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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are really happy with the user experience, finding the app and website intuitive and easy to navigate. Many people appreciate the technology, highlighting its speed, efficiency, and the convenience of cloud-based editing. The platform is often described as a useful tool for various editing needs, with many praising its accessibility and user-friendly interface. However, some customers also noted significant issues with the product itself. A few other people also felt that the product does not work as expected, citing problems with video export, files not uploading, and the software crashing. Some reviewers mentioned difficulties with longer videos and the inability to download their work, leading to frustration and lost progress.

What people talk about most

User experience

People report positive experiences with the user experience. Many reviewers find the platform intuitive, easy... See more

Application

Customers had positive experiences with the app. Many reviewers praise its efficiency for video editing,... See more

Technology

Clients share positive opinions on technology, particularly praising its efficiency and cloud-based features.... See more

Website

Customers consistently note positive experiences with the website. Many reviewers praise its speed,... See more

Product

Reviewers highlight ambiguous aspects of the product. While some customers praise it as an absolute... See more

Based on these reviews

Rated 5 out of 5 stars

I love how they give free more than 1gb storage for free users and its very easy and kind of smooth to use, its actually a pretty good web for editing :D

Rated 5 out of 5 stars

The multiple options given by the app for a free account. There could be a limited time for members to work with each other on the free account, for ease of work. If I had the money, I would have boug... See more

Company replied

Rated 5 out of 5 stars

It was software with an easy-to-understand interface that allowed me to do the tasks I really wanted to do. I highly recommend it to anyone who is thinking about using it in the future!

Rated 5 out of 5 stars

The software was simple and easy to use and very accessible due to it being in the web browser. Overall, a very useful tool.

Company replied


Company details

  1. Video Editing Service

Written by the company

Flixier is a browser-based AI video editor for creators and teams who need to move from idea to publish without switching tools. Record your screen or webcam, upload footage, or generate clips with AI, then shape everything inside one continuous timeline. Instead of exporting between tools, you trim, sequence, refine by transcript, enhance audio and visuals, and prepare videos for distribution within the same project. AI generation lives directly inside the timeline, allowing scenes to evolve alongside your existing footage without resetting the workflow. Because rendering runs in the cloud, performance doesn’t depend on hardware. Teams can collaborate on shared projects, leave comments directly on the timeline, and publish without managing versions or file transfers. Flixier is used to create product demos, onboarding and training videos, lessons, and social content where speed matters and videos still need to feel finished and ready to share.


Contact info

4.1

Great

TrustScore 4 out of 5

239 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 44% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Accidentally I enter my credit card and…

Accidentally I enter my credit card and name, I charged automatically $34.90 its was in seconds today 25 Abril 2024. Customer service told me they will be stop the process to avoid bank in 24 hours. Really worst poor service

April 25, 2024
Unprompted review
Flixier logo

Reply from Flixier

Hi there!

That doesn't sound good. The situation is also unfamiliar to our support team, I'd love to sort out the issues you have raised here. Flixier's payment processing adheres to all industry regulations and best practices, ensuring our valued creators' utmost security and peace of mind.

Could you help me with a bit of context of what happened? Email us at support@flixier.com with your account so I can get to the bottom of this.

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Rated 1 out of 5 stars

Don't Forget to Cancel ASAP!

The sensible thing to do would be to offer a partial refund, but as I hadn't used the service in over a year and thinking I'd cancelled my subscription, the customer service stated it wasn't in their policy to do so. So much for customer retention.

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

User friendly interface

User friendly interface, rapid rendering to YouTube and other social media accounts. Good variety of audio and video enhancements, e.g. transitions, stock video and audio. Easy to edit and crop video and adding subtitles.

Good value for money.

April 19, 2024
Unprompted review
Flixier logo

Reply from Flixier

Hi!

Thank you for your kind words and positive review! We're thrilled to hear that you're enjoying your experience with Flixier.

Warm regards from the Flixier team ✨

Rated 5 out of 5 stars

it was very easy to use

it was very easy to use. you can make a mix match for any songs using direct link to youtube.

