FlipBuilder logo
Visit website

FlipBuilder Reviews 306

•
TrustScore 5 out of 5

4.9

Book Publisher
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding, and fast approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted that the product itself was not always what they needed, even if the customer service was effective in addressing their concerns.

What people talk about most

Customer service

Reviewers consistently mention positive feedback about customer service, highlighting its efficiency and... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the rapid and... See more

Staff

Consumers consistently find staff to be positive, highlighting their helpfulness and efficiency. Many... See more

Product

Customers had ambiguous experiences with the product. Many reviewers praised it as an excellent, easy-to-use... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's intuitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been used Flipbook Builder for more than 10 years. Recently I found Flip PDF Pro version provides multimedia functionalities. Since I lost my record for old one which I've used, I tried to c... See more

Rated 5 out of 5 stars

Flipbuilder Pro was exactly what I was looking for. We had a special project that required being able to put video and audio into a "book" style presentation and FBP did just that. Practically had a z... See more

Rated 5 out of 5 stars

I had a problem with my software for the first time in years, which required me to re-enter my license key. I needed this urgently because I had to create an e-magazine for an NPO that contains crucia... See more

Rated 5 out of 5 stars

I can’t say enough good things about the tech support I received from Ashley. She was lightning fast, extremely thorough, and went above and beyond to solve my issue. I was struggling to get a V... See more

Company details

  1. Book Publisher

Written by the company

FlipBuilder is an innovative and professional digital publishing platform, providing the best solution to convert static PDF files into interactive online flipbooks. From design to delivery, we focus on simplicity in use and power in function. Unlike traditional printed publications based on paper, you can create an online elegant digital magazine within several steps.

Contact info

4.9

Excellent

TrustScore 5 out of 5

306 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Advertisement
Rated 5 out of 5 stars

I found FlipBuilder in March of 2017

I found FlipBuilder in March of 2017, seven years ago. I was looking for a program with stability, that was going to be around indefinitely, with a dedicated approach to maintaining an iCloud archive. Over the past seven years, I have created 636 Flipbooks. FlipBuilder is one of the top five programs on my computer and I can't imagine not have it. Anyone in the Design, Website or Publishing business, needs to take a serious look at adding this amazing software to your production and become, not only a designer, but a self publisher. Ed Craig

October 27, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Easy and Professional Flipbook Creation Tool

FlipBuilder is an amazing tool for creating interactive digital publications. The interface is user-friendly, and the results are professional and engaging. Highly recommend for anyone needing to convert PDFs to flipbooks easily!

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

I had a problem with the rendering…

I had a problem with the rendering between the browsers. In Safari the rendering was very bad, also in Chrome the rendering was not so nice. Only in Firefox was the rendering correct.
I asked the support if there was a way to standardize the rendering in all browsers?
The very friendly support responded immediately and promised to discuss the problem with the developer. Two weeks later, the problem was fixed. There will be an update on this shortly. Many thanks for the great and friendly support.

Translated with DeepL.com (free version)

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect!

Customer service that I have received has been great. Can’t fault the help that I received.

September 30, 2024
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Good Customer Services

I had a computer problem recently and needed urgent help on the software, I wrote a ticket to Flipbuilder for help. Their support was so quick and efficient, solved my problem in just 10 minutes. Much appreciated.

Highly recommend if you need this software.

August 26, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Big Flip Builder fan

I have been a Flip PDF/Flip Builder customer since 2012 and use the software on a regular basis to showcase my own books and our clients' books. Easy and powerful to use and highly recommended!

July 25, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look