I thought the product was fine, but they definitely could use some improvement with regards to returns.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great communication from flamin fitness especially after sales. Unfortunately the sizing was not correct for me according to the guide provided I ordered an XL and it was too small I am Australi... See more
Company replied
The toe spacers stay put and being connected helps. Soft but firm enough. Just tendency for the strap to curl under which can be uncomfortable at times... Otherwise I do like them and wear them eve... See more
Company replied
Order took too long to arrive perhaps I should have looked more closely for a delivery time before placing order. All emails and communication were very friendly and as a first time customer, most w... See more
Company replied
Company details
Written by the company
Since 2020, we've been on a mission to fuel forever fitness by making health and fitness products that are suitable for all fitness levels at the best prices on the market.
Contact info
Flamin' Fitness Ltd, 20-22 Wenlock Road, N1 7GU, London, United Kingdom
- hello@flaminfitness.com
- flaminfitness.com
3.0
Average
142 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Order was too small and poorly made
Order was too small and poorly made. No customer service to date. Purchased for Christmas Presents and found too small / poor quality. Requested exchange on 30th December and had no response. Very bad! My advise would be to reconsider purchase... Wish i had read these reviews prior to purchase.
January 9, 2026
Unprompted review
Reply from Flamin' Fitness
Hi,
We’re very sorry to hear about your experience and completely understand your frustration. Receiving a product that doesn’t meet expectations, especially for a Christmas gift, is disappointing, and it’s unacceptable that your exchange request wasn’t addressed promptly.
Please provide your order number and any correspondence you’ve sent so far. We’ll escalate this immediately to ensure your exchange or refund is processed as quickly as possible. Your satisfaction is very important to us, and we want to make this right.
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All bands are v weak and no variation…
All bands are v weak and no variation in resistance between them
October 23, 2025
Reply from Flamin' Fitness
Hi,
We’re sorry to hear that the resistance bands didn’t meet your expectations. It sounds like they may not be performing as intended, and we want to make this right.
Please provide your order number and any details about the issues you’re experiencing, and we’ll assist you with a replacement or refund to ensure you’re satisfied with your purchase.
Well I never received my item I ordered…
Well I never received my item I ordered and needed it for holidays I did get a full refund but was very disappointed by your service won't be ordering anything again
October 24, 2025
Reply from Flamin' Fitness
Hi Mrs Margaret, We’re sorry to hear that your order didn’t arrive in time and understand your disappointment. We’re glad that you received a full refund, and we appreciate your feedback.
We always aim to provide a smooth experience for our customers and hope to use your feedback to improve our service in the future.
mini cpap machine not fit for medical purpose
the cpap machine was advertised as a proper cpap, but the article itself was a joke for a patient with sleep apnoe or difficulties breathing. the ventilator was so weak, i can t feel any air moving, let alone build up pressure. i ve thrown away 20euros, am utterly disappointed. advert very misleading
October 22, 2025
Reply from Flamin' Fitness
Hi Antoinette, We’re sorry to hear that the product did not meet your expectations. Our listings aim to provide accurate descriptions, and we take feedback regarding performance very seriously.
If you believe the item is not functioning correctly, please contact our customer service team directly so we can assist you further. We want to ensure that our customers receive products that meet their needs.
Flaming Disgrace
Disgraceful Start to finish. Do not buy from this company . No product , no Refund.
Flaming Disgrace
December 2, 2025
Unprompted review
Reply from Flamin' Fitness
Hi, We’re sorry to hear you feel this way. We can confirm that we have been assisting you through our customer service channel, and your case is currently being handled. If you still have not received our messages, please check your email or contact us again so we can ensure everything is resolved for you.
Your satisfaction is important to us, and we’re here to help.
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lost package
They lost my package and after I contacted them for re-shipping my order, waiting a month already, no package.
October 11, 2025
Unprompted review
Reply from Flamin' Fitness
Hi Sabina, We’re very sorry to hear about the trouble with your order. We understand how frustrating it is to wait, and we want to make this right. Our team has been working on your case and we’re committed to resolving it as quickly as possible.
Please contact us directly if you haven’t received an update, so we can provide the latest information and ensure your order is on its way. Thank you for your patience and understanding.
After extremely slow shipping they…
After extremely slow shipping they couldn’t even send the colour of skull cap that I ordered
October 24, 2025
Unprompted review
Reply from Flamin' Fitness
Hi Dokka, We’re sorry to hear about your experience and understand how disappointing it can be when an order doesn’t arrive as expected. We always aim to fulfill orders accurately and as quickly as possible.
If there’s an issue with the color or any other aspect of your order, our team is happy to assist and ensure it’s resolved to your satisfaction. Thank you for your feedback.
Great experience
Customer service was amazing to deal with after I received a faulty item, they issued a full refund immediately and a lovely email. Would certainly purchase from this company again
October 16, 2025
Unprompted review
Reply from Flamin' Fitness
Hi Barbara, thank you so much for your kind words!
We’re delighted to hear that our customer service team was able to assist you quickly and make things right. Your understanding and support mean a lot to us, and we truly appreciate your willingness to shop with us again.
