Flashbay Reviews 

1,141
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently highlight the exceptional quality of the items received, noting that everything matches their exact expectations, wonderful colors, and custom designs. Consumers also praise the incredible speed of the delivery service, stating that packages arrive right on time, safely wrapped, and ready to use. Buyers are very happy with the friendly communication, helpful attitude, and professional assistance offered by the customer support team throughout the journey. Some people were satisfied with receiving helpful product samples beforehand, making the entire ordering and purchasing process completely smooth, easy, and reliable.

What people talk about most

Product

Users describe positive interactions with product, consistently expressing satisfaction with the high quality... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that orders arrived very... See more

Quality

Consumers find quality to be positive, highlighting that the items delivered are of excellent standard and... See more

Staff

People report positive experiences with staff, frequently highlighting the friendly approach, helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything works smoothly and efficiently — from the first contact through the website to quick, timely communication with a real person (as opposed to all those AI bots and automated emails). I recei... See more

Company replied

Rated 5 out of 5 stars

I was impressed by the great and fast communication. It was the best experience I’ve had with promotional products. The Flashbay team prepared several examples of the products with our logo, which was... See more

Company replied

Rated 5 out of 5 stars

First of all, I really appreciate the fast and helpful communication. Secondly, the design turned out great, even though we only provided our logo from a screenshot. And finally, the delivery was impr... See more

Company replied

Rated 5 out of 5 stars

Very fast communication and perfect approach of our KAM who was Angelo. I asked them for samples and next day they were delivered- all for free, amazing experience. Our company order was complete... See more

Company replied


Company details

  1. Promotional Item Store
  2. also in
  3. Drives and Storage Service
  4. Gift Shop

About Flashbay

Written by the company

Flashbay, přední světový výrobce propagačních USB disků, splňuje veškeré požadavky klientů - nabízí, jak bezkonkurenční ceny, tak rychlý a efektivní zákaznický servis.

V naší nabídce naleznete široké spektrum modelů, kapacit a různých možností aplikace loga.

Společnost Flashbay si zakládá na šetrném přístupu k životnímu prostředí používáním recyklovaných materiálů a dosažení statusu carbon neutral v roce 2008 pro naší továrnu a Londýnskou kancelář.

Proč volit Flashbay?


Chci nabídku

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,141)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great experience

We decided to order Flashbay products as Christmas gifts to our employees and were greatly satisfied with the quality of the product and the overall approach of the sales department support. I would like to especially thank Lee Ronghua, the Sales Group Leader who was patient with all of our requests, communicated transparently and always answered quickly. I really appreciated all the help and also the willingness to try to push the delivery time so we could gift our employees at the selected time. This is definitely not the last time we have collaborated with Flashbay!

December 15, 2022
Flashbay logo

Reply from Flashbay

Dear Customer,

Thank you for the glowing review! Lee is a valued team member, and he will be delighted to know you are satisfied with his work and customer service. We appreciate your business and look forward to working with you next time.

Kind Regards,

Flashbay Team.

Rated 5 out of 5 stars

smart and quick company

smart and quick company , delivery fast, comuncation good

December 15, 2022
Flashbay logo

Reply from Flashbay

Dear Customer,

Thank you for your excellent feedback. We pride ourselves on the efficiency of our services so it’s great to hear how quickly everything came together for you. Thank you for trusting Flashbay.

Warm Regards,

Flashbay Team.

Rated 5 out of 5 stars

Great job!!!

Speed, reliability, a great attitude.

December 13, 2022
Flashbay logo

Reply from Flashbay

Dear Customer,

Thank you for taking the time to provide the positive feedback on our service on your recent order and we look forward to helping you again in the future.

Warm Regards,

Flashbay Team.

Rated 5 out of 5 stars

Everything was so fast

Everything was so fast. From design proposal for delivery. I am satisfied.

December 4, 2022
Flashbay logo

Reply from Flashbay

Dear Customer,

Thank you for your great feedback. We pride ourselves on the efficiency of our services so it’s great to hear how quickly everything came together for you. Looking forward to the next time we work together.

Many Thanks,

Flashbay Team.

Rated 5 out of 5 stars

Amazing!

Great and fast communiction with Rita!
The prodcuts were exactly how we exptected.
Good quality and design.
Fast delivery.

December 1, 2022
Flashbay logo

Reply from Flashbay

Dear Kamila,

Great to hear that you are happy with the final turnout! Rita is a valued team member, and she will be delighted to know you are satisfied with her work and customer service. We look forward to working with you again in the future.

Warm Regards,

Flashbay Team.

Rated 5 out of 5 stars

Speed and truth

Communication was very fast and pleasant. The same with product designs, prints and delivery. I always got a quick response and that was very important to us. The resulting products and printing really look as we agreed.
Special thanks to Lee Ronghua for communication.

November 30, 2022
Flashbay logo

Reply from Flashbay

Dear Lucie,

Thank you for your excellent feedback. We are really glad that you are happy with the product and the service that you received. We hope to hear from you again should the requirement arise.

Kind Regards,

Flashbay Team.

Rated 5 out of 5 stars

Rita Xue

Rita Xue - account manager did really great service. She was helpful and willing to make new disc designs. We would like to thank her again for her work. The USB drives look perfect.

