FlipBuilder Reviews 306

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding, and fast approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted that the product itself was not always what they needed, even if the customer service was effective in addressing their concerns.

What people talk about most

Customer service

Reviewers consistently mention positive feedback about customer service, highlighting its efficiency and... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the rapid and... See more

Staff

Consumers consistently find staff to be positive, highlighting their helpfulness and efficiency. Many... See more

Product

Customers had ambiguous experiences with the product. Many reviewers praised it as an excellent, easy-to-use... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's intuitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been used Flipbook Builder for more than 10 years. Recently I found Flip PDF Pro version provides multimedia functionalities. Since I lost my record for old one which I've used, I tried to c... See more

Rated 5 out of 5 stars

Flipbuilder Pro was exactly what I was looking for. We had a special project that required being able to put video and audio into a "book" style presentation and FBP did just that. Practically had a z... See more

Rated 5 out of 5 stars

I had a problem with my software for the first time in years, which required me to re-enter my license key. I needed this urgently because I had to create an e-magazine for an NPO that contains crucia... See more

Rated 5 out of 5 stars

I can’t say enough good things about the tech support I received from Ashley. She was lightning fast, extremely thorough, and went above and beyond to solve my issue. I was struggling to get a V... See more


Company details

  1. Book Publisher

Written by the company

FlipBuilder is an innovative and professional digital publishing platform, providing the best solution to convert static PDF files into interactive online flipbooks. From design to delivery, we focus on simplicity in use and power in function. Unlike traditional printed publications based on paper, you can create an online elegant digital magazine within several steps.


Contact info

4.9

Excellent

TrustScore 5 out of 5

306 reviews

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Rated 5 out of 5 stars

Easy and attractive e-catalogs

For me, Flipbuilder has been a cost-effective and easy way to create attractive e-catalogs. It only takes me minutes. I like the array of templates, toolbar, and other options. I've been using it for 6 or 7 years, and it's always been reliable. Customer service is responsive and resolution has been fast.

April 3, 2024
Unprompted review
Rated 5 out of 5 stars

Super helpful anytime you need

I'm a new user of Flipbuilder and therefore the registration and activation is not much familiar for me. Just less then 10 minutes right after I sent a very common ask-for-help email, I received a useful and instructional response how to help me get through the issue, which left me a strong impression. My thanks to the team and also to Choco, the one who handled my ticket and support.

April 2, 2024
Unprompted review
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Rated 5 out of 5 stars

Early User of Flipbuilder

I would like to thank you for all your help. I have been getting great service.
Since I am using it only for personal use and don't use it constantly I struggle at times to remember how to use portions of the program. Your help has been just great. One thing that I am surprise at it that some of the advertising is not for personal use. Things I have used it for have been storing and organizing my yearly tax records so easy to find information especially using the tabs. Storing and sorting most of my correspondence inn Flip PDF. Plus a lot of other electronic and paper records.

I was using the early program back in the first part of 2000. At that time I was project manager on some oilfield construction sites. At the end of the project I was able to put all of my files; photos, invoices, bills and reports into one Flipbuilder file and send it off to the company I contracted to for storage. I retired 20 years ago and am still able to access these files for information. A went few years not using Flipbuilder until I "rediscovered my old program from about 2003 while down sizing decided to purchase a new version about 3 years ago and update to the newer version today. The new version is much more intuitive.

Again thank you, I can continue on with the fun I am having with making photo books and family biographies etc and hopefully the grandchildren will enjoy them down the road. (They won't look at anything that is not electronic.)

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great Product! Fast, Friendly and Efficient!

To start, the issue was on my end. My company got new computers and we didn't have our updated information for FlipBuilder. I no sooner emailed them, when almost immediately I received a reply. They worked through the issue and I was up and running by the time my day started. Great customer service and IT. I have used their product for over 12 years and have nothing but good things to say. Highly recommended!

