Flames Depot 

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Rated 1 out of 5 stars

On 11/10/2021 I ordered a Dimplex Christina Buildrite Electric Mantel Package paying $2,184.05. Their response to my previous one star review was that someone would be in contact with me shortly. Ther... See more

Rated 2 out of 5 stars

Ordered a griddle June 29th (Order #341313) and have heard nothing from the company since the initial email confirmation. Have emailed a number of times with no response. Trying to determine if item... See more

Rated 4 out of 5 stars

Prices are really reasonable. Outstanding client service My purchase has exceeded my expectations. It was just what I was looking for and arrived promptly. I would strongly advise doing business with... See more

Company replied

Rated 5 out of 5 stars

The customer service at Flames Depot is top notch. Colt was super helpful and great to work with. In fact he actually followed up with me several months after the sale to see how I liked my product. O... See more

Company replied

Company details

  1. Appliance Store

Written by the company

At Flames Depot, we are number one in service. Whether you are looking for a Grill, Smoker, BBQ Island, Outdoor Heater, Firepits, or a Fireplace, we won't hesitate to say you're in the right place. We are your source for everything heat related for your home.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience! Product shipped fast and arrived as expected. Would purchase from them again!

November 20, 2021
Unprompted review
Flames Depot logo

Reply from Flames Depot

Thank you David!

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Rated 5 out of 5 stars

Great Experience!

They had a variety of brands to pick from. They all had great deals and free shipping! Everything arrived in great condition. Definitely worth buying from!

November 19, 2021
Unprompted review
Flames Depot logo

Reply from Flames Depot

Thank you for your kind words Jonah!

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