April 2, 2024
Unprompted review
Flixier logo

Reply from Flixier

We are so grateful for your 5-star review. Thanks for sharing your experience with us and the Flixier community.

Rated 5 out of 5 stars

tyring this software for alternatives

tyring this software for alternatives, rendering seem long. maybe the developer can make rendering more faster

March 29, 2024
Unprompted review
Flixier logo

Reply from Flixier

Hi, thank you for your kind words! Your feedback is valuable to us, and we've passed it along to our technical team.

Warm regards from the Flixier team ✨

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Rated 4 out of 5 stars

great website

great video,audio,clip editing features.along with text editing,subtitle options and transition methods.overall 4 stars

March 26, 2024
Unprompted review
Flixier logo

Reply from Flixier

Hi there! Thank you for your kind words and feedback!

Warm regards from the Flixier team ✨

Rated 3 out of 5 stars

Nice tool but it can get super slow

Nice tool but it can get super slow, or not being able to upload dome of the videos.
But the result is nice for someone who isnt pro like me

March 24, 2024
Unprompted review
Flixier logo

Reply from Flixier

Hi, thank you for your kind words! Your feedback is valuable to us, and we've passed it along to our technical team.

Warm regards from the Flixier team ✨

Rated 3 out of 5 stars

In general a good editing system

In general a good editing system that has improved A LOT over the last years (better support, automatic subtitles, better team work etc). There are some things that are keeping us from using it more regularly... it would be good if these things are improved:

- Being able to change color of one word in subtitles without changing all subtitles (edit only one or a few words)

- Archive option… if your storage is full, you have a problem... there is no archive option and it's not like an offline editing Software where you can save the raw files externally and just have the "edit file"... it feels a bit strange to leave everything in "their hands"

Please let people use Flixier offline and only if clients want to use the online storage they can.

- Presets for subtitles - for faster working it would be great to be able to save subtitle presets - how many words maximum per line, what font size etc?

- Offline App like CapCut
- Nicer Interface like CapCut

- They need better stock, for example when looking for the common meme sound “Ba Dum Tss” you get many results in Flixier, but NONE of them sounds good like the original (which is not copyrighted as far as I know)… They have many stock, but most are very poor quality. I'd rather pay and get better stock (like in Screenflow)

If these things get improved I would change my review... but these are some basics that are useful and also necessary (especially the Archive)

March 24, 2024
Unprompted review
Flixier logo

Reply from Flixier

We're glad you've had a positive experience with Flixier. Your feedback is precious to us as it helps us understand where we excel and where there's room for improvement.

We've taken note of your comments and suggestions and are continuously working to enhance our features and user experience. Your feedback is vital in helping us make Flixier even better.

If there's anything specific you'd like to see improved or if you encounter any challenges, please don't hesitate to let us know at support@flixier.com. We're committed to delivering an outstanding video editing platform for you.

Rated 1 out of 5 stars

This is a scam

It says sign up free, No account required; so I uploaded my video, did my changes, when I downloaded it, it contains a huge "watermark" which hides half the video, then they say I can remove the watermark by paying $132!!
Their website says:
Free
$ 0 / month
$ 0 billed annually
Export 10 minutes of videos/month
Export 720p videos at super speed
2 GB of Cloud Storage
Unlimited Collaborators
Limited Transitions, Motions and Graphics library
3 day Project and Media back-up

None of this is true!
There is no mention of a watermark hiding half the whole video.
If this is not a scam, what is?

March 21, 2024
Unprompted review
Flixier logo

Reply from Flixier

We apologize for any confusion or frustration you've experienced. Our intention is always to provide clear and transparent information about our service and its limitations.

We understand that the presence of a watermark on your exported video may be unexpected. However we do mention the watermark and our plan limitations on our pricing page and billing page.

Regarding the $132 price, that's the price of the annual Pro plan. The monthly Pro plan is just $14.

And the limitations of the Free plan that you wrote, are completely true.

