Hannah was just phenomenal. Her communication was prompt and detailed. She found alternate flights for us mid Middle East crisis, not only at a very respectable price (particularly compared to earlier... See more
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The only travel agency in Australia with a service guarantee
Level 7/99 Gawler Pl, 5000, Adelaide, Australia
We have used twice now and their service is exceptional. Will remain our first choice for international travel

Reply from Flat Beds
After initial doubts regarding using a new platform, my doubts were eased with the professional manner that Flat Beds conducted every step of the booking process.
Special thanks to Hannah for timely responses and feedback to my queries.

Reply from Flat Beds
Hannah Longbottom has been a stellar help to find suitable flights and help us change them in the whole Gulf War catastrophe.
The entire experience was stressful but she found solutions quickly and professionally and saved our trip for us.
Highly recommended to anyone

Reply from Flat Beds
Excellent communication and fantastic personalised service and always get great deals.

Reply from Flat Beds
We had a fantastic experience with Flat Beds, especially working with Madeleine. She helped us navigate the complexities of booking international flights with our two small dogs, which was no easy task. Madeleine was incredibly efficient, responsive, and secured us great tickets at a very competitive price. Her knowledge and support made the whole process feel smooth and stress-free. We’re so grateful for her help and would highly recommend both Madeleine and Flat Beds to anyone planning travel.

Reply from Flat Beds
Communication was great and very prompt. Becky did a fantastic job securing us seats quickly on a flight that did not go over the Middle East. If we hadn't got these seats we wouldn't be going away. Could not recommend more highly.

Reply from Flat Beds
Kate was absolutely incredible to help us finding (hopefully) suitable flights to northern Europe!

Reply from Flat Beds
Lianne worked efficiently under extreme pressure after our Qatar flight was cancelled due to the Iran war and secured a fantastic alternative flight that was safe and certain. It was nothing short of miraculous.

Reply from Flat Beds
Fabulous service - fast to respond with useful
options and costs, with further pros/cons provided for each option. Highly recommend

Reply from Flat Beds
Fabulous service -with a smile
Very patient and thorough

Reply from Flat Beds

Reply from Flat Beds
Great deals and super efficient responses to enquires. Bookings were completed efficiently. Couldn’t rate highly enough.

Reply from Flat Beds
Alex was prompt and understood exactly what we needed

Reply from Flat Beds
Such knowledge of prices and airlines
, and care of us as customers is truly appreciated .
Thank you

Reply from Flat Beds
The process was seamless.
I gave Sarah our itinerary and budget, and she did all the rest

Reply from Flat Beds
Lianne is brilliant. Each time I reach out to her she is super responsive and comes up with great solutions for my needs. She really knows her stuff and keeps an eye on costs.

Reply from Flat Beds
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