It's easy to put the order in but there…
It's easy to put the order in but there are so many extra and additional offers it gets a bit tedious
April 10, 2026
Unprompted review
I ordered one bag (approx 25.00)
I ordered one bag (approx 25.00) , and I got an email listing my order for 90.55. I called to cancel the order, but I keep getting more emails confirming the order I did not make, and I cancelled my credit card. DO NOT BUY FROM THIS COMPANY.
April 10, 2026
Unprompted review
Reply from Fizzclean
Hello Mary Ann,
Thank you for your feedback.
Our goal is always to ensure customers feel informed and confident throughout the purchasing process. We do not condone deceptive practices and take feedback like this very seriously.
After reviewing your order, we can confirm that all charges were fully refunded.
If you have any further questions regarding this case, please feel free to reach out to our support team.
Best regards,
Jenna from FizzClean
Conned by the same company twice in 8 days
Well, what a refreshing change! Fizz Clean sent me some of their products and refunded all of my money. Now all I have to do is get it back from PayPal.
Cant rate the product as I haven't used it, but am very impressed with the company
April 8, 2026
Unprompted review
Reply from Fizzclean
Hi Hilary,
Thank you for your review.
Providing clarity and confidence throughout the purchasing process is a key priority for us, and feedback like yours is taken seriously. We do not condone deceptive practices.
Following a review of your order, we can confirm that a full refund has been issued for all charges.
If you need any additional support regarding this case, our team is available to assist you.
Best regards,
Jenna from FizzClean
very easy website and what I ordered is…
very easy website and what I ordered is what I really need
April 10, 2026
Unprompted review
The team are very fast to respond to…
The team are very fast to respind to your query. They give clear and precise answers and the product is amazing.
I would highly recommend this company and product.
April 9, 2026
Unprompted review
Avoid...
I have been asked by Fizzclean to revise my review since they have finally sorted out the mess they caused. I won't... still say avoid at all costs. Payment was taken without my authorization and their customer service was woeful. I received a veiled threat about the return of the product so I had to pay £10 in order to make sure that it was fully tracked so they couldn't claim it was lost. Not a good company....
April 9, 2026
Unprompted review
Reply from Fizzclean
Hello Rachel,
Thank you for sharing your experience.
We aim to provide clear and transparent communication at every stage of the customer journey. We do not condone deceptive practices and take concerns like yours seriously.
Following a review of your order, we see that the case has been resolved. Should you need any further assistance, our support team remains available to help.
Kind regards,
Jenna from FizzClean
All went well with ordering my choice.
I am happy with the way I was able to complete my order
April 9, 2026
Unprompted review
Reply from Fizzclean
Hello Denis,
Thank you for sharing your experience with us!
We’re delighted to hear that everything went smoothly with your order.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
Kind regards,
Jenna from FizzClean
Easy to order
Easy to order. Wondering when I can expect delivery and how it's coming, UPS, USPS?
April 6, 2026
Unprompted review
My mum was over charged for fizz clean…
My mum was over charged for fizz clean products she was charged £73
April 9, 2026
Unprompted review
Reply from Fizzclean
Hello Lisa,
Thank you for bringing this to our attention.
For clarity, please note that the total amount charged depends on the quantity of product selected during the checkout.
That said, we’d like to learn more about what happened with your FizzClean order and assist you. As we couldn’t locate your order from this review, we’ve sent a separate request for more details.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Jenna from FizzClean
The product information was clear & the…
The product information was clear & the ordering process was simple, payment was easy & payment options were available.
April 9, 2026
Unprompted review
Simple to use
April 9, 2026
Unprompted review
ADD ONS!!
I disliked all the add ons! Although I did buy one!! I was also unhappy to find, after I paid on PayPal that the charges were in US$$$. This added nearly 40% to what I thought I was paying!!!
April 9, 2026
Unprompted review
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