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Flightright Reviews 

3,442
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 451 reviews, reviewers overwhelmingly had a great experience with this company. Many customers warmly praise the dedicated team for successfully handling difficult airline compensation claims and keeping users fully informed throughout the entire process. Consumers appreciate receiving their financial refunds without major hassle after struggling for months to deal with uncooperative airlines on their own. However, some reviewers were not happy with communication gaps, mentioning frequent instances of unanswered messages and very long waiting times for case updates. A few other people also felt that the rather large commission fees significantly reduced their final payout amount after winning the case.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that people experienced excellent and professional... See more

Refund

Consumers find refund to be positive, highlighting how reviewers successfully secured money back even after... See more

Customer service

Users describe positive interactions with customer service, noting that consumers are kept fully informed... See more

Response time

Clients share ambiguous opinions on response time, with some reviewers highlighting prompt communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After dealing with a notoriously terrible airline, I had almost given up hope of receiving any compensation. A missed connection cost us over a day of our holiday, and I was even late for my own 5... See more

Company replied

Rated 5 out of 5 stars

My flight was delayed for over 24 hours . I had a constant battle with the airline to claim compensation for the delay . They flatly refused even though their policies clearly state reasons for compen... See more

Company replied

Rated 5 out of 5 stars

Excellence. Simple, easy and no nonsense. No bother. Took less than a month to conclude claim. Very simple documentation and evidence needed. Money paid quickly also. Great value, even with their dec... See more

Company replied

Rated 5 out of 5 stars

My flight was pushed forward and I wasn’t informed till 2.5 hours before takeoff meaning I couldn’t make it, which lead into me missing connections and arriving 1.5 days after I was expected to. I rea... See more

Company replied


Company details

  1. Debt Collection Agency
  2. also in
  3. Legal Services

Written by the company

We enforce your right to claim compensation and reimbursement in case of flight delay or cancellation! Simple, uncomplicated and time-saving – our legal experts enforce your rights! We help you with your flight problem! Flight cancelled? or delayed? We support you with all kinds of flight problems and claim your compensation. Even 3 years retroactively.

Flightright

Written by the company

Claim your compensation now
✓ No Financial Risk You only pay if we win – our fee is charged only upon success I ✓ High Success Rate 99% success rate in court – we fight for your rights effectively Flight Compensation Experts I ✓ Over €600 million in compensation recovered for our clients.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.5

All reviews

(3,442)

438 reviews in the last 12 months

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Rated 5 out of 5 stars

I’m very pleased with the entire…

I’m very pleased with the entire support regarding this claim. The team did a tremendous job, thank you.

November 2, 2026
Flightright logo

Reply from Flightright

Hello Francis Narh,

Thank you so much for your kind words. We’re very happy to hear that you were pleased with the support throughout your claim. It means a lot to know our team’s efforts made a positive difference.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Excellent service

Excellent service

November 2, 2026
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Reply from Flightright

Hello Meriem Termoul,

Thank you so much for your kind words! We’re delighted to hear that you had an excellent experience with our service. Your feedback truly means a lot to us and motivates our team to keep supporting customers in the best possible way.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Quick response and always kept me on…

Quick response and always kept me on informed

October 21, 2026
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Reply from Flightright

Hello Martine Van Sande,

Thank you for your kind feedback. We’re glad to hear that you appreciated our quick response and that you felt well informed throughout the process.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Very profesional

October 30, 2026
Flightright logo

Reply from Flightright

Hello Janine Alexandra Marquez Garat,

Thank you very much for your kind feedback. We’re glad to hear that you found our service professional, and we truly appreciate you taking the time to share your experience.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

My experience was absolutely splendid

My experience was absolutely splendid. Flightright did a fantastic job, even when I already lost hope of getting my compensation they pressed on and made it happy. Thanks flightright. I give you guys 5 star and even more.

October 30, 2026
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Reply from Flightright

Hello Austin Atinse,

Thank you so much for your wonderful feedback. We’re truly happy to hear that you had such a splendid experience with Flightright and that we could help you receive your compensation even when hope felt lost. Your kind words and 5-star rating mean a lot to us.

Best regards,
Your Flightright Team

Rated 1 out of 5 stars

Dont trust is only a scammer all ofthem…

Dont trust is only a scammer all ofthem u will get a 💩

October 25, 2026
Unprompted review
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Reply from Flightright

We’re sorry to hear that you’ve had a disappointing experience. We take our customers’ concerns seriously and would be happy to look into your case if you contact our team through your existing case correspondence.

Kind regards,
Your Flightright Team

Rated 5 out of 5 stars

Very easy way to claim flight delay compensation

I got money back which I never thought I'd be able to access. I am happy to pay them a fairly significant share of the claim for the work they do on my behalf.

September 1, 2026
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Reply from Flightright

Hello ashtin doorgakant,

Thank you so much for sharing your experience. We’re very happy to hear that we could help you access compensation you didn’t expect to receive. It’s great to know that our support and work on your behalf made the process worthwhile for you.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Very good experience

they were very good , fast and reliable

October 20, 2026
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Reply from Flightright

Hello Amr Kamel,

Thank you for your kind words. We’re very pleased to hear that you found our service fast, reliable, and helpful. Your feedback means a lot to us and motivates our team to keep delivering the best possible support.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Happy with the outcome

Happy with the outcome, airline refused to pay out the compensation, so I submitted case to flightright, and they dealt with everything and processed the payment out to us. Was smooth and easy. 👍🏼

October 21, 2026
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Reply from Flightright

Hello Caspian Ross Burrell,

Thank you for sharing your experience. We’re very happy to hear that the process was smooth and easy for you, and that we could help secure your compensation when the airline initially refused to pay. Your kind words mean a lot to us.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

An excellent

An excellent, punctual company; I have used their services twice now, and the results are very satisfying.

