Flix Auto TransportReviews 

85
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being smooth, easy, and delivered on time, often exceeding expectations with quick turnarounds. The staff are frequently highlighted for their professionalism, helpfulness, and clear communication throughout the entire process. Many people appreciate that the quoted price was exactly what they paid, with no hidden fees, and that their vehicles arrived safely and in perfect condition. However, some customers also noted issues with pricing, where initial quotes were increased, or experienced delays in vehicle pickup. A few other people also felt that the communication was poor regarding these changes, leading to frustration and the need to find alternative solutions.

What people talk about most

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with the seamless... See more

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, friendliness,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast and on-time... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers praising the great and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My husband and I decided to transport the vehicle for the first time to LA instead of driving there, didn't know what to expect as I have heard horror stories about this industry. After dealing with M... See more

Rated 5 out of 5 stars

The company - Zack and Travis- were very helpful and kept me apprised of the time and date for pickup- the driver, Alfredo, was excellent; courteous and professional. Despite the storms my car was del... See more

Rated 5 out of 5 stars

I was extremely nervous about the idea of shipping my car and from the first communication with Jack, my nerves were eased a bit. I had spoken to several other companies but it was something about Jac... See more

Rated 5 out of 5 stars

It was stressful to decide on a company but choosing Flix was a great choice. They communicated extremely well, their price was reasonable, and the car was picked up and delivered timely. A bonus w... See more


Company details

  1. Transportation Service

Written by the company

Flix Auto Transport is a leading auto transport provider out of Austin, TX, USA. We proudly serve all 50 states. Our team has more than 8 years of experience in the auto transport industry. Our main goal is to provide quick, safe and fully insured transport. We stay on top of our orders for every single one of our customers. We are quick to respond on every single call, whether it's regarding the pick-up, transit time or even after your car has been delivered. We guarantee the highest level of professionalism, quickness and responsibility. Flix Auto Transport website: www.flixautotransport.com


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

85 reviews

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No history of asking for reviews

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4.4

All reviews

(85)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Service -- Professional, Compassionate, and RELIABLE!

I recently had my 2017 Mazda 3 and 2015 Honda CRV transported from Alpine, CA to Hermitage, TN, and I genuinely couldn’t have asked for a better experience. Even when the unexpected happened—a brief medical emergency requiring the driver to make a pit stop at a San Diego hospital for kidney stones—the team handled it with remarkable transparency and professionalism. Despite this, the delivery was only slightly delayed, and I was kept in the loop every step of the way.

The communication throughout was exceptional. Liam was incredibly responsive, accommodating, and empathetic, making sure I always knew what was happening and what to expect. The driver, John, deserves special mention as well—his kindness, honesty, and resilience under tough personal circumstances were deeply appreciated. Both Liam and John are not only great at their jobs but also just genuinely decent human beings.

If you're looking for a car transport company that cares just as much about your peace of mind as they do your vehicles, I highly recommend these folks. I’d trust them again in a heartbeat!

June 16, 2025
Unprompted review
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Rated 5 out of 5 stars

I purchased an out of state vehicle and…

I purchased an out of state vehicle and needed it shipped to me. I worked with Liam who was great through the process. He gave me a prompt quote and then consistently followed up with me through the process until the vehicle arrived in my driveway.

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

If you need car transport use Flix Auto…

If you need car transport use Flix Auto these guys are fantastic. Liam was there from beginning to end. He did everything they said they would do. The driver Batak was so nice and friendly. Their prices are vey reasonable. Thanks again Flix.

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Jack what's the person who handled my move

Jack what's the person who handled the logistics and coordination. He did an absolutely fantastic job and he did it on a tight time frame. I needed it done almost immediately. He was very responsive and kept me updated on everything he was responsible for and I really appreciate that. I would definitely use them again and highly recommend them. I see some other one star reviews or whatever and certainly this will happen, but when we read those reviews we don't know all the details. The money part was handled professionally and I had no real issues. I gave this service a five-star rating without any hesitation.

April 28, 2025
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Rated 1 out of 5 stars

Scammers

Sales pitch was that the lower bids would up-sale and that there price would not deviate. Decide and agreed upon set price and 2 days later recieved call stating and additional $150 would be needed as no drivers took their bid. Not my problem...we agreed upon price. Canceled service and found anther carrier cheaper with no price deviation. Do not believe that sales pitch or all carriers use the same bidding board.

May 14, 2025
Unprompted review
Rated 1 out of 5 stars

Ok They start with a GREAT PRICE

Ok They start with a GREAT PRICE. I had inquired prices 3 MONTHS before my shipping time. The price went from $460. To $650. Then $800 When they finally called me with the date it was OVER $1000. I cancelled the whole order. HORRIBLE SERVICE

April 16, 2025
Unprompted review
Rated 1 out of 5 stars

These guys are the worst

These guys are the worst. They quoted me a price of $800 and then, on the day of the pickup, raised it to $975. Everything was set, so I had not choice but to do it. I told them to tell the driver it was really important to be at the pickup point within an hour of the time given, since the seller of the car was taking time off work to meet them, so of course the driver was late, and then cancelled altogether. I spoke to the driver and it was clear he never got that message, hadn't been given contact information for the seller, or anything else. "Mia" "Jimmy" and "Nick" were no help at all.

March 6, 2025
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Rated 1 out of 5 stars

Worst company to work with just…

Worst company to work with just remember do not work carriers with them and customers you all will have a hard a time!!!!!!! That's my experience and not only mine. Contact me directly owner of this company and pay for that damage what you did!!

January 1, 2025
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Rated 1 out of 5 stars

This company is a scammer

This company is a scammer, dont waste your money. Frauding people and not paying their money, so do not expect HIGH QUALITY SERVICE or return of your money.

May 17, 2024
Unprompted review

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