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3.4

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 1 out of 5 stars

Loud & Annoying

Every single day, flexjet fly their ridiculously loud helicopters back & forth above my house. Very disruptive and uncaring

March 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Private Aviation Done Right. Everything NetJets Isn't.

I wish I had made the switch from NetJets sooner.

From the moment I engaged with Flexjet, the difference was immediate and unmistakable. This is what private aviation is actually supposed to feel like — responsive, professional, transparent, and genuinely customer-first in every interaction.

The service is in a completely different league.

Every representative I've dealt with actually knows my account, understands my preferences, and follows through on what they say.

Issues are addressed directly and honestly — no runaround, no deflection, no being cycled through five different people who haven't read the thread.

When something needs to get done, it gets done — without me having to escalate, follow up repeatedly, or question whether I'm being told the truth.

The pilots are exceptional. Professional, communicative, and clearly proud of what they do. You feel it immediately. These are not people just going through the motions — they set a tone of excellence from the moment you board.

The technology is night and day. Fast, reliable in-flight internet that actually works. Imagine being able to conduct business, take video calls, and stay connected at altitude without wanting to throw your laptop out the window. Revolutionary concept, apparently, for some competitors. For Flexjet it's simply the standard.
The overall experience:

Seamless booking and scheduling
Transparent communication at every step
A team that treats you like a valued owner — not a contractual obligation they're stuck with.

Technology and operations that feel modern, efficient, and built for how executives actually live and work

Private aviation at this price point should never feel like a fight. It should feel like a privilege. Flexjet understands that. They have built a program that reflects genuine respect for their owners' time, money, and trust.
If you are currently with another fractional provider and feel like you are being gaslit, ignored, and overcharged for mediocrity — you already know who I'm talking about — do yourself a favor and make the call to Flexjet.

You will not look back.

February 27, 2026
Unprompted review

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