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

I bought the first version in 2013

I bought the first version in 2013. Five or six years later they backed me up when I needed help and then two years ago -- they stood by me again. Finally this year I was putting the software on a new computer and no bueno. They updated me to the current version at an extremely 'friendly' rate, practically nothing. This "one time lifetime" payment has been TOTALLY worth it. Prompt care. Comprehensive back up. GREAT VALUE! And I had looked around at Flipbooks, and none compare to Flipbuilder. The level of control is second-to-none. And it's not a site breaker. Nor a wallet breaker.
Dr Erik Johnson

March 16, 2024
Unprompted review
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Rated 5 out of 5 stars

Why Flipbuilder products are great

We have used the Flipbuilder line of products for several years because the Flip PDF Pro application for Macintosh is superb. We’ve created dozens of FLIPBOOKS and many of them are 200-350 pages. And are heavily coordinated with hundreds of Vimeo videos and related stories, The results are superb.

Best of all, they have a great staff that immediately deal with tough questions and provide solutions. Top drawer company!

March 2, 2024
Unprompted review
Rated 5 out of 5 stars

This is a great piece of software.

This is a great piece of software.
The finished video can be played on desktop and handheld devices but it needs a workaround to get audio and video to work on mobiles.
A brilliant tool that's easy to use.

February 29, 2024
Unprompted review
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Rated 5 out of 5 stars

Using FlipBuilder has been a good…

Using FlipBuilder has been a good experience for me. In the beginning I was frustrated because I did not understand it, but once I sat down to learn, it has been beneficial. There is so much you can do and when you realize the vastness you are happy. Try it and you won't be disappointed.
If you had a bad experience you have not understood or know how much you can do with the program. Try again and learn then you will see what I am talking about. Very helpful when I encounter challenges as well.

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

FlipBuilder Pro Plus Mac

First let me say I have been using FlipBuilder Pro Plus for Mac since 2018 and it is a remarkable software that enables users to create stunning digital publications with ease. I am thoroughly impressed with its features and functionality, making it a top choice for anyone looking to create professional-quality digital content.

One of the standout features of FlipBuilder Pro Plus is its user-friendly interface, which makes it easy for even beginners to create captivating digital publications. The drag-and-drop editor allows users to easily add text, images, videos, and other multimedia elements to their publications, making it easy to create interactive and engaging content.

Another impressive feature of FlipBuilder Pro Plus is its ability to create publications that are responsive and can be viewed on a variety of devices, including desktops, tablets, and smartphones. This ensures that your content looks great no matter how it is being viewed, making it perfect for reaching a wide audience.

I also appreciate the wide range of customization options available in FlipBuilder Pro Plus. Users can choose from a variety of templates, themes, and animations to create a publication that fits their unique style and brand. Additionally, the software offers advanced editing features, such as the ability to add links, bookmarks, and table of contents, giving users full control over the look and feel of their publications.

Overall, FlipBuilder Pro Plus is a fantastic tool for creating digital publications. Its user-friendly interface, responsive design, and customization options make it a top choice for anyone looking to create professional-quality digital content. I highly recommend FlipBuilder Pro Plus to anyone in need of a reliable and versatile digital publishing solution. Even Customer service and technical support is also Top Notch excellent

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Product recommendation from me.

A decent product, does exactly what was promised and is of excellent quality. If necessary, support is also available quickly and happily to help. I can highly recommend this product.

February 26, 2024
Unprompted review
Rated 5 out of 5 stars

Quick & Effective Support

We incorrectly setup our account and reached out to support for assistance. I was surprised at the quick response. Lynn had our issued resolved immediately and we were back up in no time. We're very happy with the product and the support.

February 21, 2024
Unprompted review
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Rated 5 out of 5 stars

Fantastic support if an issue arises

Fantastic support if an issue arises. However, we have needed support once in a few years of working with flipbuilder. I strongly recommend using this tool for digital catalogues!

January 26, 2024
Unprompted review

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