Flags.com Reviews 2,879

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 389 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the durable materials, strong stitching, and vibrant colors that last. Many consumers appreciate the efficient delivery service, with orders arriving promptly and often sooner than expected. The overall ordering process is frequently described as smooth and easy, with many people expressing satisfaction with the service provided. However, some people were dissatisfied with certain aspects, such as receiving the wrong product or a product that did not match the description. A few customers also experienced delays in receiving their orders, and some felt the quality of certain items, like flagpoles, was not as robust as anticipated.

What people talk about most

Product

Reviewers express satisfaction with the product quality. Many customers praise the durability, stitching, and... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the flags, noting... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Order

Users describe positive interactions with order. Many customers praise the easy ordering process, fast... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fast service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"I was skeptical about ordering online, but the quality from Flags.com is incredible. Unlike the thin, printed versions I’ve bought elsewhere, this flag features heavy-duty stitching and beautifully... See more

Company replied

Rated 5 out of 5 stars

They had exactly what we needed (including some obscure flags) for a tribute we did to a friend. When UPS couldn’t get our package to us, they re-shipped it FedEx and it arrived on time. We appreciate... See more

Rated 5 out of 5 stars

I wrote a one star review just a day ago because I had not received my flags. I am happy to change my review however to a five star review because not only my flags arrived today in perfect order but... See more

Company replied

Rated 5 out of 5 stars

When I placd my order online, I immediately realized I had ordered the wrong size of the Ukraine flag. I called right away (after hours) & left a VM to that effect. The next day, I received a perso... See more

Company replied


Company details

  1. #1 of 7 best companies in Flag Store

About Flags.com

Written by the company

At Flags.com, we're proud to offer an unmatched selection of high-quality flags and accessories. Our dedication to customer satisfaction and passion for our products has made us a favorite among collectors, organizations, and homeowners alike. Whether you're looking for a flag to show your national pride, support your favorite team, or add a touch of elegance to your home decor, we have something for everyone.

Our collection features flags from around the world, historical flags, and all the flagpoles and accessories you need to display your flags with pride. Crafted with care, each product in our inventory is designed to stand the test of time. From the majestic American flag to the colorful banners of the United Nations, Flags.com is your one-stop shop for all your flag needs.

We value the feedback from our customers and continuously strive to improve our services based on your reviews. Our team is committed to providing a seamless shopping experience, with easy navigation and secure checkout. Plus, with our informative blog, you'll find stories, facts, and tips about everything related to flags.

Ready to explore our collection? Click below and #flyproudly!

Shop Now

Free Services to Make Life Easier!

Written by the company

Half Staff Alerts via Email & SMS
Half-staff alerts are used to symbolize that our country is in mourning. Sign up for email or SMS alerts for your area now!
Flag Flying Holiday Calendar in Your Pocket
We've made it easy to be prepared for the upcoming flag flying holidays with our free downloadable calendar .ics file. Download yours today!
Veteran-Founded & Family-Owned
Did you know Flags.com started as a family-run business in 1990? As a United States Marine, the founder of Flags.com wanted a flagpole in front of his home and discovered it was hard to find one. He and his wife decided to sell flagpoles and flags to the public.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice quality

Nice quality. Received fast!

February 23, 2026
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Reply from Flags.com

Thank you for the wonderful review! We're so glad to hear that you were happy with the quality and that your order arrived quickly. Providing great products and fast delivery is always our goal, so it's fantastic to know we met your expectations.

Rated 5 out of 5 stars

Well made product

Well made product. Looks great!

February 19, 2026
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Reply from Flags.com

Thank you so much for your 5-star review! We’re really glad to hear that you’re happy with the quality and that the product looks great. We put a lot of care into making sure our products are both well-made and visually appealing, so it’s wonderful to know that came through.

We truly appreciate you taking the time to share your feedback, and we hope you continue to enjoy your purchase!

Rated 5 out of 5 stars

Fast turnaround

Fast turnaround, great product. Bought here several times. Fair price too.

February 18, 2026
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Reply from Flags.com

We really appreciate you coming back to us again and again, that means a lot! Thanks so much for your support!

Rated 5 out of 5 stars

🇺🇸🇺🇦 Great

Your flags are made here at home and we try to support small businesses when possible. The order arrived quickly and both flags look great.
Many thanks. penny 🇺🇸🇺🇦

February 17, 2026
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Reply from Flags.com

We’re so pleased to hear your order arrived quickly and that you’re happy with both flags. We really appreciate your support. Thanks for choosing Flags.com!

Rated 5 out of 5 stars

Flas.com Easy to use Website!

Flags.com is website is very easy to navigate for US flag size selections. I buy US Flags for our company.
I also will by the rope and clips.

