Flags.com Reviews 

2,882
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are exceptionally well-made, featuring durable materials, beautiful designs, and strong stitching that stands up well to tough weather conditions throughout the year. People also appreciate the incredibly fast delivery times, smooth ordering process, and consistently helpful customer service when purchasing items online. Some reviewers were not happy with occasional fulfillment mistakes, mentioning that they received the wrong items, incorrect sizes, or missing components. Consumers also noted that a few items felt flimsy, showed early signs of fraying, or experienced unexpected shipping delays during transit.

What people talk about most

Product

Clients share positive opinions on product quality, praising the heavy-duty stitching, embroidered stars, and... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction over durable materials and... See more

Delivery service

People report positive experiences with delivery service, highlighting incredibly quick delivery and prompt... See more

Order

Reviewers mention positive feedback about order experiences, highlighting fast delivery times, helpful... See more

Service

Reviewers highlight positive aspects of service, consistently praising fast delivery times and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"I was skeptical about ordering online, but the quality from Flags.com is incredible. Unlike the thin, printed versions I’ve bought elsewhere, this flag features heavy-duty stitching and beautifully... See more

Company replied

Rated 5 out of 5 stars

We love our new American flag (garden flag size, it is all sewn with stars embroidered) and a few holiday flags. Nice quality, a good selection of flags, carefully packed. Highly recommend this place... See more

Company replied

Rated 5 out of 5 stars

I noted that Flags.com was based in South Florida and I decided I would call to see if a retail pickup made sense instead of shipping charges. The woman I spoke to could not have been more helpful in... See more

Company replied

Rated 5 out of 5 stars

They were prompt, informative, and accommodating. It was near Christmas and the flag I wanted was out of stock. I was a little disappointed, but was so happy when it was delivered before Christmas. I... See more

Company replied


Company details

  1. Flag Store

About Flags.com

Written by the company

At Flags.com, we're proud to offer an unmatched selection of high-quality flags and accessories. Our dedication to customer satisfaction and passion for our products has made us a favorite among collectors, organizations, and homeowners alike. Whether you're looking for a flag to show your national pride, support your favorite team, or add a touch of elegance to your home decor, we have something for everyone.

Our collection features flags from around the world, historical flags, and all the flagpoles and accessories you need to display your flags with pride. Crafted with care, each product in our inventory is designed to stand the test of time. From the majestic American flag to the colorful banners of the United Nations, Flags.com is your one-stop shop for all your flag needs.

We value the feedback from our customers and continuously strive to improve our services based on your reviews. Our team is committed to providing a seamless shopping experience, with easy navigation and secure checkout. Plus, with our informative blog, you'll find stories, facts, and tips about everything related to flags.

Ready to explore our collection? Click below and #flyproudly!

Shop Now


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(2,882)

164 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery and was quick to fix…

Fast delivery and was quick to fix issues with out of stock items.

June 29, 2026
Unprompted review
Flags.com logo

Reply from Flags.com

Thank you for your kind words! We're glad your order arrived quickly and that we were able to resolve the out-of-stock item promptly. We appreciate your understanding and your support of Flags.com. We look forward to serving you again!

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Rated 1 out of 5 stars

SHAM Company

I ordered flags and they never came. Customer service has ghosted both me and their shipping service which is UPS. Both parties have tried to reach out to them for a couple weeks now and nothing. But yet they didn’t ghost me when it came to taking my money.

May 6, 2026
Unprompted review
Flags.com logo

Reply from Flags.com

We take situations like this very seriously, and we would like the opportunity to make this right for you as quickly as possible. Please reach out to us directly with your order details so we can investigate the issue with your shipment and provide a proper resolution.

Rated 3 out of 5 stars

I needed instructions on how to use the…

I needed instructions on how to use the little rings. They worked once my son-in- Law did it

April 13, 2026
Flags.com logo

Reply from Flags.com

Thank you for your feedback. We’re glad to hear the rings worked well once your son-in-law helped with the setup. We understand that clearer instructions would have made the experience much easier from the start, and we appreciate you pointing that out. Your comments help us improve both our products and the guidance we provide for customers. Thank you again for your support!

Rated 5 out of 5 stars
Flags.com logo

Reply from Flags.com

Thanks so much for your kind words!

We’re really glad to hear that you found the ordering process easy and that your delivery arrived quickly. That is exactly the experience we aim to provide. Your feedback means a lot to us and helps reinforce that we are on the right track.

We look forward to serving you again soon!

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Rated 5 out of 5 stars

Just the flag I wanted

Received just the flag I had been looking for. The store personnel were delightful.

April 15, 2026
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Reply from Flags.com

Thank you so much for your kind feedback! We are thrilled to hear that you found exactly the flag you were looking for. It is especially great to know that our team made your experience even better. We will be sure to pass along your kind words to them.

We truly appreciate your support and look forward to helping you again in the future!

Rated 5 out of 5 stars

Fast shipment

Fast shipment, looks great. Flying nice.

April 14, 2026
Flags.com logo

Reply from Flags.com

Thank you for your great feedback! We are glad to hear the shipment arrived quickly and that you are happy with how it looks and performs. It is always wonderful to know our products are being enjoyed. We appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars

Exactly what I wanted and received in a…

Exactly what I wanted and received in a timely manner.

