Flightsclick Reviews 46

TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

STAY AWAY. I'm not sure if it is fraud or incompetence. Didn't get my reservation numbers until 15 hours before boarding. Got to airline Kiosk. My reservation number was not found. The other tr... See more

Rated 1 out of 5 stars

Booked flight one month before travel date. Two days before flight I received email saying tickets unavailable! When I contacted company they would sell me the exact same ticket but for $700 more! The... See more

Rated 1 out of 5 stars

Scam, Scam The night before my trip to visit my daughter away at college, went to go check in on Southwest, no confirmation number ever received, contacted Southwest only to be told we are not liste... See more

Rated 5 out of 5 stars

Mindy is exceptional! She helped me change my ticket. She not only very professional but very kind in working with a senior citizen. I will definitely be using your services again

2.3

Poor

TrustScore 2.5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

*🚨 SCAM 🚨*

*🚨 SCAM 🚨*

Booked two flights with these people last night got the confirmations for both and then get a call today saying they couldn’t confirm my flights through the airline but they can “make me a deal” I would just have to come out of pocket another $300

I tried to speak to a supervisor about three different people I spoke to (different times I called) all said they were the highest associate and wouldn’t transfer me because “there’s nothing anyone can do for you”

October 8, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Pretty sure this is a scam

Pretty sure this is a scam. I received a confirmation that i bought tickets yet I don't have any record of it with an airline. I tried calling and it was a strange call with a man telling me he'd call me back in 20-30 minutes with my confirmation. He never called back. I went on their website to try and resolve the issue and was speaking with someone through a chat box, the person- "James" helping me would not answer my questions or confirm why I didn't have an airline confirmation. He gave me the run around and would tell me to wait for long periods of time.

September 18, 2024
Unprompted review
Rated 1 out of 5 stars

Never ever use this agency!!

Never ever use this agency!!! The worst web site you can visit to book your trip. I booked my ticket two days ago for a domestic flight from New Jersey to Tampa. One agent called me yesterday to tell me that my ticket wasn´t available anymore at that time, eventhough, I had my booked number, and offer me a sort of alternatives, all of them with different dates and higher prices. Of course, I didn´t accept and
I asked to cancel my booked. He told me, "after consulting with his supervisor" they ´re going to mantain my booked number and they will be sending my e-ticket and reservation number today. It turns out I never received the email and I call them to ask for my e-ticket. The agent now told me that the flight has been cancelled by the airline. I checked with the airline and that wasn´t true. I call the agency back and now they told me that the flight is not cancelled, but only the tickets with cheap price were cancelled by the airline. In other words, blame the air company for this, which was a big lie. I called the airline and they confirmed they have nothing to do with it. All of this happened today 6 hours before the departure. They just cancelled my purchase. I asked for a refund of the charge applied to my credit card, and now I have no vacation and no money either. They're scammers! and this agency must be shut down.
PD:Many bad reviews has been posted by mistake in other company with the same name in UK. But don´t get confused. Those bad reviews are related to this agency flightsclick.com here in USA.

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I wanted to book a flight and Shane really went above and beyond for his exceptional service. He was able to find me a direct flight with great rate. I really liked his service. Highly recommend their service.

July 25, 2024
Unprompted review
Show reviews in all languages. (46 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look