Flensted Mobiles Reviews 9

TrustScore 4 out of 5

4.1

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Company details

  1. Handicraft

Written by the company

Flensted Mobiles creates handmade mobiles and has been doing so since 1953. The Flensted family has practiced the art of making mobiles for three generations. Each mobile is handmade in Denmark with precision and care by our skilled homeworkers spread across Funen – the island of H.C. Andersen. Our aim is to bring movement and balance into homes all over the world.


Contact info

4.1

Great

TrustScore 4 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

High quality items and service

I’ve been a fan of Flensted Mobiles for many years, and now have three beautiful mobiles in my collection! I simply love their designs, the quality of the products and exemplary customer service.

April 4, 2026
Unprompted review
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Reply from Flensted Mobiles

Dear Neli,
How sweet of you to write us such a lovely review :) Should you ever have any questions, please don't hesitate to reach out.
Warm wishes,
Team Flensted

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Rated 5 out of 5 stars

We are currently selecting a few…Absolutely wonderful — highly recommended 🖤

We are currently selecting a few mobiles for the store ✨
But in our private collection, we also have pieces from 30–40 years ago — and they still bring so much joy every single day.
We decorate our home with them during the holidays, but honestly, they are beautiful all year round.
Timeless, delicate, and truly special.
Absolutely wonderful — highly recommended 🖤

May 18, 2026
Unprompted review
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Reply from Flensted Mobiles

Dear Magdalena,
So kind of you to write this review - thank you! And wonderful to hear that you have mobiles that are now +30 years :) This is what we aim for; creating movement and balance that will be able to follow you for a very long time :) Should you have any questions whatsoever, you know where to find us :)
Warm wishes,
Team Flensted

Rated 5 out of 5 stars

Beautifully crafted mobiles that bring warmth, movement, and personality to every room

I genuinely can’t say enough lovely things about these mobiles. I now have four in the house which I’ve collected over a number of years, and just got the most recent one which came with exceptional, personalised service as this company really values its customers.

The mobiles hang so beautifully and lightly, always seeming to sway just slightly, which gives such a calming feeling to the room. Somehow, they completely transform empty or forgotten corners and make them feel full of personality and warmth. Even in some of our more boring rooms, a Flensted Mobile instantly brings the space to life and adds such a sophisticated, artistic feel.

The craftsmanship within each piece is incredible. I honestly don’t know how something so delicate can be so carefully constructed - every piece feels thoughtfully made and despite how intricate they are, they never seem to tangle. The colours are vibrant, the designs are playful and elegant at the same time, and choosing between them is pretty impossible because I love them all!

They are more than just decorations, they genuinely make me happy every time I look at them. There’s something so calming and joyful about seeing them gently moving in the corner of a room. They really do feel like hanging pieces of art, and somehow even the air around them feels more sophisticated.

They make beautiful, thoughtful gifts for others (but in my case, just for me)! I feel all warm and fuzzy inside just looking at them ☺️

May 16, 2026
Unprompted review
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Reply from Flensted Mobiles

Dear Alison,
How it warms us to the core to read your review. In all honesty we are a bit lost for words :) Eternally grateful and at your service, should you ever need another mobile or help with the ones you have :)
We send you our warmest wishes,
Team Flensted

Rated 5 out of 5 stars

Beautiful products & excellent service

I absolutely love my Flensted Mobiles. They are beautiful pieces of art, simple yet elegant, and just adding that little extra magic in my home. The customer service was also amazing. They were so helpful and it was clear to me from the very beginning, how much they care about their products. This is Danish Design at its best.

March 21, 2026
Unprompted review
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Reply from Flensted Mobiles

Dear Yuki,
Thank you so much for leaving such lovely words for us to read. We cannot express how much it matters to us. If you should ever have any questions, we'd love to hear from you again :)
Warm wishes,
Team Flensted

Rated 2 out of 5 stars

Complaint

Recently, I purchased the Flensted Mobile --Scandinavian Swans, and to say I was disappointed in the purchase would be an understatement. Firstly, the hanging wires were all tangled when I opened the box, which took me nearly an hour to untangle. One of the swan’s light paper wing/body was tore. I contacted the company seeking advice on what material would be best to repair the tear.
The customer service provided was diabolical. The person had the most condescending, dismissive attitude and excelled in insisting the swan was not torn instead of taking responsibility for the poor workmanship.
After six email exchanges, which included personal, unrelated questions from the company, I still have not been advised on how to repair the fault.
The product is substandard, and I would not recommend this company to anyone.
KB

May 8, 2026
Unprompted review
Flensted Mobiles logo

Reply from Flensted Mobiles

Dear KB,
Your review was expected as you mentioned this two times in the correspondence as we tried to help you.
We are still very sorry to hear that you are feeling this way.
You have written to us, that the mobile was “torn”, ie. “broken”.
However, as we have tried to explain to you several times, the photos you have sent us, show us that the mobile is exactly as it is designed = no torn pieces.
We have made a manual specifically for you and sent it to you to explain that the mobile is as it is supposed to be.
From the beginning of our correspondence, we have tried to help you, and also tried to set up a phone meeting, as these things are sometimes much easier to understand when we talk together, but you have declined this offer.
We would absolutely love to help you further via phone or video call. Just let us know.
Best wishes,
Flensted Mobiles

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