Helpline and on the ground staff were amazing. Such care taken with customer service. I attended the UB40 event in Pukekohe recently. They really handle customer queries on a case by case basis which... See more
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Flicket has been a game changer for Fiji. Easy to use for fans, whether purchasing tickets via phone or PC. EDM through Broadcast feature, straightforward set-up, not complicated like most apps. Love... See more
Company replied
Just randomly cancelled my tickets 4 days before the event - and the event was not cancelled. Hard to believe this is legal. Support admitted an error in selling the same seats to others. I mean - thi... See more
As a large community event producer, our experience with Flicket has been excellent. After a few meetings and the decision to switch ticketing providers, the transition was seamless. The Flicket team... See more
Company replied
Company details
Written by the company
Flicket is changing the game in ticketing. We launched in 2018 to challenge the outdated giants, putting control and profits back where they belong, with the event creators making the magic happen. We’re not here to profit off your brand. We’re here to supercharge it. More than a ticketing platform, Flicket is a global event tech partner built for scale, data control, and genuine collaboration. From 500-person gatherings to 150,000+ festivals, we’ve powered over 8,600 events across sport and entertainment. In 2025 operating in 13 U.S. states, Australia, leading the New Zealand market, and supporting major venues in the UK. If you're looking for a platform that grows with you and puts your success first, welcome to Flicket.
Contact info
Riverton Road, 3116, Tauranga, New Zealand
- support@flicket.io
- flicket.io
4.0
Great
23 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
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Concert tickets think I’ve been scammed
Think this might be a scam. Purchased via the website x3 tickets for the Sublime concert at Havelock North advertised for 2nd January. 1st January evening checking the e-tickets I got sent saying 2nd Jan, as seen other publicity saying 1st Jan is the final concert! Seems like a scam 😡🤬😡
January 1, 2025
Unprompted review
Reply from Flicket
Hi JT,
Thanks for your review, I believe this might actually relate to the Sublime concert hosted by Black Barn, rather than Flicket directly.
Flicket is the ticketing platform that powers events, much like how Shopify powers online stores. We help event organisers sell and manage tickets, but things like postponements, communications, and ticketing policies are managed by the event organisers themselves, in this case, Black Barn.
The concert went ahead, so we hope you managed to catch it and enjoyed the show.
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New Zealand Flicket is a waste of time
New Zealand Flicket is a waste of time. Customer service is rude and not helpful at all. They just send you the FAQ page to the website.
December 6, 2024
Unprompted review
No response when I was overcharged.
I purchased two tickets to a concert which left me out of pocket $60 due to what I think was an online ticketing system issue or human error. I emailed their support team, no response. I then reached out through Facebook Messenger, twice, both times no response. I got automated replies saying “Flicket typically replies in 1 day”. It's now been over 2 weeks and I've realised that this company is not going to reply to me and address the issue.
I understand that errors can happen, and I would have been OK with that…. if they had responded, but I now feel they have taken my money and for lack of a better term – ghosted me.
November 13, 2024
Unprompted review
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