FlightPoint Reviews 184

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality of the products, highlighting the excellent materials, precise cutting, and thoughtful design. Many people appreciate the fast and efficient delivery service, with items arriving well-packaged and in perfect condition, often quicker than expected. Reviewers also frequently commend the excellent communication and service received throughout the entire process, from initial contact to final delivery. However, some customers experienced issues with servo quality, noting that certain types did not center well or stripped gears quickly. Additionally, a few people mentioned concerns about product availability and unclear timelines for delivery, though these were often resolved with good communication.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the outstanding quality and... See more

Quality

Customers consistently note positive experiences with quality, highlighting the outstanding craftsmanship and... See more

Delivery service

Customers had positive experiences with delivery service, highlighting smooth processes from communication to... See more

Service

People report positive experiences with service, often highlighting great communication and helpful... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with the smooth process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication from Gene with fast shipping and well packaged . The 1m hawk replaced my epee and I am impressed, nice launch hieght for a 1m . I would advise going with good servos, I installe... See more

Rated 5 out of 5 stars

Great product, fast delivery (13 days Ukraine to Australia) kit was packed well, and arrived without any issues. Good communication from seller, have since finished kit, love my Shaka, and would buy f... See more

Rated 5 out of 5 stars

The response to answers to questions was quick and informative. The quality of the product is outstanding. I can't speak highly enough of the knowledge and proffessional approach to looking after me... See more

Rated 5 out of 5 stars

I had a bit of concern placing an order. Ukraine is on the other side of the world and their reality has become, well, I do not have words to express what Putin has done. (Ukraine, stay strong, th... See more


Company details

  1. Aeromodel Shop

Written by the company

Ukrainian remote control gliders and glider kits shipped everywhere in the world. Highest quality and the best price guaranteed.


Contact info

4.9

Excellent

TrustScore 5 out of 5

184 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Excellent build

Excellent build, I like it so much that I endend up ordering a second glider.

April 22, 2023
FlightPoint logo

Reply from FlightPoint

Thanks, always a pleasure to serve you good kits.

Gene
Founder at FlightPoint

Rated 5 out of 5 stars

Great kit manufacturer

Clear communication and reasonable shipping time. A great product, happy to be building my Maverick

April 22, 2023
FlightPoint logo

Reply from FlightPoint

Thank you!

Gene
Founder at FlightPoint

Rated 4 out of 5 stars

Excellent

Excellent, ( I never give 5 stars )

March 23, 2023
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Reply from FlightPoint

Well, thank you for the highest rating then ;)

Best,
Gene
Founder at FlightPoint

Rated 4 out of 5 stars

I’m still waiting for mine I can't wait…

Joy 2.5 receiver ready
I’m still waiting for mine I can't wait to receive it I hope I'm not disappointed 17 weeks and still don't no what I'm getting delivery
received my model on July 3
excellent Craftsman ship it was worth waiting thank you Gene

March 4, 2023
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Reply from FlightPoint

Hi Jose,

As I mentioned in the emails before, extremely sorry for a delay. But hope the performance of the Joy will overcome the wait time...

Gene
Founder at FlightPoint

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Rated 5 out of 5 stars

Longer delivery.

Great communication from Gene. My inquiries are always answered promptly. They could do better on estimating delivery times. Usually ships in 6 weeks, not in my case. I'm still waiting for my order while being asked to rate the service and the product.

I received the order after 10 weeks. Order arrived well packed, no issues. Uprate FlightPoint to 5 stars!

March 1, 2023
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Reply from FlightPoint

Hi Mike,

Sorry for this automated request with bad timing, and the unusual order delay.

Doing our best to fix this.

But thanks for an honest feedback.

Gene
Founder at FlightPoint

UPD: Thank you!

Rated 5 out of 5 stars

It is a lovely little Kit

It is a lovely little Kit. Good wood, excellent laser cutting, pieces fit. I ended up selling it to the owner of the local hobby shop.

February 28, 2023
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Reply from FlightPoint

Wow, sounds like they should start ordering some Shaka kits as well ;) Please, ask them to contact us ;)

Just kidding, and thanks for your honest review.

Best,
Gene
Founder at FlightPoint

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Rated 5 out of 5 stars

Flightpoint best in industry

Always helpful and easy to deal with. Products of excellent quality and well packaged.

