Flapjackery Reviews 

96
TrustScore 3.5 out of 5

3.5

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Rated 4 out of 5 stars

Ordered a build your own box of 8 flapjacks. Arrived well packaged and on time. I couldn't find use by/eat by dates on any of the items, so after contacting flapjackery, I was told these... See more

Rated 2 out of 5 stars

Went to the store in Lyme Regis today and had two ice cream flapjackerys served by a very nice lady. Didn't notice any pricing info - it certainly wasn't prominent. One scoop of ice cream and a few sp... See more

Rated 5 out of 5 stars

Came to visit Lyme Regis and came across the flapjack shop! Brought some millionaire flapjacks got them home my son ate them all! So I visited against the next day as I was staying not far and purchas... See more

Rated 1 out of 5 stars

First purchase!! Bought 2 x vegan gluten free packs - 4 in each. £50! But thought these must be superb - and it was for an office treat. Delivery was late, customer service was absent, rude reply when... See more

Company details

  1. Bakery

Written by the company

We take the humble oat & raise it to a luxury level by adding top quality locally sourced ingredients to create our range of outstanding handmade flapjacks


Contact info

3.5

Average

TrustScore 3.5 out of 5

96 reviews

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3.5

All reviews

(96)

23 reviews in the last 12 months

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Rated 1 out of 5 stars

Bloody awful!

Visited their St Ives shop. Had the chocolate orange flapjack. It was absolutely awful. Dry, poor tasting with a thick slab of topping that was suppose to be chocolate orange.

It tasted nothing like a flapjack. How these guys are getting reviews that state they are the best flapjacks ever tasted baffles me. I don't buy in to the award winning tag. Awards mean nothing.

I think we paid £4-4.50 for it. My wife and I had a bite each and then put it where it belongs, that being, in the bin.

Flapjackery doesn't come close to producing quality flapjacks.

November 25, 2022
Unprompted review
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Reply from Flapjackery

Dear John,
Thank you for taking the trouble to leave a review following your recent visit to our St Ives store.
We are disappointed that you did not find our popular chocolate orange flapjack to your liking. It is a product we are proud of, along with our extensive range of handmade flapjacks. We use only British oats, locally sourced quality ingredients, fairtrade brown sugar and real butter throughout our range.
We are sorry that you did not enjoy your flapjack on this occasion. We happily take all feedback constructively and look forward to having you revisit one of our shops soon to try something more to your liking.
Regards, the Flapjackery Team.


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Rated 5 out of 5 stars

Best ever flapjack

Just visited Flapjackary in Wells. What a find - apple and blackberry topped with yogurt was absolutely delicious.
I will be paying another visit soon as despite the cost the produce was well worth it. 👍👍👍👍
Richard Palmer
North Somerset

October 26, 2023
Unprompted review
Rated 5 out of 5 stars

The Flapjacks are truly delicious

The Flapjacks are truly delicious, great selection of flavours and I'm a big fan of the salted caramel, the fudge and the millionaire ones, tbh I've tried rather a lot of them now and have enjoyed them all and will more than likely order more as I've been to the shop in Tavistock a couple of times as well.

September 5, 2023
Unprompted review
Rated 1 out of 5 stars

Very Disappointed

I always buy some flapjacks from flapjackery at the frampton country fair, But very disappointed this year not their normal quality very dry and dare I say almost stale! Not great from a company that usually produces a quality product?

September 10, 2023
Unprompted review
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Rated 5 out of 5 stars

Products excellent beautifully…

Products excellent beautifully presented and absolutely delicious. The customer service is second to none, there was an issue with delivery,
totally down to delivery company and Flapjackery could not have done more to resolve promptly and efficiently to ensure we could enjoy delicious treats as ordered. Excellent five stars all round.

September 4, 2023
Unprompted review
Rated 5 out of 5 stars

Rapid delivery,very well packed

Rapid delivery,very well packed, arrived in perfect condition. The giant flapjacks are a generous serving for two people to share. Still eating them, so far they’ve all been great with the exception of the summer fruits flapjack which was okay but nowhere near as delicious as the others I chose. We especially love the caramel latte version.Definitely products which we’ll order again ( might need extra caramel lattes!)

May 4, 2023
Unprompted review
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Rated 5 out of 5 stars

Flapjackery were brilliant!

Flapjackery.co.uk were brilliant to deal with. I sent their giant flapjacks as a gift to some people I wanted to thank and all 3 recipients were beyond excited by the well packaged surprise they received in the mail! They tasted incredible apparently! Flapjackery went above and beyond for me as well with cards.

I now want to buy some for myself!

February 28, 2023
Unprompted review
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Rated 5 out of 5 stars

Christmas present🎄

This is the second time I have purchased the Christmas flapjacks for my partner and, yet again, he is not disappointed! Thank you for these yummy gluten free flapjacks!😊

December 26, 2022
Unprompted review
Rated 4 out of 5 stars

Very good, but are they good enough to justify the price?

We first bought some from a market whilst on holiday quite a few years ago and they’ve been an easy gift for ourselves and others ever since.

They are perhaps a little less show-stoppingly amazing now than in the early years, which you’d probably expect as the business has become more commercialised - although they’re still very good as flapjacks go.

Some reviews here say the postage is a bit steep, but I remember when they used a lower cost carrier and can definitely say that paying a couple of quid extra is well worth it for getting the order through in one piece.

November 1, 2022
Unprompted review
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Rated 4 out of 5 stars

Nice flapjacks, freshness an issue and crazy postage and

Ok, I've been reading these reviews. I personally find these flapjacks very tasty. As for price you will decide if they are worth the money £4.80 per flapjack before you buy. I first came across them at the Ride London event and as a cyclist its the perfect fuel for a good ride. My major issue however the freshness, they claim that when stored in a cool and dry place they will stay fresh for 2 months, this is rubbish. I ordered a large quantity to get free postage and they didn't last anywhere near what was claimed and ended up having to throw them out. I do think the postage is far too high and this will have and will continue to put people off buying from them. I use DPD (their courier) for my business any know they are charging far more than it costs them. I do want to reiterate I think the flapjacks are very tasty.

September 26, 2022
Unprompted review
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Reply from Flapjackery

thank you for taking the trouble to write a review - we're glad you enjoy our flapjacks.
Couple of points - we charge £4.20 a piece (£4.00 multibuy) and claim two months as our longest shelf life (all information on our website), also we don't add anything onto the courier charges - sadly for us our products are very heavy which puts us in the more expensive bracket.
Thank you again for saying you enjoy our flapjacks.
kind regards
Flapjackery

Rated 2 out of 5 stars

Awful.

Live in Plymouth,near where the flapjackery shop is.Ordered about maybe 6 months ago and had a box of 3 sent.They we’re beautiful.A few days ago,thought I’d treat myself and the family.They arrived yesterday,a box of 6 giant ones.They we’re tasteless.Bland,dry and not moist whatsoever.We we’re all really disappointed.Definitely won’t be buying from them again.

September 21, 2022
Unprompted review

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