Flamingos' Life Reviews 

Shoe quality of vegan shoes is very good. I have the burela bold and zero drop, sizing is very accurate, but I also know my exact foot size (which is not only length but also width- complaints from people about sizes running small probably buy narrow shoes and are then surprised they don’t fit. I used to work in an outdoor store selling shoes and this happens all the time because people have no clue about their actual 3d-size and the fact that their feet alter as they age)

The burela bold I’ve walked many many km on, had them for over two years and walk 12000 steps a day minimum. The vegan leather holds up very good and is breathable in summer, warm enough in winter.

Since I only wear zero drop shoes since over a year I also got the FL model, they do not disappoint. Walk very comfortably, also longer (22km) walks.

My partner got another model and returned them without any problem, so can’t say anything about the customer service being so bad as is spammed here.

Do find it sad that FlamingosLife decided to pay the meat industry for leftover leather and is calling it recovered leather. It was way more sympathetic when they deliberately only made vegan shoes.. now they even introduce models that are only available in leather, especially in the barefoot segment. That really feels like a wrong strategic turn in times like this.

Don't buy any items with them. They won't refund you automatically unless you threaten to escalate with legal action. At that point, you will get AI-written emails saying sorry. A business model based on people forgetting their demands: lots of marketing, products that are not as attractive in reality, betting on people not checking their bank accounts every 2 days

very bad quality, the shoes do not hold up at all. never have had a pair of shoes that fall apart so fast.. will never buy from them again.
also, when you send pictures of the default, basicaly straight out of the box as the sole came off after wearing just once, they do not consider it a real complaint, because the sole is stitched..

shoes are falling apart in about a month, what a shame (tried 2 different pairs over last year, never again)

barefoot works, but this quality is to be avoided

I’m incredibly surprised that such a nice brand has such poor customer service, or simply doesn’t care about its customers!!! I ordered my second pair of shoes from Flamingos, but I needed to return them because they didn’t fit as expected. First, I emailed them asking if I could exchange them for another pair. They never replied!!! So I decided to return them and get a refund instead. It’s been 15 days since the return arrived at their warehouse, and I still haven’t heard anything. Even worse, I received an automatic email that made it seem like they shipped another pair without my confirmation. After sending three more emails asking for clarification and getting no response, I’m writing this review so people are aware that things get really suspicious when you need to make a return. They simply don’t give a s# about your emails.I’ll update this review with the next chapters of my journey to get my money back. BE CAREFUL!!

Terrible customer service !!
I used to have a Flamingo Life pair of shoes 3 years ago and it was perfect so I ordered 2 new ones.
- One of the pair : the ink started to leak in the first few days, I emailed the customer service, they offered 20% back (which ended up false but 20€, which is not the same)
- Despite being the same size, the other pair (another model) was WAY TO BIG, so I asked for a return, receive a label and send it back. It's now been 4 WEEKS since the pair has been received in their warehouse. No sign of MY MONEY BACK. I emailed them 4 times already and they simply ignored any email. I will see what I can do with my bank to get my money back but i'm very pesimistic...

I recently bought a Wairoa model in EU37, size of which I normally wear from other brands, but this one runs a bit bigger. Personally it's not a problem as I wear all my sneakers with an insole for extra arch support, but be aware when ordering that they seem to run bigger and looser then you would normally expect.
The design and the materials are great, and I also hade no issue with the purchase process so overall I'm satisfied and would recommend, if you are looking for a nice vegan and sustainable EU brand.

I got the Ventura shoes which were supposed to be size 38 (they even say 24cm on the size label) but they're too small for me even though they state on their website that you should order your usual size. All my other shoes are 38 and my feet are 24cm so it's truly a mystery how their shoes can be too small for me. I even took out the soles of the shoes to check the size of them and they fit my feet perfectly: it's the shoes themselves that are small.

The quality seems great and the design is nice but having their own sizing without a proper size table to show their measurements and not even mentioning that the EU sizing runs small is a HUGE minus for an online shop.

I am a little surprised about the negative ratings and opinions. Maybe I was just lucky but my experience with Flamingo's Life was great. After searching for good vegan sneakers I found the right brand for me. Currently I am on my third pair.

Once there was an issue with the quality of the sneakers. I contacted the customer support and they sent me a brand new pair right away.