February 4, 2023
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Reply from FlightPoint

Thank you, please come back for more!

Gene
Founder at FlightPoint

Rated 5 out of 5 stars

Flightpoint Maverick

Firstly … before ordering I’d emailed Gene with some questions, which he responded to promptly, with appropriate advice. Secondly the ordering, processing and shipping was efficient and package was delivered in 10 days to Canada. This was despite the unpredictable situation in Ukraine.
Lastly … the kit (I’d ordered the Maverick) is pristine and extremely well put together. Love the coloured plans!

January 22, 2023
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Reply from FlightPoint

Thanks for your review, Parvez!

It's always a pleasure to know that you are satisfied with the kit you received.

Hope you will enjoy the performance of the assembled model as well!

Gene
Founder at FlightPoint

Rated 5 out of 5 stars

The model kit arrived without much…

The model kit arrived without much delay from ordering it and was well packaged. The laser cut parts were finely cut and of very good quality. I have not built the kit yet so can't comment on it's flying characteristics. However, I look forward to building and flying it.

January 6, 2023
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Reply from FlightPoint

Hi Trevor,

Thanks for your feedback!

Hope you will like the build as well, and feel free to ping us in case you will have questions.

Best,
Gene
Founder at FlightPoint

Rated 5 out of 5 stars

Excellent seller with great products

Excellent seller with great products. Good price point and free international shipping is a great attraction. His parcel tracking system is world class, just like his gliders. Highly recommended vendor.

January 14, 2023
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Reply from FlightPoint

Thanks, Glen.

Doing our best to make you a little happier ;)

Hope you will enjoy the build and flight performance of our models!

Best,
Gene
Founder at FlightPoint

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Rated 5 out of 5 stars

The best quality laser cutting I have…

The best quality laser cutting I have every handled. Parts fit is amazing.
Haven’t had a chance to completely finish assembly and fly (got sick) but progress continues.
Would recommend to any one with building experience, lots of small parts to locate, but great building experience!

January 13, 2023
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Reply from FlightPoint

Thanks, Fred.

Happy you liked the kit and hope you will feel better soon to finish the build!

Best,
Gene
Founder at FlightPoint

Rated 4 out of 5 stars

Good service and great product (…

Good service and great product ( Maverick) delivered safely under difficult conditions . As first time user of the site it’s a bit confusing and clunky picking out the extras so missed buying a few extra’s and would have bought the motor , spinner ect so a bit of mucking about to get all the bits here in Australia. Good luck to Gene and I would buy more products from him

January 5, 2023
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Reply from FlightPoint

Hi Roydon,

Thanks for your feedback!

We'll consider it plannig the usability improvements on the website to avoid such situations in future.

Hope you will make it for a great flyer though, and get some great time with it at the field.

Best,
Gene
Founder at FlightPoint

Rated 5 out of 5 stars

Good communication

Good communication. I received order confirmation emails as well as email when product was shipped. The kit I ordered arrived in good condition and was everything I expected. I would certainly order from this company again.

December 9, 2022
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Reply from FlightPoint

Thanks Dieter,

Hope you will enjoy the build and just remember that we will always be happy to serve you again!

Gene
Founder at FlightPoint

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Rated 5 out of 5 stars

Gene from flightpoint is a great…

Gene from flightpoint is a great promoter of its excellent products. Shipping the Shaka was very quick, too, and the kit came in perfect condition. Way to go!

November 16, 2022
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Reply from FlightPoint

Thanks Clemens!

Hope you will enjoy building and flying your Shaka soon!

Gene,
Founder at FlightPoint

Rated 5 out of 5 stars

Lovely model, super guy to deal with

Just received my Falcon F3K. This was my first order from FlightPoint. I wouldn't hesitate to order again. Oleg is wonderful to deal with. Very responsive to emails and very willing and able to accommodate individual requests. Top notch product and service.

February 20, 2023
Rated 5 out of 5 stars

very fast, very good quality

I recieved very fast a very good buildings parts. It ist making a lot of fun to build this.

February 26, 2023
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Reply from FlightPoint

Hi Falko,

Thanks for your kind feedback!

Hope flying this bird will be as much fun also!

Gene
Founder at FlightPoint

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