October 16, 2026
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Reply from Flightright

Hello Naira Grigoryan,

Thank you very much for your kind words and for trusting us with your cases more than once. We’re delighted to hear that you found our service punctual and that you were satisfied with the results.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Fantastic service and so easy to to…

Fantastic service and so easy to to use. They took care of everything.

October 15, 2026
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Reply from Flightright

Hello Fraser Maclennan,

Thank you so much for your kind words. We’re delighted to hear that you found our service easy to use and that we could take care of everything for you. Your feedback means a lot to us.

Best regards,
Your Flightright Team

Rated 2 out of 5 stars

I choose this company because I got my…

I choose this company because I got my compensation with Flightright a few years ago when my flight was delayed 1/2 a day.
Well.... this time we came to our final destination a day later and we had all extra expenses (one night in a hotel, taxi to/from airport, food, etc) because of the delay but Flightright isn't responsive and it keeps telling me to wait. EU regulation is on my side. I should get back for all my expenses and the flight delay compensation. Its a black and white case. I dont know what are they doing.
I took the liberty to get another lawyer to look into this case to see where it got stuck and why do I need another claim for my exra expenses if it is straight forward by EU regulations....

February 25, 2026
Unprompted review
Flightright logo

Reply from Flightright

We appreciate you choosing Flightright again after your positive experience with us in the past. We understand that this time around, the process has been disappointing. Eligibility for compensation depends on the specific circumstances of the flight and the applicable passenger-rights rules, so it is not always as straightforward as it may initially seem.

We’d be happy to look into your case if you contact our team through your existing case correspondence.

Kind regards,
Your Flightright Team

Rated 5 out of 5 stars

I got a long delay flight

I got a long delay flight - took a while for them to get the money from the airline, but they did in end. Kept me up to date through out.

October 19, 2026
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Reply from Flightright

Hello Alexandra Difonzo,

Thank you for sharing your experience. We’re glad we could successfully secure your compensation in the end and that you felt well informed throughout the process. We truly appreciate your patience and trust in us.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Flight right was fantastic in handling…

Flight right was fantastic in handling flight delays have responded very quick and resolved and paid money back entire process was appreciated.

October 15, 2026
Flightright logo

Reply from Flightright

Hello Raghavendra,

Thank you so much for your kind words. We’re delighted to hear that you appreciated our quick response and that the process was handled smoothly, resulting in your compensation being paid. Your feedback means a lot to us.

Best regards,
Your Flightright Team

Rated 4 out of 5 stars

Genuine

Genuine, quick response, though very big amount they keep as their commission. But I am happy because something is better than nothing.

October 8, 2026
Rated 5 out of 5 stars

Great company

Great company, handled the whole case for me and easy to use.

October 1, 2026
Flightright logo

Reply from Flightright

Hello Laura Latilla,

Thank you so much for your kind words. We’re very happy to hear that you found our service easy to use and that we could handle the case for you smoothly.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

We were having difficulty putting our…

We were having difficulty putting our claim through with Easyjet, after contacting Flightright things went through speedly, payout was quick, no fuss. Would definatley use Flightright again if the need ever arose.

October 16, 2026
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Reply from Flightright

Hello Mrs P Staunton_STA12345,

Thank you for sharing your experience. We’re very glad to hear that we could help make the process with EasyJet easier for you and that your payout was handled quickly and smoothly. We truly appreciate your trust and your kind recommendation.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Great service

Great service

October 12, 2026
Flightright logo

Reply from Flightright

Hello Sarah Miller,

Thank you so much for your kind words! We’re delighted to hear that you had a great experience with our service and truly appreciate you taking the time to share your feedback.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

It was fantastic

It was fantastic.

Thank you guys

October 9, 2026
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Reply from Flightright

Hello MARCO,

Thank you so much for your wonderful feedback. We’re delighted to hear that you had a fantastic experience with us, and we truly appreciate you taking the time to share your kind words.

Best regards,
Your Flightright Team

Rated 1 out of 5 stars

Unprofessional

We chose this company solely because of the amount of positive reviews here on trustpilot however our experience has been very far from smooth or efficient.
We've got an ongoing claim against Ryanair following a near 5 hour delay back in early October 2024(!). At the beginning we were advised that it might take up to 6-8 months until we actually get the compensation we are entitled to due to EU and UK regulations.
In the meantime whenever we contacted customer services for an update we were told to be patient, they are doing everything they can.
The last few months we haven't even received an automated response to my emails which I find unacceptable.
We are very upset with this company and their lack of communication and do not recommend their services at all.
Ryanair customer services cannot be worse than this and that says a lot.

Update: they emailed recently to let us know that a court date had been arranged and asked us not contact customer service for updates.

October 8, 2026
Unprompted review
Flightright logo

Reply from Flightright

We appreciate that a lengthy claims process can be disappointing. We’re pleased that your case has progressed to the court stage, and we continue to pursue eligible claims through the available legal channels.

If you have any questions or would like an update, please feel free to reply directly through your case portal. Our team will be happy to assist you.

Kind regards,
Your Flightright Team

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