FlexiTog Reviews 718

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and effectiveness, especially in cold environments. The delivery service is frequently highlighted as fast, efficient, and reliable, with many appreciating the quick arrival of their orders. People also found the website easy to use for ordering and commend the professional and helpful customer service. However, some people were dissatisfied with certain aspects of their orders, experiencing issues such as incorrect sizes, delayed deliveries, or products that did not meet expectations for specific working conditions. A few customers also mentioned problems with product defects, like a faulty zipper, or found some items to be clunky and heavy.

What people talk about most

Product

Reviewers highlight positive aspects of product quality. Many customers praise the clothing for being... See more

Quality

Users describe positive interactions with quality, often praising the exceptional warmth, durability, and... See more

Delivery service

Consumers generally find the delivery service to be positive. Many reviewers praise the quick and efficient... See more

Order

People report ambiguous experiences with order. While some customers found the ordering process easy and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, efficient, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The gloves is fine, a little more padding within would go a long way, cause when you use it for a period of 8hrs, in a chill area, by the 5th hr, you will start feeling frost bite, it becomes so bad t... See more

Company replied

Rated 5 out of 5 stars

My first purchase and was pleasantly pleased how well all clothing fitted. Needed some advice on safety boots sizing and suitability and this was promptly answered by the sales assistant. All in all g... See more

Company replied

Rated 5 out of 5 stars

This is a top class company. They are efficient and responsive and nothing is too much effort for their customers. We have only ever had excellent customer service from them.

Company replied

Rated 5 out of 5 stars

Fast efficient professional service, the quality of the goods are fantastic. They were packaged well. Time will tell if they keep me warm when working in the freezer.

Company replied


Company details

  1. Protective Clothing Supplier
  2. Winterwear Store

Written by the company

Passionate about keeping people warm & comfortable


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

718 reviews

5-star
4-star
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1-star

Replied to 52% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 2 out of 5 stars

I was happy at first as it seemed a…

I was happy at first as it seemed a nice jacket and it fitted well but not even a month old the zip is playing up and its difficult to get it done up its not something that i would expect on a new item .
Not very happy .

April 22, 2025
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Reply from FlexiTog

Morning Stephen, sorry about this experience. Hopefully, the FOC replacement issued will solve this issue for you

Rated 5 out of 5 stars

great service

great service, fast delivery and reliable.

April 14, 2025
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Reply from FlexiTog

Thank you Susan, we really appreciate your feedback!

Rated 5 out of 5 stars

Fast Delivery and Great Quality Workwear!

I had a fantastic experience with Flexitog. My order arrived exactly on time, and the quality of the logistics workwear was outstanding. Everything was well-packaged and true to description. It’s clear they take pride in both their products and their customer service. I’ll definitely be ordering from them again!

April 13, 2025
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Reply from FlexiTog

Thank you Anna, appreciate you taking the time to leave some great positive feedback!

Rated 5 out of 5 stars

I work in a chill place

I work in a chill place, and this jacket it's worthing every penny. I will highly recommend, and i will definitely order again 😊

May 1, 2025
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Reply from FlexiTog

Great to hear, thank you Denisa!

Rated 5 out of 5 stars

#The best PPE supplier

Orders received on time,great communication with suppliers,update emails regarding orders.

April 4, 2025
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Reply from FlexiTog

Great to hear thank you Mona, really appreciate your review!!

Rated 5 out of 5 stars

Flexitog gloves

Very happy with gloves and speed of delivery

April 11, 2025
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Reply from FlexiTog

Great to hear thank you for taking the time to leave us some positive feedback Geoffrey!

Rated 5 out of 5 stars

Great Chill and Freezer products

Great Customer service and supply fantastic clothing and footwear for all conditions

March 21, 2025
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Reply from FlexiTog

Thank you Les, we really appreciate your positive feedback and glad you are happy with both service and products!

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