My feet are very happy with the Zero drop sneakers from Flamingos Life. The size is perfect, I love the wide toe box, and I also love the colour (Rusty) that goes with everything. The sole is very flexible but thicker than other barefoot shoes brands, which actually provides to my feet a greater comfort particularly on cobblestone streets of Brussels. And the Flamingos Life's service is great with a shipment conform to the given information in preorder.

Terrible customer service. I received the wrong size / pair of shoes. I don’t think I made the mistake myself but that’s on me anyways as I didn’t check the email receipt so I could’ve spotted this sooner. However, I’ve now been trying to return the shoes and getting no response from them at all. Filled out the form online and also tried emailing them. Nothing.

I bought sneakers on their website. It turns out the printed logo on the shoes comes right off when protective spray or even water is applied to them. I've contacted the company 5 days ago for a refund but they have not responded. Avoid.

This was my first purchase, placed on 12.12.2025, with delivery to Portugal and the reassuring note that the goods would arrive before Christmas. Today is 24.12.2025, and I have neither received the package nor obtained any meaningful resolution.

I contacted Flamingo’s Life customer support three times. The first response I received was vague and unhelpful, essentially limited to “please wait”, without any concrete information or solution. The following two attempts were met with complete silence. Apparently, once patience is requested, further communication is no longer considered necessary.

The courier selected by the company is also completely unreachable — no phone contact and no email replies — leaving the customer with no way to track or resolve the issue.

It is extremely disappointing to spend a considerable amount of money on a product marketed with high expectations, only to be left feeling misled. Especially at this time of year, when delivery promises matter.

I would strongly advise potential customers not to be swayed by the nice designs and polished marketing campaigns. Promises of delivery appear to be just that — promises. What you are more likely to receive instead is stress, frustration, and the unpleasant feeling of being ignored after your money is taken.

A very disappointing and deceptive experience.

SHOCKING CUSTOMER SERVICE DO NOT BUY.
I bought shoes from this company. They were much larger than listed, I since requested to return and the company has ignored my emails and returns form on four occasions.

Great design, but extremely frustrating warranty experience.

I bought Flamingos Life shoes via an authorised retailer. After a defect appeared quickly, I contacted both the brand and the store. Flamingos Life acknowledged the issue but refused to handle it because it wasn’t bought on their own webshop. The retailer went completely silent despite repeated contact attempts.

Months later, I’m still without replacement or refund. This level of after-sales support seriously damages my trust in the brand.

Editing my review because the company has done a complete turnaround and is now happily selling leather. I guess that they were on board with veganism when it was "trending". Our planet is still burning and animal agriculture is fuelling it. So freaking unethical.

Beautiful shoes. Super stylish and well made. We have been looking for vegan shoes in the style of the Adidas Gazelle or Tiger sneaker forever and found an even more beautiful shoe. Shipping from Spain to Canada was quick and all duties are included.

I've aleady ordered Flamingo's Life sneakers several times: 2 for myself, 2 for my daughter and 1 for my husband. I find their quality and design great, plus the shoes are very comfortable even for my wider feet.
I cannot understand the negative reviews - I've always had great experience with the delivery and customer service. Once I had to send a pair back and the reply and refund took a bit longer than with big e-commerce platforms, but I think it's worth the wait.

I have ordered a pair or WAIROA in black from this company, the size and fit is weird, so I am trying to return them. You need to request online to return before you can ship them, which is a very strange and annoying process as they don't get back to you. Please sort out your customer service.

I was pretty excited to find this company, and everything they stand for. Everything was great with the online purchase from their website, and shipping was fast (even down to little old New Zealand). The fit of the Stadion was great, and shoes comfortable. Unfortunately the upper started to split along the stitching at the front pretty much immediately. Flamingos' Life sent a replacement (different colour) straight away with great customer service. However, the replacement pair did exactly the same thing after a couple of weeks! I got a store credit this time, and have just received the third replacement. So I've taken one star off for each time the shoes have had to be replaced due to the fault.

Never again, money down the drain
Sizing is incorrect - website says size uk 7 is equivalent to 41 EU so I ordered this and it’s way too big
Uncomfortable - weird fit and very uncomfortable
- ugly - i bought burela bold panna and in reality they are all white. You don’t see the cream coloured bits
- ridiculous returns process - made it impossible for me to retirn the item.