If there was NEGATIVE numbers they…
If there was NEGATIVE numbers they would be a MINUS 10. No product, delay tactics in email and then no contact. Site is a scam
July 31, 2025
Unprompted review
Reply from Flamin' Fitness
Hi Steven, We sincerely apologize for your experience — this is absolutely not the service we aim to provide. Please reach out to our customer service team so we can review your order details and make things right as soon as possible.
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Reply from Flamin' Fitness
Hi Amine, Thank you so much for your kind words! We’re really glad you were happy with our quick service and follow-up. Your feedback means a lot to us!
Items were shoddy
August 22, 2025
Reply from Flamin' Fitness
Hi Sally, We sincerely apologize that the items didn’t meet your expectations. Please reach out to our customer service team so we can help resolve this for you right away.
Order came on time in good secure…
Order came on time in good secure packaging. I was well informed about the status of my delivery.
July 22, 2025
Reply from Flamin' Fitness
Hi Charlie, Thank you so much for your kind feedback! We’re glad to hear your order arrived safely and that you were kept updated throughout the process.
Everything arrived on time from China
Everything arrived on time from China, with excellent tracking at each stage.
July 22, 2025
Reply from Flamin' Fitness
Hi Chris, Thank you for your feedback! We're glad to hear your order arrived on time and that you were satisfied with the tracking updates throughout the delivery process.
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Responsive company and fast delivery
July 23, 2025
Reply from Flamin' Fitness
Hi Victoria, Thank you so much for your kind words! We're delighted to hear that you were happy with our responsiveness and fast delivery. Your support means a lot to us!
Potentially unsafe
Placed two orders one after the other - asked them to put them together and deliver by the last date stated online - they cancelled both orders as they can’t fulfil by those dates. I got the refunds so great. Two weeks later one turns up from China - no UK safety standards, labels etc.. and all 100% in Chinese so probably one for trading standards! Temu do better
August 23, 2025
Unprompted review
Reply from Flamin' Fitness
Hi Brian, We’re very sorry to hear about your experience and the confusion with your orders. We always aim to be clear and transparent with shipping times and product standards, so we completely understand your disappointment here. We’re glad your refunds were processed, but we sincerely apologize for the mix-up with the additional delivery.
Please don’t hesitate to reach out to our customer service team so we can look into this further and make things right. Your feedback is very important to us, and we’ll be reviewing this carefully to ensure it doesn’t happen again.
Just got a electric snorer and it don’t…
Just got a electric snorer and it don’t even work feels cheap
August 1, 2025
Unprompted review
Reply from Flamin' Fitness
Hi Sydney, We're really sorry to hear that the electric snorer isn’t working as expected and that it feels disappointing in quality — that’s definitely not the experience we want for you.
Please reach out to our customer service team with your order number and, if possible, a photo or short video of the issue. We’ll be happy to look into this and offer a suitable solution, whether that's a replacement or further support.
Thank you for your feedback — we’re here to make things right.
Very disappointing
Item was ordered in May. To date it has never arrived and it took until the end of June for the company to agree to refund me. I would avoid purchasing from the company.
May 23, 2025
Reply from Flamin' Fitness
Hi Shirley, We’re very sorry to hear about your experience, and we completely understand your frustration.
Waiting that long for an item and having to chase a refund is not the level of service we aim to provide. We sincerely apologize for the inconvenience and delay in resolving this for you.
Your feedback is important and will be shared with our team to help improve our processes. Thank you for your patience, and again, we're sorry we let you down.
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Reply from Flamin' Fitness
Hi Jason, We're truly sorry to hear that the wrong sizes were sent and that the quality of the vests didn’t meet your expectations. That’s definitely not the experience we want for our customers.
Please reach out to our customer service team with your order number and photos of the items received, and we’ll work to resolve this for you as quickly as possible—whether through a replacement, exchange, or refund.
We appreciate your feedback and the opportunity to make things right.
Toe separation broke in a few days now…
Toe separation broke in a few days now they have broken so much no longer wearable..NOT good 😔
May 27, 2025
Reply from Flamin' Fitness
We're really sorry to hear this—that’s definitely not the quality we aim to deliver.
We completely understand how disappointing it is when something breaks after just a few days of use. Please reach out to our customer service team with your order number and a photo of the item, and we’ll be happy to look into a replacement or refund for you.
Thank you for bringing this to our attention—we want to make it right.
Cheap & nasty sliders with long delivery time
I wish I'd read all the other Trustpilot reviews before ordering a pair of comfort sliders! They were ordered on 30th May and arrived on 3rd July, well outside the guideline delivery times stated on the website. The sliders themselves are poor; narrow and vastly inferior to a pair my wife bought on Amazon for the same price. Based on my experience - and many others after reading the reviews on this site - I would not recommend Flamin Fitness.
July 3, 2025
Unprompted review
Reply from Flamin' Fitness
Thank you for your honest feedback—we're very sorry to hear that your experience didn’t meet expectations.
We sincerely apologize for the delayed delivery and that the sliders didn’t meet the level of comfort and quality you were hoping for. That’s certainly not the standard we strive to uphold.
Your comments have been shared with our team, and we take your experience—and those of others—seriously as we work to improve both product quality and delivery reliability. If there's anything we can still do to help resolve this for you, please don't hesitate to reach out to our customer service team with your order details.
We truly appreciate you giving us a try, even though we fell short this time.
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