Item was delivered freight-damaged. It was accepted in perfect condition by the driver and, when delivered, it had suffered a hit to the top of the soda fountain damaging the entire upper portion of... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Never failed, Hector and Peter have been of great help when traveling with my heavy equipment. Always in communication and the rates are unbeatable. Have been using them for years already and I keep g... See more
Company replied
Once again Mike De La Fuente at Fletes got my equipment moved for the best price and least hassle. Communication on this load continued to hit the high bar Mike had previously established on other lo... See more
Company replied
Outstanding daily communication. Quick ship, safe, and driver seemed very responsible. I will definitely use again!
Company details
Written by the company
Logistic company located in the United States of America offering services of transportation in north American and central America, specialize in the transportation for vehicles, general equipment, house hold items, farm and construction equipment. This company offers our customers use the best options to transport and accommodate their belongings in a safe and reliable transportation.
Contact info
125 Prince Albert St, 94954, Petaluma, United States
- (855)-460-8001
- transportation@fletesusa.com
- fletesusa.com
4.7
Excellent
68 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great communication
Mike is always helpful in arranging transport of my equipment. He communicates well and is very thorough. We have used his company for several loads and would recommend without hesitation.
January 22, 2026
Unprompted review
Reply from Fletes USA
¡Muchas gracias por compartir tu experiencia! Nos alegra saber que Mike ha sido de gran apoyo en la coordinación de tus transportes y que valoras su comunicación y atención al detalle. Agradecemos mucho tu confianza en nosotros para múltiples cargas y tu recomendación.
Advertisement
FLETES is my go to for immediate needs…
FLETES is my go to for immediate needs and successful service every time. I couldn’t ask for a more professional and honest company. I work with Joshua.
December 17, 2025
Reply from Fletes USA
Thank you very much for your trust and kind words! We’re happy to know that FLETES is your go-to company and that you’ve consistently had successful experiences with our service. Joshua and our entire team are committed to providing professional, honest, and efficient service every time.
Illinois to Arkansas
The driver was great. Very helpful and respectful and polite and courteous. On the other hand the broker was very very poor on communication and didn't seem like he really didn't know what he was doing
December 5, 2025
Reply from Fletes USA
Thank you for sharing your experience. We’re glad to hear the driver provided excellent service and was helpful and respectful. We sincerely apologize that the communication from the broker did not meet your expectations. We take this feedback seriously and will use it to improve our processes and provide better service moving forward.
Reply from Fletes USA
We’re very sorry to hear that your experience was not satisfactory. This is not the level of service we strive to provide. We appreciate your feedback and would like the opportunity to review what happened and improve. If you’re open to it, please feel free to contact us directly so we can address your case.
Very professional and great…
Very professional and great communication skills enjoyed working with your company. Hope to do more business in the future
September 10, 2025
Unprompted review
Reply from Fletes USA
Thank you for your kind words! We’re glad you had a positive experience working with us and truly appreciate your feedback. We look forward to doing more business together in the future.
Advertisement
Charlie took excellent care of me and…
Charlie took excellent care of me and arranging delivery of an auction purchase I made multiple states away. Was very happy with the service! Will book through him again in the future.
September 4, 2025
Unprompted review
Reply from Fletes USA
We truly appreciate your feedback! It’s great to hear that Charlie took such good care of your shipment. Thank you for trusting us with your auction purchase — we’ll be more than happy to assist you again in the future.
On time, Great communication, good price...
Once again Mike De La Fuente at Fletes got my equipment moved for the best price and least hassle. Communication on this load continued to hit the high bar Mike had previously established on other loads. Picked up and delivered on time, with great communication, at a fair price. That's really
all I ever need. No reason to go anywhere else. I will continue using them A+++ Highly recommend
September 3, 2025
Unprompted review
Reply from Fletes USA
Thank you so much for your trust and kind words! We’re glad to know that Mike and our team continue to meet your expectations with reliable service, great communication, and fair pricing. We look forward to assisting you with your future loads.
Fletes USA LLC is 100% absolute top…
Fletes USA LLC is 100% absolute top notch when it comes to logistics. Charlie made everything absolutely clear and professional. They picked up my load on an unrealisticly quick timeline, and made a fast and efficient delivery with zero issues. I would recommend this company to haul anything and everything. Zero complaints.