If you have any further questions or concerns, please don't hesitate to reach out to our support team (at support@flixier.com). We're here to assist you in any way we can.

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Rated 5 out of 5 stars

Easy to use and many usefull features

Easy to use and many usefull features, recommanded~

March 19, 2024
Unprompted review
Flixier logo

Reply from Flixier

Hi!

Thank you for your kind words and positive review! We're thrilled to hear that you're enjoying your experience with Flixier.

Warm regards from the Flixier team ✨

Rated 5 out of 5 stars

Flixier.com is one of the best video…

Flixier.com is one of the best video background noise remover with lower subscription plans try it out

March 17, 2024
Unprompted review
Flixier logo

Reply from Flixier

We are so grateful for your 5-star review. Thanks for sharing your experience with us and the Flixier community.

Rated 5 out of 5 stars

It's a great website

It's a great website,I use it for my chromebook and YouTube channel.

March 21, 2023
Unprompted review
Flixier logo

Reply from Flixier

We are so grateful for your 5-star review. Thanks for sharing your experience with us and the Flixier community.

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Rated 1 out of 5 stars

Do not do business with this agency - they condone fraudulent charges.

Do not do business with this agency. They have made unauthorized charges on our card for over a year. We have sent them written notice of this for months and they do nothing to assist. There are also concerns going over the fact that they are not properly registering inside the states to pay taxes and the IRS - yet they are profiting on US income. DO NOT USE THIS COMPANY.

April 26, 2023
Unprompted review
Rated 3 out of 5 stars

good project

It was really easy to use unlike other software nice workflow and ui i liked what didn't is the 10minute part they give its not idea for marketing some of my friends use other software that has 30minutes just for trying of i think flixier can be great if they give a 30minutes try

February 29, 2024
Unprompted review
Flixier logo

Reply from Flixier

Hi there! Thank you for your kind words and feedback! To get more export time, we recommend checking out the "Bonuses" section on your account.

Warm regards from the Flixier team ✨

Rated 5 out of 5 stars

easy to edit video clip

February 28, 2024
Unprompted review
Flixier logo

Reply from Flixier

We are so grateful for your 5-star review. Thanks for sharing your experience with us and the Flixier community.

Rated 5 out of 5 stars

good for shitposts

very good for making shitposts

February 27, 2024
Unprompted review
Flixier logo

Reply from Flixier

Hi! Thank you for your positive review!

Warm regards from the Flixier team ✨

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Rated 4 out of 5 stars

Easy But Has A Decent Paywall

It was really easy to use unlike other software everything has a place and isn't thrown everywhere. Only dislikes is the 10 minute export for each video and the free trial and the watermark for it as well.

February 23, 2024
Unprompted review
Flixier logo

Reply from Flixier

Thank you for your review! And we hope to earn a higher rating from you in the future.

Rated 5 out of 5 stars

Best online website to record the…

Best online website to record the screen 👌.

February 23, 2024
Unprompted review
Flixier logo

Reply from Flixier

Hi!

Thank you for your kind words and positive review! We're thrilled to hear that you're enjoying your experience with Flixier.

Warm regards from the Flixier team ✨

Rated 5 out of 5 stars

Flixier is a game-changer in the realmYour All-in-One Video Editing Solution with a Human Touch…

Flixier is a game-changer in the realm of video editing, seamlessly blending power and ease-of-use with a personal touch. Its intuitive interface welcomes users of all skill levels, while its cloud-based platform ensures accessibility and collaboration from anywhere. With an array of advanced editing tools and lightning-fast rendering speed, Flixier empowers creators to bring their vision to life efficiently. What truly sets Flixier apart is its human touch, evident in its personalized customer support and warm, welcoming environment. For a reliable, user-friendly editing experience that prioritizes the needs of its users, Flixier stands out as an exceptional choice.

February 2, 2024
Unprompted review
Flixier logo

Reply from Flixier

We are so grateful for your 5-star review. Thanks for sharing your experience with us and the Flixier community.

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