November 28, 2022
Flashbay logo

Reply from Flashbay

Dear Customer,

Thank you for your kind comment. Rita is a valued team member, and she will be delighted to know you are satisfied with her work and customer service. We hope to hear from you again should the requirement arise.

Warm Regards,

Flashbay Team.

Rated 5 out of 5 stars

Good cooperation

Easy communication, high quality product, fast delivery.

November 24, 2022
Flashbay logo

Reply from Flashbay

Dear Customer,

Thank you for your great feedback. We are really glad that you are happy with the product and the service that you received. We hope to hear from you again should the requirement arise.

Kind Regards,

Flashbay Team.

Rated 5 out of 5 stars

The bags look very good indeed

The bags look very good indeed - the material is strong and the logo is placed correctly on both sides. Thank you very much for your fast support, our customers will be satisfied :-)

November 24, 2022
Flashbay logo

Reply from Flashbay

Dear Jakub,

Thank you for your excellent feedback. Great to hear that you are happy with the final turnout and we look forward to working with you again in the future.

Kind Regards,

Flashbay Team.

Rated 5 out of 5 stars

Great communication with Tiffany and…

Great communication with Tiffany and all design modifications were made immediately.

November 22, 2022
Flashbay logo

Reply from Flashbay

Dear Petr,

Thanks very much for your positive feedback. Tiffany is a valued team member, and she will be delighted to know you are satisfied with her work and customer service. We look forward to working with you again in the future.

Kind Regards,

Flashbay Team.

Rated 5 out of 5 stars

everything was super

November 22, 2022
Flashbay logo

Reply from Flashbay

Dear Iva,

Thank you for taking the time to provide positive feedback on your recent order and we look forward to helping you again in the future. Thank you for trusting Flashbay.

Many Thanks,

Flashbay Team.

Rated 5 out of 5 stars

Fantastic communication speed

Fantastic communication speed, very pleasant communication. Everything was in the best order.

November 21, 2022
Flashbay logo

Reply from Flashbay

Dear Customer,

Thank you for taking the time to provide the positive feedback on our service on your recent order and we look forward to helping you again in the future.

Warm Regards,

Flashbay Team.

Rated 5 out of 5 stars

Perfect work

Perfect work - fast delivery, good conditions ..

November 15, 2022
Flashbay logo

Reply from Flashbay

Dear Customer,

Many thanks for the kind review and we're delighted to hear you're happy with the product. Thank you for your business. Please let us know if we can assist you any further.

Many Thanks,

Flashbay Team.

Rated 5 out of 5 stars

Rita Xue

Very good communication with Miss Rita Xue. She was very helpful and fast in communication.

November 8, 2022
Flashbay logo

Reply from Flashbay

Dear Anna,

Thank you for the glowing review! Rita is a valued team member, and she will be delighted to know you are satisfied with her work and customer service. Thank you kindly for your business. Please let us know if we can assist you any further.

Warm Regards,

Flashbay Team.

Rated 5 out of 5 stars

great product

great product, perfect service + communication + fast delivery

October 27, 2022
Flashbay logo

Reply from Flashbay

Dear Olga

Thank you for your kind feedback! It's great to hear that you have found our service swift and enjoyed the quality of our products. We look forward to working with you again in the future.

Kind Regards,

Flashbay Team.

Rated 5 out of 5 stars

Company USB drives

Very professional approach by Lee who was handling our order. He provided all needed information, fast communication and great execution of the product. Was our first order so we had more questions but everything was answered well and fast. Can't wait for another order. Really can only recommend!

October 17, 2022
Flashbay logo

Reply from Flashbay

Dear Customer,

Thank you for your excellent feedback. Lee is a valued team member, and he will be delighted to know you are satisfied with his work and customer service. Looking forward to the next time we work together.

Kind Regards,

Flashbay Team.

Rated 5 out of 5 stars

They sent us two boxes of samples for…

They sent us two boxes of samples for free at first.
We ordered wireless chargers and usb flash drives.
Excellent communication, fast delivery.

September 15, 2022
Flashbay logo

Reply from Flashbay

Dear Michela,

Thanks very much for your positive feedback. We pride ourselves on the efficiency of our services so it’s great to hear how quickly everything came together for you. Thank you for trusting Flashbay.

Many Thanks,

Flashbay Team.

Rated 5 out of 5 stars

It is great

It is all right
Great communication with Tiffany Qiu

September 14, 2022
Flashbay logo

Reply from Flashbay

Dear Kristina,

Thank you for taking the time to provide the positive feedback on our service on your recent order and we look forward to helping you again in the future.

Many Thanks,

Flashbay Team.

Rated 5 out of 5 stars

The products we ordered were excellent…

The products we ordered were excellent quality, the final product was exactly the same that we ordered. It was a very pleasant experience to communicate with Manni Yang who was keen to ensure our maximum satisfaction with the product and raise the overall costumer experience.

September 20, 2022
Flashbay logo

Reply from Flashbay

Dear Anett,

Thank you for your kind comment. Manni is a valued team member, and she will be delighted to know you are satisfied with her work and customer service. We look forward to working with you again in the future.

Kind Regards,

Flashbay Team.

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