July 20, 2025
Unprompted review
Reply from Fletes USA
Thank you so much, Austin
We’re thrilled to hear your experience was outstanding and that Charlie supported you with clarity and professionalism. At Fletes USA, we work hard every day to provide fast, reliable, and hassle-free service.
Thank you for trusting us and for the great recommendation. We’re here whenever you need us
Thank great shipping for a fare price.
Thank great shipping for a fare price.
On time both way , pick up and delivery
I will trust them with all shipping items
April 13, 2025
Reply from Fletes USA
We really appreciate your feedback! It means a lot to know you had a smooth experience with fair pricing and on-time service. You can count on us for all your future shipping needs!
Advertisement
Like old days. My experience with Charlie & Christina…
My experience with Charlie & Christina of FLETES USA was above outstanding. Their professionalism & honesty was truly remarkable. In today's market, to work with brokers who still has morals & integrity is priceless. I look forward to working with them as much as possible.
March 9, 2025
Unprompted review
Reply from Fletes USA
Thank you for your kind words! We're thrilled to hear that your experience with our team was so positive. At Fletes USA, we take pride in providing service rooted in honesty and professionalism, and feedback like yours motivates us to continue working with the same dedication. We're excited to keep collaborating with you and ensuring every experience is as excellent as this one. We look forward to continuing our work together!
Did everything as they promised...
February 5, 2025
Unprompted review
Reply from Fletes USA
We're glad to know that our service met your expectations! We're here to help.
We have worked with Fletes USA 3…
We have worked with Fletes USA 3 different times and have had great experiences all three times. Communication has been good with both Lester and his drivers though the whole process. He will be my first call the next time I need anything hauled.
January 28, 2025
Unprompted review
Reply from Fletes USA
Thank you for your positive comment! 😊 We are thrilled to know that your experience with Fletes USA has been so satisfying. We work hard to ensure that communication and transportation of your equipment are always efficient. Don’t hesitate to reach out to us whenever you need anything else, we’re here to help! 🚛✨
The broker was very professional
The broker was very professional, friendly, and great communication throughout the entire process look forward to working with them again in the future! 10/10 recommend
November 14, 2024
Unprompted review
Advertisement
Very nice people
Very nice people. Excellent price and they load it fast.
October 16, 2024
Unprompted review
Fl to TX truck, great experience
Recently I needed to move a tractor from FL to TX, they where extremely carefully with my instructions as it needed specific loading due to leak. They informed me about the status and it was delivered in a timely manner.
Definitely will use them again.
October 7, 2024
Unprompted review
This is the first time shipping 20k machine
This is the first time I have shipped a large machine 20k.
Charlie was great he help me understand the process every step of the way. I contracted on Friday 7/19/2024 and by Tuesday 7/23 he had it on a truck being delivered 1200 miles away on 7/25 six days later.
Paul the truck driver was friendly and very easy to work with.
Thanks again for helping me
July 19, 2024
Unprompted review
Reply from Fletes USA
Hello Robert, we are pleased to know that we have met your expectations. We hope this is the first of many times, and remember that we are here to serve you with whatever you need. Thank you for your feedback.
Advertisement
I have been working with Fletes USA for…
I have been working with Fletes USA for several years now, and they provide exceptional service. They are very responsible, professional and reliable. My loads are delivered in a timely manner and without issues. 100% recommended.
July 23, 2024
Unprompted review
Reply from Fletes USA
Hello Leonardo, as always it is a pleasure to team up with you. We hope to continue providing you with our services and meeting your expectations. 😊
Reply from Fletes USA
Hi Jeff, thank you for sharing your experience with our services. We're here to serve you.😁👍
This company made my shipping expirence…
This company made my shipping expirence stress free. They did what they said and they did it when they said they'd do it. Highly recommend this company. My machine arrived in perfect shape and I couldn't be more pleased with my end result.
May 31, 2024
Unprompted review
Reply from Fletes USA
Hi Benji, we're thrilled to hear that you're satisfied with our service. We look forward to continuing to assist you with your freight transportation needs.😉👍
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.