Needed to reset the motor of my standing desk. It had been flashing an error for months but I was dragging my feet about contacting Flexispot. So glad I finally did. I sent an email and Romica replied... See more
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Very helpful with missing package
Sent me a replacement super fast when…
Sent me a replacement super fast when my package never arrived and were very helpful throughout the whole process.
Our over bed table arrived promptly
Our over bed table arrived promptly, was easy to assemble and sturdy. It met our needs well!
Table came damaged
Table came damaged. Customer service was great and they immediately sent me a replacement and they were very helpful. Great customer service and quality
I broke one of the parts
I broke one of the parts, totally my fault. I contacted the company, and they sent me a replacement part at no charge. Their service exceeded my expectations. Thank you!
Accidentally ordered the wrong color
Accidentally ordered the wrong color. Romica from the Live chat team assisted and resolved my issue quickly! Thank you so much for the great customer service!
Quick and easy
Romica helped me get a replacement desk top that was damaged during shipping with no issues. Awesome work.
The customer service response always…
The customer service response always fast and nice, they solve all my problem. My desk and chair are also awesome!
Customer service was quick and helpful.
Customer service was quick and helpful.
Alejandro from customer support centre…
Alejandro from customer support centre was very prompt and helpful in assisting me get a replacement table top that was damaged
Japanese Joinery Bed
They should go by Flexi[Spot On]! Great bed frame and excellent assistance from the team.
Great Warranty
I purchased a office chair about 8 months ago. It recently broke. I contacted FlexiSpot & sent them pictures of where it was broke & they sent me a brand new chair. The communication was great & I am very thankful for the new chair.
Great product and exceptional service…
Great product and exceptional customer service. They have actual humans who will respond quickly and will take care of you through and through, which is rare these days. I'm still using their product years after purchasing and will continue to do so after being pampered by their customer support team.
Amazing Products, Great Prices, and amazing customer service.
I got a desk and a dual monitor mount. The desk is genuinely life changing, I love it! Its really easy to put together and does its job well. The dual monitor desk mount had an issue where it didnt get delivered, but after emailing them they were beyond helpful with ensuring I received it the second time around. 10/10 would recommend!
Great Products, Even Better Customer Service
While my new standing desk and monitor arm look and feel great, both unfortunately arrived with some manufacturing issues. However, the online support chat experience was phenomenal. The representative was incredibly helpful and immediately arranged for a free replacement desktop and monitor arm. I am highly impressed by this level of customer care.
Patrick from support team are goated
Patrick from support team are goated , he done his job very well
Staff was extremely awesome to deal…
Staff was extremely awesome to deal with, I never got a voucher code before my order and they assisted me with a refund and were a pleasure.
They have great support
They have great support, and I followed the steps to fix the desk control panel/buttons, and it works like a charm! Problem solved!
Romica is the best she helped me find…
Romica is the best she helped me find my missing table top.Romica was amazing! She responded quickly, checked my order right away, and found the separate tracking number for my missing tabletop. She was super helpful, patient, and made the whole situation way less stressful. Great customer service—thank you, Romica!
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