FlipBuilder Reviews 306

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding, and fast approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted that the product itself was not always what they needed, even if the customer service was effective in addressing their concerns.

What people talk about most

Customer service

Reviewers consistently mention positive feedback about customer service, highlighting its efficiency and... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the rapid and... See more

Staff

Consumers consistently find staff to be positive, highlighting their helpfulness and efficiency. Many... See more

Product

Customers had ambiguous experiences with the product. Many reviewers praised it as an excellent, easy-to-use... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's intuitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been used Flipbook Builder for more than 10 years. Recently I found Flip PDF Pro version provides multimedia functionalities. Since I lost my record for old one which I've used, I tried to c... See more

Rated 5 out of 5 stars

Flipbuilder Pro was exactly what I was looking for. We had a special project that required being able to put video and audio into a "book" style presentation and FBP did just that. Practically had a z... See more

Rated 5 out of 5 stars

I had a problem with my software for the first time in years, which required me to re-enter my license key. I needed this urgently because I had to create an e-magazine for an NPO that contains crucia... See more

Rated 5 out of 5 stars

I can’t say enough good things about the tech support I received from Ashley. She was lightning fast, extremely thorough, and went above and beyond to solve my issue. I was struggling to get a V... See more


Company details

  1. Book Publisher

Written by the company

FlipBuilder is an innovative and professional digital publishing platform, providing the best solution to convert static PDF files into interactive online flipbooks. From design to delivery, we focus on simplicity in use and power in function. Unlike traditional printed publications based on paper, you can create an online elegant digital magazine within several steps.


Contact info

4.9

Excellent

TrustScore 5 out of 5

306 reviews

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Rated 4 out of 5 stars

Quick response & issue solved

I have been using Flipbook Pro for over two years and have found it very beneficial to our business.
When contacting customer service I have always found they revert very quickly and professionally.
There are issues with software, however they are minor and hopefully they will fixed very soon.

August 7, 2023
Unprompted review
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Rated 5 out of 5 stars

AWESOME customer service!

To start: the tech support team is very fast and helpful
I was aiming to get a reply for tomorrow it was a question of minutes (not saying that that will happen every time when you contact them as the work load will change for sure, meaning that you may have few hours delay response but for sure no days as some companies, but what it is true: they are great with customers) when I got the help and right answer to my inquiry; Lynn Tang is very helpful and knowledgeable helped me right away.

The software is good as I'm just starting to work with it so I will update it if system allows me but so far impressed with customer service!
Thank you

July 31, 2023
Unprompted review
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Rated 5 out of 5 stars

Great for building Flip-Books

If you are interested in flipbooks, there is no better way to make them.
Simply produce the print medium you want in the usual way with a writing or graphics programme and create a PDF from it - this programme does the rest.
It takes care of links, tables of contents, booklet divisions, etc.
In the more expensive versions, you can also integrate films and websites.
The magazine becomes a super advertising medium because viewers are more likely to leaf through it than look at an entire website.

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

Great software

Great software! Intuitive and quick to learn. Was up and running in a day! Quality of images and text are outstanding. Using FlipBuilder is similar to using a high-level video editor (i.e., Adobe Premier). If FlipBuilder had more motion control over images and some simple image adjustments (i.e., hue, contrast and brightness) that would be outstanding. My only complaint is that text editing (i.e. copy, paste, etc.) is accomplished using old DOS control commands (i.e., cntrl C, cntrl V) and not context menus. Growing up with DOS was not a big problem with cntrl functions for me. Might be a problem for younger folks.

June 1, 2023
Unprompted review
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Rated 1 out of 5 stars

Continual FipBuilder Adverts

I have just received a flipbook created by FlipBuilder.

The book is unreadable as FlipBuilder keeps appearing in the middle of the screen and cannot be disabled!

June 2, 2023
Unprompted review
Rated 5 out of 5 stars

Quick and competent support

Changing license from one computer to an other does not work without help of FlipBuilder Company, but the support was good and the solution quick.
Thank you Lynn.

May 25, 2023
Unprompted review
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Rated 5 out of 5 stars

Great Support Team - Very helpful

I encountered difficulties while attempting to upload online, however, Lynn and the team promptly and effectively assisted me in resolving the issue. Therefore, I highly recommend their services.

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

Happy

I just want to let you know that I am very happy using Flipbuilder.
Until now I published 96 flipbooks on my website and they all work fine.
My compliments for the very good helpdesk!!

December 31, 2022
Unprompted review
Rated 5 out of 5 stars

I LOVE FLIP PDF PLUS!

The flip books look so professional and so much better than anything i could achieve with my website building galleries. They are ideal for making comics and stories. I really found the extra things like the backgrounds very useful. Also I had a few questions at the beginning, and the staff were really helpful and responsive, and are even implementing my feature request. I really like it that I can upload a limitless amount of the books to my website and also include links on my comic so that readers can go to the next episode. I also think it's great that I can have my own logo ie they don't force their branding on you. There are no restrictions. And it all works perfectly. They have literally thought of everything.

November 23, 2022
Unprompted review
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Rated 5 out of 5 stars

I'm so impressive

I am impressive with the support team. This is a good advice twice when I have a problem with flip pdf I wrote for help and I always get the good advices. I love this program and love support team (especially Lynn) thank you so much.

August 11, 2022
Unprompted review

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