February 17, 2026
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Reply from Flags.com

We’re thrilled to hear that Flags.com makes it easy to find the right US flag sizes for your company. Thank you for choosing us for your flags and accessories. We appreciate your business!

Rated 5 out of 5 stars

It is GREAT!

It is GREAT!! Love it❣️

February 19, 2026
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Reply from Flags.com

Thank you so much! We really appreciate your support! 😊

Rated 5 out of 5 stars

Fast and accurate service

Fast and accurate service. Definitely would use again.

February 17, 2026
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Reply from Flags.com

Thank you for your wonderful feedback! We're so pleased to hear that you found our service fast and accurate. It means a lot to know you'd choose us again, we truly appreciate your support and look forward to helping you in the future!

Rated 5 out of 5 stars

Quality of the flags were great and…

Quality of the flags were great and exactly what I was looking for :)

February 12, 2026
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Reply from Flags.com

Thank you for your great feedback! 😊 We’re so glad the flags were exactly what you were looking for and that you’re happy with the quality. We truly appreciate your support!

Rated 5 out of 5 stars

My flag looked really great

My flag looked really great. It got here in a timely manner and I’m enjoying it.

February 12, 2026
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Reply from Flags.com

Thank you so much for your wonderful review! We’re thrilled to hear that your flag looks great and arrived on time. It’s fantastic to know you’re enjoying it. We truly appreciate your support!

Rated 1 out of 5 stars

Received wrong flag

Received wrong flag. Has been a month. Still no correct flag. Way too much work to just buy a flag and I still do not have the product I ordered. Would actively suggest people try ordering from anyone but you all because at the end of the day... No flag.

February 4, 2026
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Reply from Flags.com

We’re truly sorry for the frustration. We sent a prepaid return label right away, and as soon as the incorrect flag is shipped back, we’ll immediately send out your correct 3' x 5' Virginia flag.

At this time, the return hasn’t shown movement in transit, which is why the replacement hasn’t gone out yet. We just need the original item returned so we can complete the exchange.

We will reach out to you again directly so we can help get this resolved for you. We’d really like the chance to make this right.

Rated 5 out of 5 stars

Quality Flag

February 9, 2026
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Reply from Flags.com

Thank you for your feedback! We’re glad you’re pleased with the quality of your product and appreciate your support.

Rated 5 out of 5 stars

Never disappointed

Always great service and beautiful products! Never disappointed with the time it takes to get my order!

February 10, 2026
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Reply from Flags.com

Thank you for sharing your experience!

We’re so happy to hear you love our products and that our service consistently meets your expectations. We appreciate your support!

Rated 5 out of 5 stars

Second Flag we have purchased..Great…

Second Flag we have purchased..Great Quality and Great Company.

February 5, 2026
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Reply from Flags.com

Knowing you trust both our quality and our company enough to order again really means a lot. We’re proud to be part of your display and appreciate you choosing Flags.com!

Rated 5 out of 5 stars

So fast delivery

So fast and safe delivery

February 3, 2026
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Reply from Flags.com

Thank you for your great feedback! We’re so pleased to hear your delivery was both fast and safe. Thanks for choosing Flags.com, your support means a lot to us.

Rated 5 out of 5 stars

Fast shipping

Fast shipping, excellent quality product.

February 6, 2026
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Reply from Flags.com

Thank you so much for your kind words! We’re thrilled to hear you’re happy with the fast shipping and the quality of your product. We truly appreciate your support.

Rated 5 out of 5 stars

Good service and good product

Great service

February 3, 2026
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Reply from Flags.com

Thank you for your kind words! We’re so pleased to hear you’re happy with both our product and service. We really appreciate you taking the time to share your feedback.

Rated 1 out of 5 stars

High quality flags and poles

High quality flags and poles, fast shipping great communication

February 2, 2026
Unprompted review
Flags.com logo

Reply from Flags.com

Thank you for your kind words, we truly appreciate it!

We did notice the 1-star rating and just wanted to check if that may have been left by mistake. If it was, would you mind updating your review? If you’re not sure how, please reach out to customer.service@flags.com and our team can walk you through it.

Thanks again!

Rated 5 out of 5 stars

Superior Quality

I am very pleased with my flag when I received it. I had a flag previous to this one and the material was not the same quality as yours. The quality of your flag is definitely so superior. Also I like the fact that it is stitched all around the edge of the flag. Again the other flag I had had no stitching on all edges and the wind frayed it quickly. I also like the colors of the blue and the red. They are very vivid and on both sides are vibrant. The other flag was a one sided printed emblem so the back side had a washed out appearance. The front side colors were dull compared to your flag. The flag I received from you surpasses in every way. You have a great company. Keep up the good work and God bless.

February 2, 2026
Flags.com logo

Reply from Flags.com

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re pleased with the quality, stitching, and vibrant colors of your flag.
Your kind words and support mean everything to us. Thank you for choosing Flags.com!

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