April 14, 2026
Flags.com logo

Reply from Flags.com

Thank you for your feedback! We are so glad to hear that everything arrived just as you expected and in a timely manner. Providing a smooth and reliable experience is very important to us. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Fast and easy

Fast and easy. Flag is beautiful. Our last one survived an entire year before she had to be replaced. Other flags might last 4 months.

April 9, 2026
Flags.com logo

Reply from Flags.com

Thank you for your wonderful feedback! We’re so glad to hear that you found the process fast and easy. That’s exactly what we aim for. It’s also great to know the flag met your expectations in both appearance and durability. Having it last a full year is something we’re really proud of, especially compared to typical alternatives.

We truly appreciate your support and look forward to providing you with another great experience when it’s time for your next one!

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Rated 4 out of 5 stars

Delivered on time

April 13, 2026
Flags.com logo

Reply from Flags.com

Thank you for your feedback! We’re glad to hear your order was delivered on time. Providing reliable and timely delivery is very important to us, and it’s great to know we met your expectations. We appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars

Great quality flags with a vast…

Great quality flags with a vast selection backed by fast service and communication.

April 13, 2026
Flags.com logo

Reply from Flags.com

Thank you for your wonderful feedback! We’re delighted to hear you’re pleased with the quality of our flags and the wide selection we offer. It’s also great to know that our fast service and communication made a positive impression. We truly appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars
Flags.com logo

Reply from Flags.com

Thank you for your support. It truly means a lot to us. Knowing that our “made here by veterans” mission resonates with you is incredibly rewarding. We are proud to stand behind both the quality of our products and the people who make them. If there is ever anything more we can do for you, we are always here to help.

Rated 5 out of 5 stars

great service

great service, excellent prices.

April 6, 2026
Flags.com logo

Reply from Flags.com

Thank you for your kind words!

We’re really pleased to hear you’re happy with both our service and pricing. Providing great value and a smooth experience is exactly what we aim for.

We appreciate your support and look forward to serving you again in the future!

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Rated 5 out of 5 stars

Flags were here in no time

Flags were here in no time, looks good, time will tell how they survive the coastal environment.

April 7, 2026
Flags.com logo

Reply from Flags.com

Thank you for your great review!

We’re glad to hear your flags arrived quickly and that you’re happy with how they look. We appreciate you pointing out the coastal conditions too, as we know durability matters in that kind of environment. Our flags are made to handle the elements, and we hope they continue to perform well over time.

If you ever need anything or have questions in the future, feel free to reach out. We’re always happy to help.

Thanks again for your support!

Rated 3 out of 5 stars

didnt work

it was a bit annoying to 1st have to pretend to buy something just to download a free file (presumably with the dates of all the days i MUST fly ol'glory... but then when i opened it in my outlook, it only had one day on the entire years calendar... oh well... something went wrong somewhere... but thanks anyway!!!

April 4, 2026
Flags.com logo

Reply from Flags.com

Thanks for taking the time to share this, and I’m sorry for the frustration.

The checkout step is part of how the system is set up, even for free downloads, but I understand how that can feel a bit inconvenient. More importantly, it sounds like something didn’t work correctly with the file itself if only one date showed up in your calendar, which definitely isn’t what we intended.

We’d really like to make this right for you. If you can reach out to us directly, we’ll be happy to send you the correct file and help make sure it imports properly into Outlook. We’ll also take a closer look at the file to prevent this from happening again.

Thanks again for flagging this and for giving it a try.

Rated 5 out of 5 stars

Price

Price, quality and ease of delivery.

April 7, 2026
Flags.com logo

Reply from Flags.com

Thank you for your feedback. We are glad to hear you were happy with the price, quality, and ease of delivery. Providing a smooth experience from start to finish is very important to us, and we appreciate you taking the time to share this. If you ever need anything, we are here to help.

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Rated 5 out of 5 stars

They had exactly what we needed…

They had exactly what we needed (including some obscure flags) for a tribute we did to a friend. When UPS couldn’t get our package to us, they re-shipped it FedEx and it arrived on time. We appreciate them so much!

April 7, 2026
Rated 5 out of 5 stars

My flag is beautiful

My flag is beautiful - completely as advertised. Stitching, size and everything. Very satisfied.

April 7, 2026
Flags.com logo

Reply from Flags.com

Thank you so much for your kind words! We’re delighted to hear that the flag met your expectations and that you’re happy with the stitching, size, and overall quality. It means a lot to us that you’re satisfied with your purchase.

If you ever need anything else or have any questions down the line, we’re always here to help. Enjoy your flag!

Rated 5 out of 5 stars

Quick & easy

Flags.com was extremely helpful eith placing my order while im overseas. Incredibly quick delivery. Look forward to ordering from them again.

March 31, 2026
Flags.com logo

Reply from Flags.com

Thank you for the great review! We are so glad to hear our team could help you place your order smoothly while you were overseas. It is wonderful to know everything arrived quickly as well.

We truly appreciate your support and look forward to assisting you again on your next order!

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