Fletcher Payne Mortgage Services Ltd Reviews 

25
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We have repeatedly used Stacey for all of our mortgage advise, this year she found and switched our rate in record time. Stacey goes above and beyond to help and it’s really appreciated each and every... See more

Rated 5 out of 5 stars

Stacey helped us source the best product at very short notice when things happened unexpectedly fast for us! Stacey offered support and guidance at every stage of the process and could not have been m... See more

Company replied

Rated 5 out of 5 stars

Stacey was an incredible support for us throughout the mortgage process. She broke down every daunting aspect into terms we could easily understand, which made a huge difference. She patiently walked... See more

Company replied

Rated 5 out of 5 stars

Stacey Fletcher is (in my opinion)THE BEST Financial Advisor that you will find ANYWHERE.Im not going to lie,my Mortgage Application was ridiculously complicated & I wanted to give up many times, bu... See more

Company replied

Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Insurance Broker

Written by the company

Fletcher Payne Mortgage Services, located in the countryside of Chichester, West Sussex we offer expert mortgage advice throughout the UK, with a combined experience of over 30 years in the mortgage industry, we're well-equipped to find you the ideal mortgage that fits your unique needs and circumstances. We'll lend an ear to your story and deliver a perfectly tailored mortgage just for you, our remote service is available 7 days a week and in the evenings so we are always available when you need us!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

25 reviews

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4.7

All reviews

(25)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Many Thanks Again To Stacey!

We have repeatedly used Stacey for all of our mortgage advise, this year she found and switched our rate in record time. Stacey goes above and beyond to help and it’s really appreciated each and every time!

June 30, 2026
Unprompted review
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Rated 5 out of 5 stars

Professional and customer focused

Stacey is amazing - professional and customer focused. Every interaction was easy and I felt in safe hands.
Stacey is really a great find. I was introduced by a friend and it was without doubt the best recommendation! Thanks Stacey - you're the best!

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Superb service from start to finish.

Stacey Fletcher helped us navigate the complicated process of buying our first house and made it simple to understand. Always available to provide answers to any queries. Would recommend to anyone. Thanks for all your help.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Stacey is fantastic and gives honest valuable advice. I have used Stacey a few times and she always finds the best for me. Highly recommended!

August 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Lisa has helped me with my mortgage and…

Lisa has helped me with my mortgage and two remortgages. She has also been really helpful and handholding a first time buyer that I know as well. Lisa is both patient and helpful. Never shy of putting in the extra effort even if it is a rework for 0.1% better rate.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

3rd time using and same excellent service

This is the 3rd time I have used Stacey and her company to sort out my mortgage renewal and as always was excellent service ! Stacey went above and beyond on my latest remortgage and provided me with multiple variations as things kept changing my side. The rates I received are much lower than I would have received when looking directly with same providers.

I would highly recommend if you are looking for a broker to contact Fletcher Payne you won’t be disappointed.

May 9, 2025
Unprompted review
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Rated 5 out of 5 stars

10/10 service! Highly Recommend

Pleasure dealing with Stacey on a recent refinance of a BTL property. Service and support was 10/10 from start to finish, quick and clear communication. I will be sure to use FletcherPayne for all mortgage broker advice and needs in the future.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

5 star mortgage advice

A few years ago, a friend recommended I reach out to Stacey for mortgage advice. At the time, we weren’t quite ready to move forward, but fast forward to today and we’re in a much better position—and I’m so glad we went back to her. From the very beginning, Stacey has been incredibly helpful, guiding us through the entire process with clear, honest advice and always keeping us updated. As first-time buyers, we had a lot of questions, but Stacey made everything simple and easy to understand. She worked hard to find us the best deal on the market, and we genuinely felt supported every step of the way. I couldn’t recommend her more highly to anyone looking for a mortgage or trustworthy financial advice.

April 21, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

As a first time time buyer in the UK, Stacey was extremely helpful in arranging my mortgage, always explaining every step to me and making the process easy. I would highly recommend. Thanks Stacey!

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Remortgage

Stacey recently took care of my re-mortgage for me. She has been brilliant throughout with quick responses to all my questions. I would not hesitate to recommend their services! 5*
Thank you!

February 25, 2025
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Rated 5 out of 5 stars

Highly recommend

I was recommended Fletcher Payne Mortgage services Ltd by a friend who spoke so highly of the service she received. I am so grateful she did, Lisa has been absolutely amazing from start to finish! As first time buyers we had little knowledge of mortgages and Lisa provided us with all the knowledge we would need to make informed choices through the entire process, answering all our questions, and always going the extra mile to ensure we understood. Lisa honestly goes above and beyond to provide the most exceptional service and has so much experience we felt at ease through the entire process. We are so impressed with the entire experience that when the time comes we will definitely be back to re mortgage. We cannot recommend this company enough for being by our side every step of the way. A big thank you from us for making the experience of buying our first home feel so calm and easy.

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

So glad someone recommended Stacey to…

So glad someone recommended Stacey to me. Stacey has been amazing and helped me so much with getting my mortgage. I'd give Stacey 10 out of 10 if I could. Would 100% recommend her to all of my friends and family and will certainly be using her when I remortgage.

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

Stacey has been so helpful with…

Stacey has been so helpful with remortgaging my property always on hand to help with my questions & made things really easy for me. Would highly recommend!

December 19, 2024
Unprompted review
Fletcher Payne Mortgage Services Ltd logo

Reply from Fletcher Payne Mortgage Services Ltd

Always a pleasure! :)

Rated 5 out of 5 stars

Brilliant

Brilliant, really helpful would definitely recommend

November 20, 2024
Unprompted review
Fletcher Payne Mortgage Services Ltd logo

Reply from Fletcher Payne Mortgage Services Ltd

Thank you! :)

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Rated 5 out of 5 stars

Stacey was amazing

Stacey was amazing when I was going through the process of buying my first home! Nothing was ever too much and she was there at any time of day to help me with any questions and just in general support. I would highly recommend her!

May 25, 2024
Unprompted review
Rated 5 out of 5 stars

Stacey was an incredible support for us…

Stacey was an incredible support for us throughout the mortgage process. She broke down every daunting aspect into terms we could easily understand, which made a huge difference. She patiently walked us through each step, and I truly couldn’t have asked for a better person to guide us. Her help made this overwhelming experience so much more manageable, and we’re really grateful for everything she did for us

November 30, 2024
Unprompted review
Fletcher Payne Mortgage Services Ltd logo

Reply from Fletcher Payne Mortgage Services Ltd

more than happy to help, so pleased we made the process smooth for you, we wish you all the best in your new home!

Rated 5 out of 5 stars

Honest and Quick

I love using Stacey, this is the 4th mortgage she has sorted for me.

She is always quick, on the ball and honest about the whole process.

She has always got us what we needed.

Thank you FletcherPayne

December 17, 2024
Unprompted review

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