FlexiSpot AU Reviews 

43
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional product quality, noting that the standing desks and various furniture pieces are extremely sturdy, highly stable, and beautifully designed for everyday workspace needs. Consumers also appreciate the remarkable customer service, emphasizing that the helpful support staff responds promptly and assists users with friendly communication throughout the process. Some reviewers were not happy with items arriving damaged or encountering unexpected breakage after several months of regular daily use. Conversely, a small portion of people felt reassured knowing that the support team efficiently arranged free replacements without experiencing any additional hassle.

What people talk about most

Product

Clients share positive opinions on product, highlighting that items like desks, tables, and mattresses are... See more

Customer service

Customers had positive experiences with customer service, frequently highlighting fast responses and helpful... See more

Response time

Reviewers highlight positive aspects of response time, noting that customer service is consistently quick,... See more

Quality

Users describe positive interactions with quality, noting that items are sturdy, well-designed, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed to reset the motor of my standing desk. It had been flashing an error for months but I was dragging my feet about contacting Flexispot. So glad I finally did. I sent an email and Romica replied... See more

Rated 5 out of 5 stars

Table came damaged. Customer service was great and they immediately sent me a replacement and they were very helpful. Great customer service and quality

Rated 5 out of 5 stars

FlexiSpot has solid, sturdy, and beautiful desks. I purchased 2 E7 plus desks and they are amazing. Delivery was quick and customer service was excellent. I would definitely recommend buying one of th... See more

Rated 5 out of 5 stars

It was probably the quickest turnout for a customer issue resolution that I’ve ever seen, even though I submitted it late at night for me. Barely took a few minutes and the information/help was crysta... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

43 reviews

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No recent history of asking for reviews

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4.7

All reviews

(43)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

Table came damaged

Table came damaged. Customer service was great and they immediately sent me a replacement and they were very helpful. Great customer service and quality

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

I broke one of the parts

I broke one of the parts, totally my fault. I contacted the company, and they sent me a replacement part at no charge. Their service exceeded my expectations. Thank you!

August 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Quick and easy

Romica helped me get a replacement desk top that was damaged during shipping with no issues. Awesome work.

August 26, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Warranty

I purchased a office chair about 8 months ago. It recently broke. I contacted FlexiSpot & sent them pictures of where it was broke & they sent me a brand new chair. The communication was great & I am very thankful for the new chair.

August 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Great product and exceptional service…

Great product and exceptional customer service. They have actual humans who will respond quickly and will take care of you through and through, which is rare these days. I'm still using their product years after purchasing and will continue to do so after being pampered by their customer support team.

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Products, Great Prices, and amazing customer service.

I got a desk and a dual monitor mount. The desk is genuinely life changing, I love it! Its really easy to put together and does its job well. The dual monitor desk mount had an issue where it didnt get delivered, but after emailing them they were beyond helpful with ensuring I received it the second time around. 10/10 would recommend!

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great Products, Even Better Customer Service

While my new standing desk and monitor arm look and feel great, both unfortunately arrived with some manufacturing issues. However, the online support chat experience was phenomenal. The representative was incredibly helpful and immediately arranged for a free replacement desktop and monitor arm. I am highly impressed by this level of customer care.

August 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Romica is the best she helped me find…

Romica is the best she helped me find my missing table top.Romica was amazing! She responded quickly, checked my order right away, and found the separate tracking number for my missing tabletop. She was super helpful, patient, and made the whole situation way less stressful. Great customer service—thank you, Romica!

August 4, 2026
Unprompted review

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